Car Model Store レビュー 

I'd been looking for the particular model for my brother for a birthday gift. Thankfully this company had it. Arrived safe & sound and I was very pleased with all the detail of the model. I would definitely recommend this company & in future will buy from again. Very fast delivery & box & model well packaged & presented.

Quick service, great price and delivery on time. Will be using your site again as much prefer to support independent companies rather than the large market place sites that have become the go-to norm for online shoppers.

I bought this model based on it's price and I haven't been disappointed it's great thank you !

A good price and fast delivery and the item was just as described. What more could I ask for?

Perfect! Thanks so much. My dads 50th birthday end of the month and he is going to love this. As he has the Citroen Cx himself as a project car! Thanks again. :)

Fast delivery, nice quality product

Below is my previous review and below that is the reply promising that they would be in contact after contacting the supplier. Waited 2.5 weeks and Still nothing.
I have 98 suppliers and 672 customers that I deal with and am on top of. How hard can it be to sort this out. Simple customer service means nothing and every promise has been broken. They never reply to emails, the chat service is useless and the website has no update on my order since 31st May. Absolutely disgraceful.
Don’t use them. They take your money but never deliver or even communicate.

Quite pathetic how there can’t or won’t communicate with clients. My purchase was due for arrival end of June. Been trying to get an update ever since. No response, no attempt at any customer service. Just radio silence. I will never use them again and advise everyone else to stay away too.

I placed an order on a 1/18 scale Ford Sierra RS500 Cosworth from CMS. The price was very competitive and ultimately lead me to make a purchase. From start to finish, the whole process was easy. With a supef quick delivery, really couldnt ask for more. Cheers, Barry.

Excellent service and quick delivery, delighted will definitely shop again 😊

The service it second to none. The models I purchased are just first class.

Ordered a RC car for my birthday over a month in advance. Item was supposed to be delivered in "5-10 working days".

After 12 days, nothing arrived. Emailed them and they said they had not received the supply from their supplier yet and will dispatch as soon as they got it.

After 20 working days, my birthday had passed, still nothing. Emailed them again and still the same story. Basically they do not have what they are selling, and since they had already taken the money at the point of ordering, they had been sitting on my money for over a month. Poor business practice in my view, better sellers will only charge on dispatch especially for goods they don't actually have yet.

At that point, I told them I want to cancel order and a refund, they still try to offer me store credit instead, wanting to hold on to my cash for even longer. There was no offer of a discount or anything for the disappointment caused so I told them no, I just want my money back. At least the refund process was quick, but it still does not make up for leaving me with nothing for my birthday. The fact that they taken the money means I cannot put in an order with another seller before my birthday and now the item is no longer available.

Muy buena empresa con una selección impresionante

Excellent service and communication from them, great choice and excellent quality, would definitely recommend them

First order perfect, arrived promptly and packaged well. second order not so great ordered two items in January, they don't arrive, i am advised they are on back order. I wait longer and the following month after issues with 1 item i change one item for something else to speed up order. But then the other item is now on back order. This goes on until April when i decide to just cancel. They cancel order but It is now May and still no refund. If service improves I will update my review but at the moment i just cant recommend them.

Update1- I have had a refund of most of my money back just waiting for the rest back now

Great service. Easy website to use. Fast Delivery.

The delivery is great the price are reasonable they are on the ball with the delivery

Great products; good customer service; swift delivery.

Fast delivery, well pacaged in perfect condition, Awesome midnight purple skyline car for my daughters collection.
Thank you car model store.
5stars *****

Great service. Ordered Monday night, my item was dispatched first thing Tuesday morning.
Website was easy to use and hassle free.
My item ( a Maisto Hinda Fireblade) was very reasonably priced, too. I will definitely use Car Model Store again.