Sold as fully refurbished and tested, but faulty on connection We purchased two Blue Seal GT46 twin-tank fryers from Canmac Catering for £2,700, described as fully refurbished and tested. O... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I bought some items and the measurements were not as described hence I asked for refund and they blocked me and never responded. Now going through credit card company for claim. Beware of their 25% r... もっと見る
Passing absolutely battered products off as “B Grade”. Missing fixings, fridge falling apart, sledgehammer size dents in the top, gouges out of the front, feet missing, rivnut fittings missing so you... もっと見る
We went there for lunch on recommendation from a golfing friend and weren't disappointed.we had a delightful time and the food was lovely. We met erin and her partner max really nice people. And by th... もっと見る
企業情報
当該企業による記述
CANMAC is a UK based company, established in 2012 by with the help of many years of experience in the catering business. CANMAC Catering Equipment is one of the UK’s growing independent sellers of commercial catering equipment to businesses in the UK, and an exporter of new and second hand catering equipment to Spain, Belgium, Netherlands, France and Germany. After several researches we have completed and based our production line in Türkiye and we are manufacturing wide range of catering equipment such as pressure chicken fryers, pizza ovens, grills, doner machines, pizza pans, griddles, Bain Marie's etc under the brand name CANMAC. As a result of professionalism, we pride ourselves on giving you the best quality catering equipment for the best possible price. We offer professional catering equipment for the restaurants, pizza shops, kebab shops, fish and chips shops and takeaways. We have a large warehouse that stocks almost everything you could possibly need to start your own business, or to expand into new areas. We also offer shop clearance, bespoke designs, and equipment parts to keep your machines working for longer. Our number one priority is customer satisfaction. Contact us and let us know of your second hand goods that you want to sell or what you need.
連絡先
Northfield House Farm, Cotesbach, LE17 4HT, Lutterworth, 英国
- 07743825774
- info@canmac.co.uk
- canmac.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 9%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
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Poor Customer Service and Communication
I placed an order almost a month ago. First of all they sent me the wrong item, so sent me a QR code to send it on to the correct person while they sent my item on.
After trying multiple Hermes stores (who have also in my experience not provided a good service), and wasting my afternoon, the code did not work. They sent a new one which luckily did work so I sent the incorrect item on to the correct customer.
In the meantime, I am still trying to get hold of my item, having recieved no communication on its whereabouts, whether a replacement has been sent, or whether I am being given a refund. After almost a month, I still have not had any response and am completed unaware of what is happening with my order. Nobody on their team has the courtesy to update me. Luckily my item is only small and not exactly urgent, but regardless, not the service that should be provided to customers.
Do yourself a favour, and whatever you're ordering, find another vendor!
Arful company they advertise quality…
Arful company they advertise quality products at competitive prices ordered a potato rumbler the worst quality I've ever seen they refused 2 have it back as Id opened it I live in Newcastle upon Tyne so outraged at there arful staff on phone I hired a van and drove it back after a heated conversation in Lutterworth they gave me a refund minus 25 per cent please do not buy from this company or alexda as there basically the same total false advertising horrible people
Damaged Fridge No Replacement
Ordered a bottle fridge which arrived completely smashed. After speaking with useless support they are unwilling to replace the fridge.
Do not buy from that company
Disgraceful
Had the misadventure to order a wine fridge cooler and when it arrived, it was damaged. Sent the pictures right away and they suggested to replace it with another one but with the conditions that I had to pay for the delivery. Considering that I had already paid £62 for first one already, it was a real kick in the teeth. The second one arrives and it's damaged as well! Sent pictures to their head office but hey never bothered getting back to me. I manage a brand new restaurant and I could have ordered more equipment from this company but why would I? A total farce. Generally I am not a person who complains but this total lack of customer service is simply appalling.
Never experienced anything like this, ever in my life.
High quality catering equipments and…
High quality catering equipments and friendly support. Thank you.
Poor stock control
Poor stock control. Take orders via their website for out of stock items.
Place two separate orders for a catering sink.
The first was cancelled & refunded after 8 working days with no explanation or communication.
The second I was eventually contacted after 7 working days to be told they did not have stock and to offer alternatives that did not meet my requirements, so had to cancel the order.
Wasted best part of 3 weeks, very disappointing service.
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