Ordered an air conditioning unit for my motorhome. Price was very competitive. Unit arrived quickly and was well packed. Phil and his team were very courteous and helpful over the phone. Would certai... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Email contact with Phil confirmed the correct size for my German caravan and he gave me a selection for seasonal use. No pressure at all to buy. The awning I decided upon arrived on time, bac... もっと見る
We very much disliked being told that the item was in stock and that delivery would be in 2 to 4 days....when the item wasn't even in the UK, and delivery would in fact be about 3 weeks. We had corres... もっと見る
企業が回答しました
Phil and his team made sure I received my caravan awning in time for my weekend away. It was touch and go for a while but they booked overnight shipping so it arrived in time. Its the new Sunncamp ca... もっと見る
企業情報
当該企業による記述
At CamperNation, we're not just retailers—we're fellow adventurers who understand the joy of outdoor living. We specialise in premium products for caravan enthusiasts, motorhome owners, and glamping businesses, carefully selecting only the finest awnings, accessories, glamping structures, saunas, and outdoor essentials that enhance your experience under the open sky. What truly sets us apart is our dedication to personalised service. Finding the perfect awning for your seasonal pitch or the ideal luxury glamping pod for your site requires expertise and attention to detail. That's why we offer one-on-one consultation with product specialists, custom sizing assistance tailored to your specific setup, and friendly, knowledgeable support throughout your purchase journey. Our customers often tell us how refreshing it is to speak with real outdoor enthusiasts who understand both the products and the lifestyle. We partner with reputable brands known for exceptional craftsmanship and durability. Every product we offer delivers genuine value—not just in competitive pricing, but in longevity, performance, and the enjoyment it brings to your outdoor adventures. As an independent British business, CamperNation was built on authentic passion for outdoor living, deep product knowledge, and unwavering trust with our customers. We take pride in helping people discover the perfect balance of freedom and comfort that makes outdoor life so rewarding. Whether you're upgrading your seasonal pitch, expanding your glamping business, or preparing for your next touring adventure, the CamperNation team is here to support your journey every step of the way.
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4.5
優良
76件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Campernation からの回答
Thanks for your kind words, really appreciated.
Glad you found the team helpful.
If you need anything going forward, please feel free to get in touch.
Phil
Very poor customer service
Very poor customer service
I rang twice to check stock nobody replied
Ranng 3 times about times about the order eventually got an email saying the awning was out of stock replied to email asking for a call back again no reply. Eventually got the awning.
Definitely won't be back and won't recommend to anyone
2026年4月1日
Campernation からの回答
Hi Chris,
I’m sorry to read this — I can see why it was frustrating, especially with you trying to get everything in place for Easter.
I’ve looked into it and we should have come back to you quicker after your calls. That’s on us.
We did try calling the number provided, but it was coming up as not in service, which made it difficult to reach you directly. That said, we should have followed up more clearly over email rather than relying on a call back.
I appreciate you checked stock before ordering and expected a clear answer.
I’m glad the awning arrived, but the experience beforehand should have been better.
If you’d like to share any further feedback directly, please feel free to contact us at info@campernation.co.uk
Best wishes,
Phil
Great Service
Competitive price.. quick delivery. Ordered on Monday, delivered the following day.. to N.I. All of the other “big” online camping gear retailers I checked either wouldn’t deliver OR they wanted to apply a ridiculous charge for delivery to a BT postcode. One as high as £13.. for a wee small box!! (awning roof liner.) They can GTF, Still UK folks.! 😊 Highly recommend Campernation. Thanks guys.
2026年4月8日
Campernation からの回答
Hi,
Thank you for your review, it’s much appreciated.
Pleased to hear the order arrived quickly and without any surprise charges!
Campernation からの回答
Hi Cheryl,
Thank you for your review - much appreciated.
We agree, Maxine is great! Glad you were happy with the service.
Brilliant awning and service…
Phil was great advising at what would fit our vehicle , i had so many questions as I needed to be sure of what my needs were and he was just so helpful. Got the awning and annex up and fitted perfectly and so snug to vehicle . The delivery was only 2 days which was amazing
2026年3月27日
Campernation からの回答
Hi,
Thank you for your review.
Really glad to hear everything fitted well and you’re happy with it.
Hope you have some great trips with it this season.
Campernation からの回答
Hi Jim,
Thanks for your review, much appreciated.
Glad it arrived quickly.
Campernation からの回答
Hi James,
Thanks for your review, much appreciated.
Glad you were happy with everything.
Easy to use website
Easy to use website. Sensible pricing and you responded quickly to me queries
2026年3月27日
Campernation からの回答
Hi Stephen,
Thanks for your review, much appreciated.
Glad you found the site easy to use and that we could help with your queries.
I recently bought a Dometic NRX 90V…
I recently bought a Dometic NRX 90V Compressor Fridge, after a discrepancy in the delivery date this was swiftly sorted by Maxine, (thank you) the fridge was a replacement for a faulty dometic 3 way, the size was a near perfect fit a minor bit of trim adjustment, the fridge performed excellently on 12v, it has lots of space,the freezer was great for ice creams and making all important ice for the drinks, I have no issues giving the fridge and Maxine 5/5 top job.
