wir hatten eine gute und hilfreiche Einführung in das Fahrzeug, Ausstattung war perfekt, da es kühl war, erhielten wir eine weitere Decke.Auch die Rückgabe war unkompliziert und kompetent.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We hired the Compact Motorhome for 21 nights in August. The vehicle was very well set out and comfortable. We traveled the Dempster Highway with no problems. The heating and air conditioning worked ve... もっと見る
企業が回答しました
Your team in Whitehorse was excellent, super friendly and helpful. The Truckcamper was really fun to drive, and I enjoyed it very much. The only reason for not giving 5 stars is the furnace that wasn´... もっと見る
企業が回答しました
We did the Dempster highway from Whitehorse and the vehicle performed very well. We had all the amenities we needed. There were two items we needed to work with Canadream to resolve, one mechanical on... もっと見る
企業が回答しました
企業情報
当該企業による記述
CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
Experience Canada at your own pace!
当該企業による記述
- Create lifelong memories on the road with CanaDream
- We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.
連絡先
91374 Alaska Highway, Y1A 6E4, Whitehorse, Yukon, カナダ
- 1-403-259-5447
Start Planning your Dream Road Trip
4.3
優良
95件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
What an experience (Dempster Highway)
From the first query to picking up the RV all the way to returning it. The experience was beyond my expectation.
The Whitehorse office made my trip! I got a spotless RV with everything as ordered and we got a great demo. Returning it was just as smooth. Fantastic work!
2025年7月13日
CanaDream RV - Whitehorse からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Best RV ever!
2025年7月5日
CanaDream RV - Whitehorse からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
CanaDream RV - Whitehorse からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
On the road with a truck camper
The rental station is easy to reach by bus from Whitehorse.
The handover and return of the camper went well.
We had a fairly new truck camper, so there was nothing to complain about. It was clean and we had no problems at all.
But we were missing a coffee pot, so we quickly bought a vacuum jug and took it with us to Germany.
The interior was ok. The only thing I have to criticize are the bed covers. It would be nice to have a fitted sheet for the mattresses. I had to do acrobatics every morning to straighten the sheets. It would also have been better - at least for us - to have two comforters instead of one large one.
Deposit for the truck camper: This deposit was booked correctly on the credit card, i.e. with currency purchase and 2.2% interest credit card. Normally this should only be fixed and not booked. Due to the back and forth booking, we ended up with a loss of over 60 euros. However, a 100% refund is guaranteed. I contacted my agency in Germany and they kindly refunded me the amount. This is for the information of all travelers who are not from Canada.
2025年6月30日
CanaDream RV - Whitehorse からの回答
Thank you for your review. It was a pleasure having you as our Guests.
Local staff at Canadream Whitehorse…
Local staff at Canadream Whitehorse were extremely helpful, flexible and accommodating.
2025年7月1日
CanaDream RV - Whitehorse からの回答
Thank you for your review. We are happy that you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
We rented the camper for the Dempster
We rented the camper for the Dempster. For the most part it was an excellent vehicle for our purposes
2025年6月26日
CanaDream RV - Whitehorse からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Canadream RV Miete.
Übergabe und Abgabe waren sehr gut. Der Mittarbeiter war kompetent und freundlich.Hat mich gefreut ein Neuwertiges Auto zu fahren.
2025年6月14日
CanaDream RV - Whitehorse からの回答
Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Ihnen Ihr Aufenthalt im CanaDream gefallen hat und hoffen, dass wir Sie in Zukunft wieder bei uns begrüßen dürfen. Es war uns eine Freude, Sie als unsere Gäste zu haben.
We had an excellent service out of Whitehorse Yukon
We had an excellent service out of Whitehorse and they made our trip an easy start.
2025年6月3日
CanaDream RV - Whitehorse からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Perfect for our family long weekend getaway
Friendly and helpful check in and check out. Very efficient. Perfect rental for a weekend getaway with my family.
2025年5月16日
自発的なレビュー
CanaDream RV - Whitehorse からの回答
We are so happy your enjoyed your getaway and RV! We hope to see you again soon!
Erlebnisreich durch Canada
Wir waren das zweite Mal mit einem RV von CanaDream unterwegs. Von der Abholung bis zur Rückgabe war es ein einziges Vergnügen mit einem RV von CanaDream das Land zu entdecken.
Alle Abwicklungen liefen unkompliziert und reibungslos, überaus freundliche Mitarbeiter.
Wer sich Canada anschauen möchte, jederzeit mit CanaDream.
