CandyCave.Ie レビュー 

106
TrustScore 5段階評価の3

3.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I have made multiple orders through their tiktok shop. Every order has been cancelled, due to no stock - while the products remain advertised for sale. Tiktok customer service confirmed it's an issue... もっと見る

企業が回答しました

5つ星のうち5の評価

If I could give more then five stars I would gladly, great tik tok shop and amazing customer service with great selection of products to keep a foodie like myself happy with those little treats and tr... もっと見る

企業が回答しました

5つ星のうち1の評価

DO NOT order. Please do yourself the favor of reading the other reviews here, they're true. This guys pretends to run a business, but in reality, it's nothing but another scam. He falsely advertises i... もっと見る

企業が回答しました

5つ星のうち5の評価

James is so personable to deal with . He even messaged me when I bought extra creamers that were discounted owing to use by date to make sure I still wanted to buy so many and offered to send me one i... もっと見る

企業情報

  1. 菓子屋

当該企業による記述

About Candy Cave Welcome to Candy Cave, your premier destination for the finest sweets and treats from around the world. As a Dublin-based sweet company, we take pride in offering a wide selection of delectable candies that will satisfy even the most discerning sweet tooth. Whether you're in Ireland or anywhere in Europe, we ship our irresistible goodies right to your doorstep. At Candy Cave Dublin, we are committed to providing you with the best brands in the candy industry. We are the number one supplier of renowned names like Hershey, Sourpatch Kids, Warheads, Reese's, and many more. With our extensive range of products, you can indulge in your favorite treats or discover new and exciting flavors.


連絡先

3.1

まあまあ

TrustScore 5段階評価の3

106件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 47%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.1

すべてのレビュー

(106)

過去12か月のレビュー数: 31

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Avoid this store - scam

I ordered from Candy Cave and paid in full, but I never received my order. Some of the items were pre-orders, but even after they had been in stock for a long time, my order was never updated or shipped. Been 1,5 months now.

I contacted the seller several times. Emails were ignored, and through messages he kept promising to send the items, but nothing ever happened.

Eventually I asked him to cancel the order, which he confirmed, but I have not received any refund. My messages are now ignored, and no resolution has been given.

I have reported this business to the authorities and to consumer protection. He takes your money, is condescending and never deliver. Strongly advise everyone to avoid Candy Cave.

Update: Says I’m texting him on his personal number when he texted me first from this number. How would I know that was his personal number. Also, as mentioned, e-mailed several times before texting, to no response. The items were in stock on the website for a good while before I checked up on the order. If you had sent me the order, I would not have to ask. I see you have several bad reviews, so I’m not the first one. Do better.

2025年9月19日
自発的なレビュー
CandyCave.Ie ロゴ

CandyCave.Ie からの回答

This is absolutely not true!
Yes you pre ordered Harry Potter creamers and then txt me on my personal number none stop asking for them!
They only arrived last week - you then asked me to add another creamer which I did!
I cancelled the order and blocked your number from my personal phone
The refund takes 42 hours
The fact you have “reported me” shows you in your true light

5つ星のうち1の評価

Ordered a bottle or Prime for my son 2…

Ordered a bottle or Prime for my son 2 weeks ago and have not recieved it. Money has been taken though. I have reached out by email and social media asking for tracking information. But no reply. Product was NOT on the pre-order list, it said it was in stock on the website. My child keeps asking me when its coming, its extremely
frustrating. Please issue a refund and update your customer service.

2025年8月5日
自発的なレビュー
CandyCave.Ie ロゴ

CandyCave.Ie からの回答

We do not sell prime anymore and this was out of stock - I have refunded this

5つ星のうち1の評価

Took nearly a week to be delivered

Took nearly a week to be delivered. When I asked the customer service they never replied to me

2025年7月18日
CandyCave.Ie ロゴ

CandyCave.Ie からの回答

A week is not an issue John ! I don’t think that’s a big issue

5つ星のうち5の評価

Love Candy Cave and the Candy Man James is a gentleman

James is so personable to deal with . He even messaged me when I bought extra creamers that were discounted owing to use by date to make sure I still wanted to buy so many and offered to send me one if I hadn’t used them all . I adore creamer and used to load up my suitcase coming home from NYC. That I can now get them in Ireland makes me so happy

2025年6月22日
5つ星のうち1の評価

Nope

Nope, the Dubai Chocolate wasn't great, too much hype around this crappy chocolate, I'm happy that I didn't pay the full price 😁 but 15 is still not great. Anyway hope who is reading this have a wonderful day

PS the delivery was a lot longer that 2-3 days, and I live in Ireland 😆

2025年4月25日
CandyCave.Ie ロゴ

CandyCave.Ie からの回答

Sorry you didn’t like the taste of the chocolate not really a lot I can do about your personal preference 🤡 - it’s the real
stuff from Dubai!

5つ星のうち1の評価

Dubai chocolate was disgusting and the…

Dubai chocolate was disgusting and the foil it was in was taped together

2025年4月3日
CandyCave.Ie ロゴ

CandyCave.Ie からの回答

Sorry you did not like the Dubai chocolate that 1000s of people loved not much I can do about that, maybe pistachio is not for you. You make it out like the wrapping was taped up, there is a square of tape on the back to make the wrapping secure! not really a big deal! you can see this in all of the tik tok vids!

5つ星のうち3の評価

Not ever again

Definitely wouldn’t order candy or anything of this website again. One of the crisps I received came damaged, kindly enough I didn’t go to refund it because it would have been a hassle. The prices on some items need fixing (lowering prices) but overall I’d rate it a 3 ish. Not to mention it did take a while to arrive.

2025年1月7日
CandyCave.Ie ロゴ

CandyCave.Ie からの回答

Hey, sorry to hear you would not order again, seems a bit silly you did not let me know the bag was damaged I would of refunded you no hassle at all, As for pricing we try to be competitive and when you add on import taxes and duties plus sales vat and package costs it all adds up, we do about 60-100 sales per day and get no complaints on pricing.

5つ星のうち5の評価

If I could give more then five stars I…

If I could give more then five stars I would gladly, great tik tok shop and amazing customer service with great selection of products to keep a foodie like myself happy with those little treats and trending snacks to try. Will continue to buy from them, fast delivery. I loved the wax candy bottles , the spicy noodles and the Dubai chocolate next to try is the coffee creamers that I don’t see anywhere else they look divine.

2025年4月7日
自発的なレビュー
CandyCave.Ie ロゴ

CandyCave.Ie からの回答

Thanks so much for the review, really hope to see you again

5つ星のうち1の評価

Ordered Prime bottles and they never…

Ordered Prime bottles and they never came. Suipping company said contact seller. Poor communication on seller part, after 3 months of waiting, still nothing and seller is not responding. Unfortunate as it seems like a good source for treats.

2024年12月25日
自発的なレビュー
CandyCave.Ie ロゴ

CandyCave.Ie からの回答

Hey Marianne I have tried searching your name on our data base and can’t find an order with this name ??
Can you give me an order or number or something to rectify this

5つ星のうち5の評価

Very Positive Experience

Great communication, quality products, reasonable delivery time frames. I have been a repeat customer with no issue and have no issue in recommending. Well done Candy Cave , great to see new businesses like this and happy to support local.

2025年3月8日
自発的なレビュー
CandyCave.Ie ロゴ

CandyCave.Ie からの回答

Thanks so much for the comment, we hope to see you again

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報