La société CAMUS, forte de son expérience, a démontré qu'aujourd'hui elle est à l'écoute du client pour mieux le satisfaire. Tous les éléments constitutifs d'une vente parfaite ont été réunis lors d... もっと見る
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レビュアーのコメントを見てみましょう
Le xo est toujours aussi fastueux. La très bonne surprise était l'étui découverte individuelle. Je suis resté ébahi par le concept et le packaging.
企業が回答しました
Camus Cognac has been making exceptional cognac since 1863—an absolute gem! From the moment you open the bottle, the rich aroma of fruit, oak, and subtle floral notes invites you in. The taste is exce... もっと見る
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Hi there, I wanted to take a moment to share my thoughts on the product (Camus VSOP and XO) I recently received. I must say, it is absolutely fantastic! The quality and taste have exceeded my e... もっと見る
企業が回答しました
企業情報
CAMUS COGNAC について
当該企業による記述
Maison familiale et indépendante depuis 1863, nous défendons la philosophie sans compromis d'une famille forte de cinq générations.
Extraordinairement passionnés, nous sommes des artisans en quête du raffinement le plus absolu.
Soutenus par la force de nos traditions, nous restons à la pointe de la science pour porter sans cesse nos cognacs à de nouveaux sommets d'intensité aromatique.
Avec cet esprit, nous produisons les Cognacs les plus intensément aromatiques de la catégorie par des preuves scientifiques.
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At Camus, we have been operating independently since 1863 upholding the same uncompromising philosophy of a family five generations strong. We are craftsmen of an extraordinary passion, engaged in a relentless quest for the utmost refinement. We embrace the strengths of our traditions, while remaining at the forefront of science to always reach new levels of intensity in the aromas of our Cognacs. With this spirit, we create the most aromatic, the most beautiful Cognacs for the pleasure of those who appreciate the finest things in life.
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At Camus, we have been operating independently since 1863 upholding the same uncompromising philosophy of a family five generations strong. We are craftsmen of an extraordinary passion, engaged in a relentless quest for the utmost refinement. We embrace the strengths of our traditions, while remaining at the forefront of science to always reach new levels of intensity in the aromas of our Cognacs. With this spirit, we create the most aromatic, the most beautiful Cognacs for the pleasure of those who appreciate the finest things in life.
SINGLE SERVE
当該企業による記述
- Une expérience de dégustation inédite // Experience an intense tasting journey
- Présenté dans un flacon individuel, le cognac se dévoile tel le plus précieux des nectars. Qu’il soit floral, fruité ou épicé, les cognacs de la Maison Camus sont intensément aromatiques. Single Serve propose une découverte de ces 3 profils caractéristiques de la Maison dans un nouveau format individuel. // An individual decanter dedicated to a perfect tasting of unique cognac. Whether floral, fruity, or spicy, Camus cognac presents its three different aromatic profiles in an individual Service.
Livraison rapide et sûre // Best-in-class Shipping
Livraison offerte à partir de 150€ en France // Free delivery from €150 in France
Préparation et expédition de votre commande le jour même dans un emballage discret et sécurisé // Preparation and shipping on the same day in discreet and secure packaging
連絡先
4.7
優良
1145件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Not helpful as had no communication…
Not helpful as had no communication from tax / shipper
2025年6月11日
CAMUS COGNAC からの回答
Dear Dean,
Unfortunately, we are subject to restrictions that we are required to comply with.
We must invoice our products outside the European Union excluding VAT.
It is therefore the customer's responsibility to pay VAT in their country.
All of this is detailed on our website, so we're surprised you haven't read it.
We are therefore required to comply with customs regulations.
To compensate for this, we regularly offer free shipping to our customers, with no obligation on our part.
Please note that before Brexit, you would have paid the same price, as you would have paid all taxes included.
If you do not wish to pay taxes, simply write to us and we will refund your order.
We apologize for any inconvenience and thank you for your understanding.
