I had a great experience with card saver just change of business set up and when I rang to cancel the boys were excellent
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Paul was an absolute star, he explained why we was having problems and how the new authenticator system worked. He worked out a solution to our problem, and stayed with us step by step to chec... ãã£ãšèŠã
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The team at card saver has been able to reassess our requirements and get a good price on terminal rental and processing fees. I guess this makes us feel like valued clients as we were nearing ren... ãã£ãšèŠã
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Jamie has strong process knowledge and has been very supportive throughout. From the very beginning, he took ownership of my application and consistently helped me whenever I had doubts. He not only s... ãã£ãšèŠã
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Poolfoot Farm, Butts Road, FY5 4HX, Blackpool, è±åœ
- 0344 2938 850
- trustpilot@card-saver.co.uk
- card-saver.co.uk
4.7
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Someone called paul m answered the callâŠ
Someone called paul m answered the call it took a little while but sorted it out at the end, only issue internet is very slow (. Not my end. )
2024幎10æ15æ¥
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Card Saver ããã®åç
Thank you for your feedback! We're glad to hear that Paul was able to resolve the issue for you, even though it took a bit of time. We apologize for any inconvenience caused by the slow internet connection and appreciate your patience.
If you have any further concerns, please don't hesitate to reach outâwe're here to help!
Paul in technical support
Paul in technical support, was very helpful, nothing was too much trouble, very professional and very polite.
2024幎10æ2æ¥
Card Saver ããã®åç
Thank you so much for your wonderful feedback! We're delighted to hear that Paul was able to assist you with such professionalism and care. Providing helpful and courteous service is what we strive for, and itâs great to know Paul met those expectations.
If you ever need further assistance, don't hesitate to reach outâwe're always happy to help!
Great Customer service
Great Customer service from Paul. Helpful, informative and new machine arrived as promised.
2024幎10æ14æ¥
Card Saver ããã®åç
Thank you so much for your kind words! We're thrilled to hear that Paul was able to provide you with helpful and informative service, and that your new machine arrived as promised. Your satisfaction is our top priority, and itâs great to know we met your expectations. If you ever need further assistance, please donât hesitate to reach outâwe're always here to help!
Mis-sold me a contract with TrustâŠ
Mis-sold me a contract with Trust payments. Told me nothing about a £500 payment to Mastercard which unfortunately i missed on the contract then told me in writing it was a one off payment only to find out its annual. Now i have had to switch off my website or keep paying the £500 and on top of the I have to pay for a portal that does not work.
Please be very careful with this business.
2024幎10æ10æ¥
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Quick and responsive
Paul and his tech colleagues were quick and responsive with follow up calls to check everything was working as it should
2024幎10æ10æ¥
Card Saver ããã®åç
Thank you for your review! We're delighted to hear that Paul and our tech team were quick and responsive in ensuring everything was working smoothly. Your satisfaction is important to us, and we're glad we could provide the follow-up support you needed. If you have any further questions or need assistance, donât hesitate to reach out!
Card Saver ããã®åç
Thank you for your review! We're happy to hear you received great help and good service. If you need any further assistance, feel free to reach outâweâre here to help!
Great service
We had 2 colleagues helping with different issues regarding our card machine. Sean was really helpful in explaining and talking through getting an updated unit with better features. Paul talked a member of staff through getting out current card machine attached to our WIFI. He took the staff member through each step and made it an easy and quick process to get us online. Our mobile signal is terrible where we are so an updated card machine and now able to use WIFI to process transactions instead of depending on poor mobile signal will benefit our Charity.
2024幎10æ9æ¥
Card Saver ããã®åç
Thank you for sharing your experience! We're thrilled to hear you were assisted effectively. It's great to know that you were helped in finding an updated card machine with better features, and were happy to hear the WiFi setup process was made easy for your team. We're glad that this solution will make a big difference. If you need any further support, donât hesitate to reach outâweâre always here to help!
Sean was very helpful and everythingâŠ
Sean was very helpful and everything was sorted asap, nothing was too much trouble for him.
