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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Super fun and cute designs and fonts (it looks like you actually wrote the card yourself), your order is in your own currency, so there is no headache of having to convert one to the other! There is a... もっと見る

企業が回答しました

5つ星のうち5の評価

I live in the UK and Cardly provides a great cost effective and reliable service for all of our Canadian family celebrations. Great choice of cards, easy to use and the gift cards can be used acro... もっと見る

企業が回答しました

5つ星のうち5の評価

Cardly is truly exceptional. Their team is so personable, and their customer care is on another level. Every interaction feels thoughtful and intentional. I’ve told my entire family about them, and no... もっと見る

企業が回答しました

5つ星のうち5の評価

Just to say I am over the moon with this site ,I've used you for the first time for well wishes for my cousin received within a few days ! There new year card still hasn't been received since posting... もっと見る

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企業情報

  1. ギフト ショップ
  2. ラッピング用品店
  3. 紙製品販売店

当該企業による記述

Send a personal, handwritten greeting card without lifting a pen. You write. We post. Send cards to friends and family in the UK, Europe, US, Canada, Australia and more countries with ease. Keep it personal with Cardly!


連絡先

4.7

優良

TrustScore 5段階評価の4.5

240件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Outstanding Customer Service

I ordered for the first time. Was in a hurry and made a mess of the card. No problem. It was quickly refunded so I could start again. Then the address came through without the Unit number. No problem. They quickly added it, so the card could get on its way. Patrick was so helpful and quick to respond. I like that they use new artists, and also the way you can personalise the handwriting style. I shall definitely use again!

2021年7月6日
自発的なレビュー
Cardly ロゴ

Cardly からの回答

Thank you for sharing your experience Barbara. :) We're so happy that it was a positive one and we look forward to helping you send another beautiful personalised card in the future.

5つ星のうち5の評価

Fantastic Customer Service!

It was my friend's birthday this week and I sent a card through Cardly, 2 weeks in advance so that she would get it in plenty of time. I spoke to my friend on her birthday and she said she had not received the card so I put in a complaint. I realised after that it was my mistake, as I had typed in Avenue instead of Road on her address. Patrick in customer services was great though and sent a replacement card (not at my request), which my friend received today with her correct address. They didn't have to do that so great customer service! I will be using Cardly to send all my greeting cards in the future. Thank you!

2021年6月19日
自発的なレビュー
Cardly ロゴ

Cardly からの回答

Thank you Sandra. We're happy to have been able to help. :)

5つ星のうち5の評価

This is one of the best websites

This is one of the best websites, very friendly service, it's honesty so awesome I plan on using it alot more often.

2021年5月26日
自発的なレビュー
Cardly ロゴ

Cardly からの回答

Thank you for the amazing feedback Morgan! We look forward to it.

5つ星のうち5の評価

What a great service!

I have used Cardly a number of times now and have found it simple to use, beautiful cards to pick from, accurate delivery times and reasonably priced. I made a slight error on my last card and within 5 minutes of emailing the company they had contacted me with a solution. Thanks Patrick!
I live in Europe and all my family are back in Australia so being able to write cards to them through this easy method is wonderful. Thank you for such a great service!

2021年5月23日
自発的なレビュー
Cardly ロゴ

Cardly からの回答

Thank you Mel! You're very welcome. Thank you for the kind words about our service and support.

5つ星のうち5の評価

Clunky at first, amazing customer support

After experiencing issues with the card editor on mobile and leaving a review they reached out to me as soon as possible to not only offer a refund but asked if I wish to validate the user experience after they've reworked it.

Great customer support, very reasonably priced and clearly dedicated to the user's experience.

2021年4月29日
自発的なレビュー
Cardly ロゴ

Cardly からの回答

Hi Stuart. Thanks for providing feedback. We're sorry to hear that you've had such a bad experience with our site on your mobile device. It is very hard to make a site like ours work well on every device and browser combination and we are aware that there are issues for some users. We are currently looking to rework the editor to resolve these. Please contact support@cardly.net. We'd like to fully understand your issues and ensure that your order worked out as intended.