2026年4月1日
自発的なレビュー
Campernation からの回答
Appreciate you taking the time to write this Mark.
Glad everything got sorted quickly and the new fridge has worked out well - hopefully just in time for the warmer weather.
What a fantastic company
What a fantastic company, customer service second to non, fast replies to email queries and very fast delivery, Phil who i dealt with could not have been more helpful, just a great company to deal with, easy 5 Stars from me.
2026年3月31日
Campernation からの回答
Thanks very much for the review Mick. Glad to hear the whole process felt easy and hope you enjoy your new awning!
Very helpful and very efficient
Very helpful and very efficient. Nothing was too club trouble. Plus it was the cheapest around x
2026年3月27日
Campernation からの回答
Thanks for taking the time to leave this.
Glad we could keep things straightforward and get you a good deal!
Don't hesitate they know their stuff !!!…
Fantastic Company,quick replies to queries and super fast delivery,(i had a few problems of my own making )and they helped so much above and beyond, honestly 5 stars is not a high enough rating. Hassle free purchase and super customer service
Thanks again
2026年3月27日
Campernation からの回答
Thanks for the kind words, really appreciate it.
Glad we could help get things sorted, especially with the bits along the way. Hope you get plenty of use out of it!
Stop searching and buy from Campernation
I recently purchased a Camptech Atlantis DL from CamperNation and I couldn’t be happier with both the product and the service.
From the very beginning, Phil was incredibly helpful, offering honest advice and guidance weeks before I even made the purchase. His knowledge and willingness to help really stood out, and his response times were always impressively quick.
Once I placed the order, delivery was exceptionally fast — arriving within just 2 days, which was a great bonus.
There was a very minor issue on arrival, with one plastic foot slightly damaged. However, this was handled brilliantly. Phil responded immediately, sent out replacement parts straight away, and even included an extra goodwill gesture, which was a really nice touch.
Overall, the customer service has been outstanding from start to finish. CamperNation is a fantastic company that clearly values its customers. I wouldn’t hesitate to recommend them to anyone.
Absolutely first-class experience.
2026年3月9日
自発的なレビュー
Campernation からの回答
Thanks for taking the time to share this Stewart, really appreciate it.
Glad everything came together well in the end and we could get the issue sorted quickly. Hope you get plenty of use out of the Atlantis this season.
Caravan awning
Purchased an awning for our caravan. Had to contact them a few times before purchasing and Phil was very prompt in replying, very helpful and couldn't do enough for us. Highly recommend and could teach a few other companies how customer service should work.
2026年1月6日
自発的なレビュー
Campernation からの回答
Thanks for your kind words, really appreciate you taking the time to share this.
Glad we could help you get sorted and hope you get plenty of use out of the awning.
Phil @ Campernation was a great help…
Phil @ Campernation was a great help and couldn’t do enough to assist in my purchase. From help with choosing the best awning for my motorhome to arranging personalised delivery dates he was fantastic. Would definitely recommend
2026年3月18日
自発的なレビュー
Campernation からの回答
Thanks so much for the kind words, really appreciate you taking the time to leave this.
Glad we could get the right awning sorted for your motorhome and make the delivery work around you as well.
If you ever need anything else as you get more use out of it, feel free to get in touch.
Best wishes,
Phil
Great knowledge and service
I recently contacted Campernation for some advice on an awning to fit my vintage Eriba caravan. Phil made contact with me and offered some absolutely first class advice and awning options. I'm looking at the possibilities open to me and Phil has agreed to let me know when the stock I'm interested comes in. Exceptional communication, knowledge and service. Thank you.
2026年3月12日
自発的なレビュー
Campernation からの回答
Thanks very much for taking the time to leave this, it’s really appreciated.
Vintage Eribas can be a bit more involved to get right - glad the advice helped and you’ve got a clear idea of the options.
I’ll keep you posted as soon as that stock comes back in.
Best wishes,
Phil
Awning Purchase
Excellent advice and guidance from Phil on awnings before purchase. No pressure selling just genuine advice and support. Great price when purchased and fast delivery also offer of guidance by phone if needed when putting it up. Excellent service would highly recommend. Thank you Phil
2026年2月1日
Campernation からの回答
Thanks very much for your kind review Karen. Glad we could help!
Campernation からの回答
Thanks very much for your review Helen
Easy process with Phil and was very…
Easy process with Phil and was very good in all dealings I was happy to purchase from here and have praised the deal with others on my seasonal site
Thank you Phil
2026年1月15日
自発的なレビュー
Campernation からの回答
Thanks very much for leaving a review - I hope you have a great season with your new awning!
From start to finish
From start to finish, the customer service was brilliant, we always got a response within a day,sometimes it was in minutes. Very helpful and informative.
I would highly recommend this company,their prices are highly competitive and the service first class really couldn't fault them.Great experience
2026年1月9日
自発的なレビュー
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