wir hatten eine gute und hilfreiche Einführung in das Fahrzeug, Ausstattung war perfekt, da es kühl war, erhielten wir eine weitere Decke.Auch die Rückgabe war unkompliziert und kompetent.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We hired the Compact Motorhome for 21 nights in August. The vehicle was very well set out and comfortable. We traveled the Dempster Highway with no problems. The heating and air conditioning worked ve... もっと見る
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Your team in Whitehorse was excellent, super friendly and helpful. The Truckcamper was really fun to drive, and I enjoyed it very much. The only reason for not giving 5 stars is the furnace that wasn´... もっと見る
企業が回答しました
We did the Dempster highway from Whitehorse and the vehicle performed very well. We had all the amenities we needed. There were two items we needed to work with Canadream to resolve, one mechanical on... もっと見る
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企業情報
当該企業による記述
CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
Experience Canada at your own pace!
当該企業による記述
- Create lifelong memories on the road with CanaDream
- We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.
連絡先
91374 Alaska Highway, Y1A 6E4, Whitehorse, Yukon, カナダ
- 1-403-259-5447
Start Planning your Dream Road Trip
4.3
優良
95件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Check that the key for the spare tire matches the lock on your camper
Better dish/glass ware. During travel they broke and we had to deal with glass and dish shards
Coffee pot only good when we were hooked up to power☹️
2024年8月24日
CanaDream RV - Whitehorse からの回答
Thank you for your review. It was a pleasure having you as our Guests.
Improvements
Although the staff was very, very helpful and curtious...they should know and experience the area that is around them and have information and knowledge to pass on to potential travellers.
The kitchen package needs to include a roasting pot or cookie sheet for the oven; there is nothing to cook with in the oven. Also, pots and pans should be upgraded to T-Fal or anything easier to clean then stainless steel. Very hard to cook with, burns everything on the pan instead of cooking.
Provide a proper dish soap; the dish soap has no suds and doesn't get rid of the grease of the dishes.
Other then those items, very clean and ample amount of towels, cutlery and dishes. Thank you
2024年8月22日
CanaDream RV - Whitehorse からの回答
Thank you for your review and recommendations. We are constantly looking for ways to improve the offerings to our Guests and appreciate your feedback. It was a pleasure having you as our Guests.
fresh/ grey/ black water display
The fresh/ grey/ black water display in the RV did not work at all. One had to guess when it needs fill up/ dumping. Other than that everything fine and smooth
2024年8月13日
CanaDream RV - Whitehorse からの回答
Thank you for your review. Both the demonstration video and the Guest Guide explain that the sensors are often not accurate and we are sorry you were affected by this. This is an industry wide issue where debris gets stuck (toilet paper etc) on the sensor and causes the readings to be inaccurate. We appreciate this can be frustrating for Guests but no solution has yet been found for the issue. We are happy you enjoyed your trip and hope we can welcome you back on a future occasion. It was a pleasure having you as our Guests.
Expensive, but great RV and Service
We rent a Maxi Truck Camper. The price was high, but we got a completly new Camper. Everything was in good shape.
Two dishes were broken, but as a courtesy nothing was kept from the deposit...very fair!
The pick-up and return was easy and the staff was very friendly.
I recommend the platinum package. It's a great breakdown service (we had a flat tire).
2024年7月29日
CanaDream RV - Whitehorse からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.
First time renters
This was the first time we experienced ‘truck camper’ camping. It did not disappoint. We loved it. The vehicle and camper were clean and in great shape. We had everything we needed for life on the road.
There were two issues but CanaDream helped resolve them. They were 2 hours late at pickup time. To compensate they let us return the camper a couple of hours later. The second issue was with the coffee maker. It didn’t function. When we called to report we were told we could buy one and be reimbursed.
We would rent again.
2024年8月4日
CanaDream RV - Whitehorse からの回答
Thank you for your review. We are happy you enjoyed our truck camper and hope you also enjoyed experiencing the Yukon at your own pace. It was a pleasure having you as our Guests.
CanaDream RV - Whitehorse からの回答
Merci pour votre commentaire. Ce fut un plaisir de vous accueillir.
Awesome vacation in Yukon and Alaska
Awesome vacation in Yukon and Alaska! Top F350 Truck! CanaDream people are very professional! Had two flat tires on Dempster! CanaDream organized tire change immediately! Camper was clean and very functional! All together great vacation !
2024年8月2日
CanaDream RV - Whitehorse からの回答
Thank you for your review. We are happy you had an awesome vacation in our TCA truck and camper. It was a pleasure having you as our Guests.
CanaDream RV - Whitehorse からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Loved it!
Everything was really good. Everything on the truck worked great and could easily carry the weight of the camper and responded well to the roads in Alaska (of course the highways that had numbers :). The camper was slick and had everything we needed which allowed us to freely reroute our trip when the area we were heading for had rain for 10 days. The areas of question… why only one set of keys and why not a jake to change the tire. Even driving slowly made it difficult to not worry about a flat tire on the permafrost and construction highways. We were fine but maybe something to think more about.
2024年7月22日
CanaDream RV - Whitehorse からの回答
Hi Jo. The manufacturer provides us with two sets of keys but we need to keep one set in case the set given to the Guest are lost ... this does happen and in this case, we are then able to get an additional set cut for the Guest. We do not encourage Guests to change their own tires for liability reasons. The trucks and RV are very heavy and most of our Guests don't have enough experience to do this themselves. We do however appreciate your comments and are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.
Nous étions satisfaits mais déçu de ne…
Nous étions satisfaits mais déçu de ne pas avoir un skideout
2024年7月17日
CanaDream RV - Whitehorse からの回答
Nous vous remercions pour votre commentaire. Nous constatons que vous avez réservé notre unité MHC qui n'a pas de slideout. Nous nous excusons si vous n'étiez pas au courant, mais nous espérons que vous avez quand même apprécié ce camping-car. Ce fut un plaisir de vous recevoir.
CanaDream RV - Whitehorse からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
AAA+++ Great Service!! Great Product !!
The service received at pick up and return was professional, courteous and friendly.
The unit was extremely clean and the delivery was well explained in details.
2024年6月20日
CanaDream RV - Whitehorse からの回答
We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.
CanaDream is ook onze AlaskaDream
Ervaring met ophalen in Galgary ging vlot en correct. Drop off in Whitehorsen ging ook netjes, vlot, vriendelijk. Tussendoor hebben we in Whitehorse nog extra dekbed opgehaald, zonder problemen en erg behulpzaam.
2024年6月5日
CanaDream RV - Whitehorse からの回答
Bedankt voor uw feedback. We zijn blij dat u genoten heeft van uw CanaDream ervaring en hopen dat we u in de toekomst weer mogen verwelkomen. Het was een genoegen om u als gast te hebben.
Prima camper.
2024年5月28日
CanaDream RV - Whitehorse からの回答
We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.
CanaDream RV - Whitehorse からの回答
Such a great trip travelling from Vancouver to Whitehorse and we hope you returned home with lots of happy memories. It was a pleasure having you as our Guests.
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