5つ星のうち5の評価

Excellent customer service

I contacted Cardly to ascertain the delivery date for a card I ordered for my sister in Australia (I'm in the UK). I was contacted by Patrick extremely quickly who was incredibly helpful with my enquiry. During our discussions the card was delivered which my sister loved. Very impressed with this company and would not hesitate to use again.

2021年4月28日
自発的なレビュー
Cardly ロゴ

Cardly からの回答

We're so happy that everything worked out. We look forward to next time. :)

5つ星のうち5の評価

Well this was a most unexpected lovely…

Well this was a most unexpected lovely experience! I was in the middle of a pandemic, (with all of you:)) and learned of a situation where I wanted to very quickly have a card sent and could not just run to a store, find a card then make it to the post office. I found Cardly, set up a card, ran into difficulties and sent them an email message asking for help because it was mid-day on a Sunday and couldn't call anyone. I was going to abandon the idea to send this card. My email had a quick reply, much to my surprise. Then a short little video tutorial made just for me sent in another email showing me exactly what I needed to know! I fixed my card and sent it just like that!! Now as long as it actually arrives quickly, this has been a most perfect experience and one I will definitely be using again and again!
Thank you Patrick and Cardly!

2021年4月12日
自発的なレビュー
Cardly ロゴ

Cardly からの回答

Thank you Dianne. We're here to help!

5つ星のうち5の評価

will definitely use again

will definitely use again, brilliant service, nice cards and funny cards. If I had had to post the card overseas myself it was going to be at least a week late instead I ordered it 3 days before her birthday and she got it on time. In my haste, I stuffed up the delivery date but a quick email and that was sorted.

2021年4月4日
自発的なレビュー
Cardly ロゴ

Cardly からの回答

Hi Zoe. Thanks for your kind feedback. We look forward to helping again soon.

5つ星のうち5の評価

Thank you Cardly and Patrick

Thank you Cardly, I always find the perfect card and I'm very happy with the service.

My special thanks to Patrick for his help recently. Prompt in answering my email and helped straight away.

Will always use Cardly whenever I can.

2021年3月22日
自発的なレビュー
Cardly ロゴ

Cardly からの回答

You are very welcome Anna! We look forward to helping you again soon.

5つ星のうち5の評価

One happy repeat customer

use Cardly from Australia to send cards back home to the UK. The website is so easy to use, although it has better functuality from a desktop rather than my Android smart device. Cards always arrive in time, and are really unique and lovely. Some beautiful designs and great personalisation options.

I've always had great customer service, and especially recently when I had a technical issue with an order (totally on me, user error!). Patrick sorted it right out for me! Thanks heaps

2021年3月12日
自発的なレビュー
Cardly ロゴ

Cardly からの回答

Thank you for your feedback Liz. We are so happy that you have enjoyed using Cardly. We're proud of what we do and we're so glad you found us. :)

5つ星のうち5の評価

Great Service and great card selection!

I’m really impressed with Cardlys service.
I have used Cardly a few times now and every time they have delivered their cards promptly and their customer service team also have responded to me within 24 hours.
There are a range of beautiful cards to choose from and I will be continuing to use their service in the future as a very happy customer!
10/10!

2021年3月11日
自発的なレビュー
Cardly ロゴ

Cardly からの回答

Wow! Thank Megan. We really appreciate the positive feedback. We look forward to helping you next time. :)

5つ星のうち5の評価

I love the Cardly service

I love the Cardly service. Customisation of cards to make them personal is really easy and they are delivered on time. Fast response when you need help. Overall a great experience. Definitely recommended!!

2021年3月10日
自発的なレビュー
Cardly ロゴ

Cardly からの回答

Thank you Louise. We're delighted that you enjoyed using our service. :)

5つ星のうち5の評価

Great product

Great product, great service, speedy dispatch, happy to recommend.