2025年5月19日
自発的なレビュー
CanaDream RV - Whitehorse からの回答
Vielen Dank für Ihren Kommentar. Es war uns eine Freude, Sie wieder als Gast begrüßen zu dürfen, und es freut uns zu hören, dass Sie wieder eine tolle Erfahrung gemacht haben. Wir freuen uns darauf, Sie wieder begrüßen zu dürfen!
Wir hatten eine sehr schöne Reise und…
Wir hatten eine sehr schöne Reise und keine Probleme mit unserem Womo
2025年5月1日
自発的なレビュー
CanaDream RV - Whitehorse からの回答
Wir freuen uns, dass Ihnen Ihr Aufenthalt bei CanaDream gefallen hat und hoffen, dass wir Sie in Zukunft wieder bei uns begrüßen dürfen. Es war uns eine Freude, Sie als unsere Gäste zu haben.
You have to pay for Explanation how…
You have to pay for Explanation how things work in the RV. 75 dollar.
We have to find out experiencing.
For example boon docking costs propane and you can not use the outlets. This information is in NOT in the video.
2024年10月8日
CanaDream RV - Whitehorse からの回答
Thank you for your review. The majority of our Guests appreciate the online explanations as it enables them to get on the road quickly. We do offer a personal demonstration for a minimal cost should Guests not be comfortable with these online demonstrations. The air conditioner, microwave and electrical outlets can only be used when hooked up to 110V power or by using the generator. All units except our TCA have a generator. It was a pleasure having you as our Guests.
Service professionnel
Service professionnel, gens sympathiques. Véhicule adéquat pour notre voyage. Tout fut parfait.
2024年9月27日
CanaDream RV - Whitehorse からの回答
Merci pour votre commentaire. Nous sommes heureux que vous ayez apprécié votre expérience à CanaDream. Ce fut un plaisir de vous accueillir.
Poor performance in Whitehorse
The camper truck was not cleaned properly. We then cleaned the windows ourselves. The inside table was unusable because it moved in all directions. First the design was justified conditionally. After we wanted to see a table in another camper, the table was replaced. Overall, the station in Whitehorse provided poor care. During the trip we had to refill DEF/Adblue (after consulting with Canadream), which could certainly have been avoided.
2024年9月19日
CanaDream RV - Whitehorse からの回答
Hi Stephanie. The pre-delivery inspection was passed as clean however we completely appreciate that our Guests have different opinions as to level of cleanliness and we are sorry that you found it necessary to clean the windows again. The table in our 2023 TCA was designed to move in different directions to enable Guests to pull it closer to them whilst sitting on the dinette. This style of table was replaced in our 2024 and 2025 models to be a fixed style. As you had a 2023 unit, the table moved as you described and we were happy to replace it at your request with a table from a 2024 unit. When you picked up the truck, we estimated that the DEF fluid would need to be replaced in another 2000km. For this reason, we would not have replaced it at that time. If the DEF warning light comes on while a Guest is driving the vehicle, the Guest should buy some DEF and top it up and keep the receipt for reimbursement (similar to an oil top up during the rental). DEF is available at most gas stations. We thank you for your review.
CanaDream RV - Whitehorse からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Très bonne expérience
Tout s'est très bien passé pour la location de notre RV. La récupération et la dépose du véhicule ont été pratiques et le personnel a été accueillant. Il faut juste noter que l'agence de location de Whitehorse ne propose pas de service de navette pour l'aéroport (compter autour de 15$ en taxi).
Le RV en lui-même est confortable, pratique et tout était en bon état.
2024年8月21日
CanaDream RV - Whitehorse からの回答
Nous vous remercions pour votre commentaire. Nous sommes heureux que vous ayez apprécié votre expérience à CanaDream et nous espérons pouvoir vous accueillir à nouveau à l'avenir. Ce fut un plaisir de vous compter parmi nos invités.
The camper was great
The camper was great, we did 5k and never had a problem, even tough some of the roads were very rough, taking it slow when necessary, and driving to conditions, camper was very comfortable,
Our only problem is the location of the depot to Whitehorse and they do not have the courtesy bus running, so we had to use taxi. Other than that all was good. Recommend Canadream and would definitely use again in Canada.
2024年9月9日
CanaDream RV - Whitehorse からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
We had a new RV with full Equipment
We had a new RV with full Equipment. It was great and we had very comfortable holydays. Thanks a lot.
2024年9月2日
CanaDream RV - Whitehorse からの回答
Thank you for your review. We look forward to welcoming you back!
CanaDream RV - Whitehorse からの回答
Thank you for your review. It was a pleasure having you as our Guests.
CanaDream RV - Whitehorse からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.
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