Service not provided. Waited more than 2.5 hours at Cancun airport with no assistance. Support was unhelpful, and I had to pay for a taxi myself. They initially agreed to refund but then stopp... ãã£ãšèŠã
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The service itself was goodâon time and everything went smoothly. My concern isnât with the driver or the service but with your companyâs pay structure. Why donât you provide drivers with a fair wage... ãã£ãšèŠã
Scheduled thru the website for our group of 15 roundtrip from Cancun airport to resort. Good email communication, provided clear instructions on where to go, identifying driver and staff. Also had to... ãã£ãšèŠã
eTransfers provided us top notch service from the airport to our hotel in a clean and safe van. We were able to book easily with staff who communicated well for pick up from the airport as well as the... ãã£ãšèŠã
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eTransfers is a company specialized in offering Cancun Airport Transportation, providing security and comfort for all passengers. With more than 8 years in the travel industry, eTransfers is an avant-garde company that will allow you to start your vacation in the best way possible. On board recent model vehicles carefully inspected and highly trained personnel, eTransfers guarantees your satisfaction and security in your transportation to any of our destinations in Cacún and the Riviera Maya, such as: Playa del Carmen, Akumal, Puerto Juarez, Puerto Aventuras, Tulum and much more.
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Km 22 Carretera Cancun-Chetumal, 77569, Cancún, ã¡ãã·ã³
- +52 (998) 980.0259
- bookings@etransfers.net
- cancun-shuttle-transportation.com
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Very easy to purshase the service
Very easy to purshase the service. Also, after purshased, was easy and quick to make some changes
Fue un viaje muy cómodo de el hotel alâŠ
Fue un viaje muy cómodo de el hotel al aeropuerto, con aire y asientos muy cómodos, la persona que nos llevó fue muy amable e incluso nos recomendó más lugares para visitar cuando volvamos a cancún, en general fue una experiencia muy grata
Different car.
I ordered a Suburban, and that wasn't the vehicle that arrived. The driver ate while driving which was uncomfortable.
Took 1 hour to locate someone when weâŠ
Took 1 hour to locate someone when we arrived.
Trusted and Professional Transfer âŠ
Awaiting for refund back to card but will use in the future again. E-Transfers are the prefered choice for us. Thank you
DO NOT BOOK WITH THIS COMPANY!!
DO NOT BOOK WITH THIS COMPANY!!
I prebooked our pick up from Cancun airport. We met up with the representative on the ground when we landed. He told us it would be about 10 minutes. After 45 minutes he told us no driver was sent. After 50 minutes he told us to take a cab because there was no driver even coming. The company won't even answer me now as I have requested my money be returned as they did not provide any service. FRAUD!!
Service not provided
Service not provided. Waited more than 2.5 hours at Cancun airport with no assistance.
Support was unhelpful, and I had to pay for a taxi myself.
They initially agreed to refund but then stopped responding completely.
Very unreliable service. Avoid.
I have rated this as a three because weâŠ
I have rated this as a three because we had a very negative experience at our pick up from the airport and then positive experience on our way back to the airport
Good service!
We needed to be picked up the dayâŠ
We needed to be picked up the day before our flight, it was easily arranged with a phone call. Once the transfer was confirmed, an email was sent to me immediately. Payment through the link was easy and a confirmation email was sent. Everything was handled with ease.
Great experience
Great experience once I was able to pay. Issues on both sides. Very friendly representatives and easy to find. The driver was very nice and polite. I did not wait for the van. Drive was great. Thank you for the great service.
The friendly staff
The customer service, friendliness and knowledge were outstanding. I just hope they are at the airport on time and the same vibe carries through.ð
Llegaron a horario
Llegaron a horario, vehÃculos según lo pactado, chóferes excelentes. Tuve que reprogramar x la cancelación de. Un vuelo y fue muy fácil hacerlo.
We waited over an hour and did not getâŠ
We waited over an hour and did not get picked up although we text several times.
Estafa
Estafa, no contestan y se quedan con tu dinero. No reserven con ellos. LADRONES!!!! Scammers, they don't answer and they keep your money. Don't book with them. THIEVES
Esperé hora y media esperando enâŠ
Esperé hora y media esperando en aeropuerto y nunca acudieron al traslado. Fue necesario pagar transporte al hotel.
Y aún no me han pagado 609 peses del costo taxi al hotel fiesta americana condesa.
We paid for a premium SUV got late and basic
We paid for a premium SUV, with water etc. chaos from the team. No car available 20 min wait. Not what I would expect from an almost 200 usd trip 30 min⊠I would avoid this service. Driver was good though
puntualidad y confianza
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