We wish you a nice day.
Best regards
The Camus Team
Great experience...A must do !
Great fun. Learned much about the process itself and then to blend our own AND have it sent home for us to enjoy?!! Just received the shipment and are waiting to try it. Meanwhile we had some of the "established " stuff sent along for us to drink now.
The staff were very friendly and helpful as well.
2025年6月12日
CAMUS COGNAC からの回答
Dear Charles,
Thank you so much for your kind feedback, we are delighted that you enjoyed this experience. Our team is working hard to provide you the best quality service. We will forward your message to the team.
Have a good tasting
The Camus Team
We had an excellent experience at…
We had an excellent experience at Camus. We received two shipments very quickly after we returned home. Tres bien!
2025年6月10日
CAMUS COGNAC からの回答
Dear Gerald,
Thank you so much for your kind feedback, we are delighted that you enjoyed this experience. Our team is working hard to provide you the best quality service.
Have a good tasting.
The Camus Team
Je n'ai pas pu choisir mon relais…
Je n'ai pas pu choisir mon relais colis. Il a été livré dans celui le plus proche de mon domicile avec des horaires d'ouverture réduit. J'aurais préféré être livrer dans celui proche de mon lieu de travail.
2025年6月10日
CAMUS COGNAC からの回答
Bonjour Laurent,
Nous vous remercions pour votre message et nous comprenons parfaitement la gène occasionnée par ce soucis de livraison.
Nous faisons remonter ce beug à l'assistance technique afin que cela ne se repoduise plus.
Excellente journée.
Bien cordialement,
L'équipe Camus
Très bien
Livraison rapide, service client qui répond également rapidement, je recommande !
2025年6月10日
CAMUS COGNAC からの回答
Chère Mylène,
Merci d'avoir pris le temps de nous donner votre avis sur notre boutique en ligne.
Nous vous souhaitons une très bonne journée.
L'équipe Camus
Our Second Visit--Great Experience
Our first visit to Camus thru Viking several years ago was so much fun that we decided to do it again this spring. Once again, it was great fun.
This time we started with a delicious lunch at a patio setting at a country restaurant, which was even better than last time, which took place inside the distillery.
We followed lunch with a very informative guided tour of the distillery, and we were once again able to blend our own bottles of cognac. Again, this was an improvement because we were given the option to have Camus ship the bottles home, rather than having to bring the back ourselves. The charge was 30 euros, which seemed reasonable.
Unfortunately, the original shipment apparently was lost in transit. But the Camus Team was very helpful by making a second shipment of our bottles (no charge to us), which we just received in perfect condition. The replacement bottles even had the same blend percentages as the originals.
2025年4月9日
自発的なレビュー
CAMUS COGNAC からの回答
Hello,
Thank you so much for your feedback. Our team is working hard to provide you the best quality service.
Have a nice tasting.
The Camus Team
Juste la commande et la livraison…
Juste la commande et la livraison n’ayant pas encore goûté expérience positive
2025年6月4日
CAMUS COGNAC からの回答
Cher Jean-Jacques,
Merci d'avoir pris le temps de nous donner votre avis sur notre boutique en ligne.
Nous vous souhaitons une très bonne dégustation.
L'équipe Camus
CAMUS COGNAC からの回答
Bonjour Eric,
Merci pour votre gentil retour,
Nous sommes ravis que votre achat ce soit bien passé.
Notre équipe s'efforce de vous fournir un service de la meilleure qualité possible.
Très bonne journée,
L'équipe Camus
Fascinating to blend
It was fascinating to see how different cognac are in flavor and how blending in different proportions changes the flavor.
2025年5月26日
CAMUS COGNAC からの回答
Dear Denise
We are delighted to read that you enjoyed the tour and our assembly workshop.
We wish you a good day,
The Camus Team
I now like cognac and Camus made that…
I now like cognac and Camus made that possible! The staff were so informative and patient and the blending experience was stellar!
