Update: It heated up from 20 to 37 in about 6 hours. IT IS AMAZING. Absolutely perfect. So chuffed with it. Bought the Manitoba earlier and it arrived today. Couldn't be happier so far. Build qualit... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Update: It heated up from 20 to 37 in about 6 hours. IT IS AMAZING. Absolutely perfect. So chuffed with it. Bought the Manitoba earlier and it arrived today. Couldn't be happier so far. Build qualit... もっと見る
企業が回答しました
Good website. Quick delivery. Initial delivery was by DHL who didn’t actually ring the doorbell so it was returned. I contacted Canadian Spa with the details and they quickly sorted it with DPD inst... もっと見る
企業が回答しました
Leider ist der Herr Name behalte ich für mich sehr unehrlich, Termine vereinbart, per SMS abgesagt! Dann behauptet er hätte nie einen vereinbart. Auf mehrfacher Email Anfrage, sein Vorgesetzter mö... もっと見る
Communication at every stage was great, also simplicity of ordering, and the delivery team were great. Would highly recommend Canadian Spa. And of course over the moon about our new hot tub!
企業が回答しました
当該企業による記述

Canada House, Salbrook Road, Redhill, RH1 5GL, UK, , 1283 Cornwall Road, Oakville, L6J 7T5,, カナダ
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 20%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bought a Canadian Spa hot tub through Robert Dyas. Had a couple of issues with some items with the lid not staying inflated. Robert Dyas and then Canadian Spa were great. Three days after speaking with Robert Dyas, and then speaking with Canadian Spa to understand the issue, the item arrived without question through the post. Spot on service.

Canadian Spa からの回答
Wir waren mit der Lieferung sehr zufrieden. Den Service mussten wir leider in Anspruch nehmen, aber die Hilfe und Unterstützung war sehr gut.

Canadian Spa からの回答
So far so good I purchased the 2024 Grand rapids 110 jets inflatable hot tub from themselves so I'm assuming because I have purchased from them directly if anything goes wrong I'll have more luck to get help with it.
So at the moment the product which is a inflatable hot tub is still boxed at home I have also purchased a chemical starter kit and spare filters all 3 came within 3 days of purchase and although they all came at seperate occasions and on seperate days I'm happy they all arrived undamaged in a timely fashion.
Now guys I leave honest reviews but not just that little do the company know but I am a YouTuber and my partner works for a magazine where she basically has free roam to write about topics she chooses and the magazine has ties with mothersnet and other forums so IF we experience problems and WHEN I get home next week I will let you ALL know or not whether the Grand Rapids 2024 Inflatable hot tub is worth buying or NOT and depending on how our experience is if it isn't you'll know about it as you always do if we experience any problems 😉 so will they too! 😅😂👌 But so far so good!

Canadian Spa からの回答
From the initial telephone contact to the online ordering and then dealing with a missing part and a problem with the top the response and service was very quick and easy and the contact was very responsive and more than helpful.
The product as expected was good quality and excellent value for money.

Canadian Spa からの回答

Canadian Spa からの回答

Canadian Spa からの回答
Needed a new control box for a chilliwack sauna that was no longer working and out of warranty. The whole experience of ordering one was straight forward. I payed over the phone and had one delivered the next day. Easy to install, now sauna is working like brand new. Very happy, thanks.

Canadian Spa からの回答
J’ai été amené à racheter une bâche pour le jacuzzi.
Juste un an plus tard, une des fermeture a perdu sur plusieurs zones les crans de cette fermeture. La bâche c’est juste 700€. J’ai échangé pour comprendre, mai à la suite de deux trois échanges, et devant le désintérêt des personnes en ligne, je ne peux que pas préconiser Canadian spa! Une honte d’après vente! Évitez cette enseigne! Un pur scandale.
Mir fehlt das Mittel "shock" und ist nie verfügbar! Davon brauche ich bei jeder Messung am meisten. Ansonsten bin ich zufrieden.
We purchased our hot tub from the Canadian Spa Company this week. The sales, support and delivery teams were amazing. Friendly, professional and knowledgeable. Our tub was good value and seems to be great quality. Thank you to Troy, Xavier and the whole team! We have purchased three tubs over the years and the Canadian Spa Company is the only company that we'd use again, without a second thought! Thanks again

Canadian Spa からの回答
We bought our Thunder Bay spa eight years ago, and it still looks like new. Even though it is way out of warranty, the Canadian Spa customer service has been amazing - most problems have been resolved over the phone free of charge. We needed a new control panel this year - their engineer drove for two and a half hours to our place to fix it, all at very reasonable cost. They are really great hot tubs, with great backup.

Canadian Spa からの回答
Tolle schnelle Lieferung unkompliziert und super Produkt passt perfekt sind sehr zufrieden

Canadian Spa からの回答
We recently bought a spa from Canadian Spa company.
The Spa arrived on time as arranged but unfortunately there was a problem with the control Panel. We contacted the company and spoke to Troy and Adam. They were extremely helpful and bent over backwards to get the problem sorted. The customer service was excellent and it was quickly resolved after a visit from an Engineer. Despite our initial problem The Spa is wonderful and I would highly recommend the company they were professional and responded Quickly and Efficiently to our Queries.

Canadian Spa からの回答
Purchased the hot tub a few years ago works fine. Buying replacement part, jets covers etc is a complete nightmare. they simply have no control systems nobody ever knows where the order is in the process and somebody else on holiday is always dealing with it. I would not recommend this company for after service as it is non existent
Absolutely marvellous Company their Customer care is 110%. Would highly recommend.

Canadian Spa からの回答
Customer Advisor Provided an excellent customer service, Paul was extremely helpful and informative.
Canadian Spa certainly do exceed customer expectations. Also provide an exceptional customer experience.
5 STAR - CANADIAN SPA - THANK YOU.

Canadian Spa からの回答
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