2021年3月8日
自発的なレビュー
Cardly ロゴ

Cardly からの回答

Thank you for the positive feedback. :)

5つ星のうち5の評価

Great service :)

Randomly found this website, and I must say they are the best. Thankyou cardly for the service and what a nice way to support the artist's

Cheers

2021年2月15日
自発的なレビュー
Cardly ロゴ

Cardly からの回答

Thank you so much Gauri. You're feedback is really appreciated. We are really proud of how much we are able to give back to the amazing artists we work with. Thank you for appreciating that. :)

5つ星のうち5の評価

I Googled this company after watching…

I Googled this company after watching an older episode of Shark Tank Australia on YouTube and was delighted to discover they are open for business. I live in the US so I was doubly delighted to learn they offer their services to folks living outside of Australia.

I love their card selections and that they are created by so many talented artists. The price of the cards is really inexpensive and the writing feature is so fun.

Although the card was created and shipped within the promised time frame, a major snowstorm delayed the delivery by a few days. When the card did not arrive on time, I contacted customer service for Cardly and was absolutely thrilled with the service I received. These guys deserve 5 stars for their customer care alone!

I will most assuredly be a repeat client and have already told several of my friends about Cardly and everyone is excited to give them a try.

I highly recommend it to anyone who is thinking of sending great cards at a great price and who value superior service.

2021年2月13日
自発的なレビュー
Cardly ロゴ

Cardly からの回答

Thank you Kathy!!! We're so glad you gave us a try. We're proud of the product we have built, the amazing artists we work with and the support we provide. Feedback likes yours make all the hard work worthwhile. :) Thank you so much.

5つ星のうち5の評価

Quick to resolve issue, satisfied with service.

After an issue whereby my order was not processed due to an unfamiliar postal address but my payment was still taken, Patrick at Cardly was swift in resolving my issue and very thorough with communication, which I appreciated. I look forward to my recipient receiving their card. My only room for improvement, if I may, would be to ensure that any issues at checkout are resolved prior to payment being taken as it was quite unnerving as a customer to be in such a position, whereby I have been charged without confirmation of an order being placed, and it is not a process I have experienced before with other online retailers. That said, I am now satisfied by the customer service received post-order being made and appreciate the time Patrick took to resolve the issue.

2021年2月9日
自発的なレビュー
Cardly ロゴ

Cardly からの回答

Hello Heidi. Thank you for your understanding. We'll take that feedback onboard.

5つ星のうち5の評価

What a find!

What a find. A brilliant range of cards, I dont think I will ever struggle to find the perfect card again. Absolutely above and beyond service - these guys know what excellent customer service is. I initially had a couple of questions about delivery, which were answered immediately. I then made an error in my choice of card after having already submitted and paid. (Saint) Patrick kindly sorted the situation and saved the day during what is possibly their busiest time of year. Huge thanks

2021年2月8日
自発的なレビュー
Cardly ロゴ

Cardly からの回答

You're very welcome Bridget. Thanks for the amazing feedback. :)

5つ星のうち5の評価

I just love this service

I just love this service. They have a huge variety of cards to chose from, the website is well organized and easy to use, and they are constantly improving it. We are expats and use this service to send cards to friends and family in our home country. The cards always arrive wuickly and the quality is excellent.

2021年2月3日
自発的なレビュー
Cardly ロゴ

Cardly からの回答

Hi Steven. Thank you so much for your positive feedback. We're so glad we're able to help you stay connected during such a difficult time for expats. :)

5つ星のうち5の評価

Really happy with my order

Really happy with my order; delivery came a lot earlier than was expected and I am SO pleased with the finish and quality of it! Also really happy with the customer service I received. I look forward to purchasing from Cardly in the future.

2021年1月30日
自発的なレビュー
Cardly ロゴ

Cardly からの回答

Thank you for the great feedback Mehrun. We look forward to helping you again in the future.

5つ星のうち5の評価

Great service

Great service, when a friend and myself were organising card for grandchild in Australia. The incorrect name was on the envelope. We ctcd Cardly over a weekend, and Patrick sorted out the problem in no time. I have utilised the service for cards to Australia and GB (I am in NZ) and found it just great. Many thanks

2021年1月30日
自発的なレビュー
Cardly ロゴ

Cardly からの回答

Thanks for the positive feedback Sandra. We're so happy to be able to help!

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