2025年5月12日
CAMUS COGNAC からの回答
Dear Karen,
Thank you so much for your kind feedback, we are delighted that you enjoyed this experience. Our team is working hard to provide you the best quality service. We will forward your message to the team.
Have a very good day.
The Camus Team
Camus Cognac Experience
The tour of Camus Cognac and the blending experience was excellent. It was extremely well planned and equiped. Providing an exceptional opportunity to learn about the process of making, aging and blending Cognac. Complete with blending your own personal bottle of Camus Cognac
2025年5月7日
CAMUS COGNAC からの回答
Dear Glenn,
Thank you so much for your kind feedback, we are delighted that you enjoyed this experience. We will forward your message to the team.
Have a nice tasting.
The Camus Team
very well they're trustworthy
They do very well they're trustworthy you get the product you buy,the only thing is that the writing on the bottle made a single type a b for a g but they allow for accents too and is overall a really good company,shipping and making takes a week or two so it's relatively fast too
2025年5月12日
CAMUS COGNAC からの回答
Dear Kristijan,
Thank you for taking the time to give us your feedback on our online store.
Have a nice tasting.
The Camus Team
Wonderful Experience and a Superb Blend
We went to the Camus vineyard as part of a Viking tours shore excursion. We were greeted by a wonderful host who taught us how cognac is made. The climax was actually blending our own cognac! The result was superb. All in all, it was a wonderful experience all around!
2025年5月12日
CAMUS COGNAC からの回答
Dear James,
Thank you so much for your feedback. Our team is working hard to provide you the best quality service.
Have a nice tasting.
The Camus Team
Visit to Camus
The visit was well organized and the staff was very helpful. We really enjoyed our visit and our bottles were promptly shipped to the US. Very nice experience!
2025年5月7日
CAMUS COGNAC からの回答
Dear Sandra,
Thank you so much for your feedback. Our team is working hard to provide you the best quality service.
Have a nice tasting.
The Camus Team
Bravo
Un produit de qualité une ponctualité superbe fait le tout le professionnaliste et sa j'achète
2025年5月5日
CAMUS COGNAC からの回答
Cher Marc,
Nous tenions à vous remercier pour votre achat et pour le temps que vous avez pris pour nous donner votre avis.
Nous sommes heureux de savoir que vous êtes satisfait et que notre produit répond à vos attentes.
Très bonne journée,
L'équipe Camus
Mon francais n’est pas tres non😊
2025年4月28日
CAMUS COGNAC からの回答
Hello,
Thank you for your positive feedback.
Have a nice day.
Best regards.
The Camus team
Easy to order
2025年4月17日
CAMUS COGNAC からの回答
Hello,
Thank you for taking the time to give us your feedback on our online store.
Have a nice tasting.
The Camus Team
We had a fantastic time blending our…
We had a fantastic time blending our cognac and the learning experience was great. I would recommend this tour to anyone.
2025年4月23日
CAMUS COGNAC からの回答
Hello,
Thank you very much, we will inform the team of your kind comments.
Have a great day.
The Camus Team
Totally great time making our own…
Totally great time making our own cognac and everyone was pleasant and very helpful. We will tell everyone going to this location to make sure they do the Camus Cognac tour.
2025年4月23日
CAMUS COGNAC からの回答
Dear Jeffrey,
Thank you so much for your kind feedback, we are delighted that you enjoyed this experience. Our team is working hard to provide you the best quality service. We will forward your message to the team.
Have a very good day.
The Camus Team
Camus Cognac Tour. The tour of the facility was…
The tour of the facility was enlightening and informative. The highlight of the tour was the making of my own cognac blend that I was able to create and bring home.
2025年4月9日
CAMUS COGNAC からの回答
Hello Mitchell,
We are delighted to read that you enjoyed the tour and our assembly workshop.
Have a great day.
The Camus Team
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