2024幎10æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Card Saver ããã®åç
Thank you for your kind review! We're so pleased to hear that Sean was able to assist you quickly and efficiently. Itâs great to know that he made the process seamless and was willing to go the extra mile. If you need any further help, donât hesitate to reach out!
Very helpful and polite member ofâŠ
Very helpful and polite member of staff. Took his time to explain everything calmly and thoroughly. Real assest to your organisation
2024幎10æ8æ¥
Card Saver ããã®åç
Thank you for your wonderful feedback! We're thrilled to hear that our team member provided such a positive experience, taking the time to explain everything thoroughly and with care.
Card Saver ããã®åç
Thank you so much for your kind words! We're glad to hear that you found our service helpful. If you ever need assistance again, feel free to reach out, we're always here to help!
Sean was very helpful
Sean was very helpful, polite, straight forward information about saving money
2024幎10æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Card Saver ããã®åç
Thank you so much for your kind words! We're thrilled to hear that Sean provided you with helpful, polite, and straightforward information. We appreciate your feedback!
Appalling company
Appalling company
Stay well clear
Issue 5 year contract but donât tell you and when you csncrl there threatening and demand a large payment. Before bailiffs action
Do not use this company
2024幎10æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Card Saver ããã®åç
We are truly sorry to hear about your negative experience, and we take feedback like this very seriously. We understand that contractual terms can sometimes cause confusion, and we aim to be as transparent as possible in all our agreements.
We would like to investigate this matter further to ensure that any misunderstandings are clarified, and any concerns you have are addressed. Please reach out to our customer service team and we will be happy to review your contract details and discuss potential solutions.
Thank you for bringing this to our attention, and we hope to resolve this for you as soon as possible.
I found that Paul Was very knowledgableand HelpfulâŠ
I found that Paul Was very knowledgable and Willing to help all the way through from the start of ordering the new card machines right through to helping me set them up. With a freindly attitude. Very Helpful.
2024幎10æ1æ¥
Card Saver ããã®åç
Thank you for your wonderful review! We're thrilled to hear that Paul was able to assist you every step of the way, from ordering your new card machines to setting them up. It's great to know his friendly and helpful attitude made the process smoother for you. If you need any further assistance, don't hesitate to reach outâwe're always here to help!
Sean Clancy
Sean Clancy, What exceptional service. he got us a better deal on our card machine and went the extra mile to put things right.
2024幎10æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Card Saver ããã®åç
Thank you so much for your review! We're delighted to hear that Sean provided you with exceptional service and secured a better deal on your card machine. Going the extra mile is what we strive for, and we're glad Sean made sure everything was put right.
New payment machine
Paul was very helpful and talked me through the new card machine very patient with a nearly 70 year old lady!!!
2024幎9æ27æ¥
Card Saver ããã®åç
Thank you so much for your kind words! We're thrilled to hear that Paul was able to assist you with patience. We always strive to provide the best service for our customers, and it's wonderful to know you felt supported. If you ever need further assistance, don't hesitate to reach out!
Happy you found a cheaper company forâŠ
Happy you found a cheaper company for me and my business
2024幎9æ25æ¥
Card Saver ããã®åç
Thank you for your review! We're glad we could help you find a more cost-effective solution for your business. It's always our goal to provide the best value for our customers!
Paul was very helpful and reassured meâŠ
Paul was very helpful and reassured me immediately as per usual.
Many thanks
Matt.
2024幎9æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Card Saver ããã®åç
Thank you so much for your kind words! We're thrilled to hear that Paul was able to provide the reassurance and support you needed. We truly appreciate your continued trust in us. If you need anything else, don't hesitate to reach out!
Very helpful & clear advise given
2024幎9æ23æ¥
Card Saver ããã®åç
Thank you for your kind words! I'm glad to hear that you found the advice helpful and clear. If you ever have more questions or need further assistance, feel free to reach out!
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, thank you for your time this morning.
2024幎9æ17æ¥
Card Saver ããã®åç
Thank you for your thoughtful review! We're glad to hear that our staff could assist you and provide the help you needed. If you have any more questions in the future, don't hesitate to reach out!
Card Saver ããã®åç
Thank you for your kind review! I'm happy to hear that you found the responses helpful. If you have any more questions, don't hesitate to ask!
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