Deal went smoothly with delivery according to timeline given. Staff were great with constant updates should there be arising issues. Item was solid, brand new and securely packed. A very trusted Selle... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I’ve ordered multiple times through CMS, still have four to come down the line! Cannot fault anything to do with the company! Well boxed items, delivered on time or when stated. Easily accommodating... もっと見る
企業が回答しました
Great company, had a few issues at the start , but after a few emails , these guys got everything sorted & my products were delivered quickly & safely, will definitely use this company again
企業が回答しました
After a wait due to the release date being put back, ( not CMS fault) the model arrived and was very happy with detail of it. If anything could be improved I would say that a general email to custom... もっと見る
企業が回答しました
企業情報
当該企業による記述
We're the home of model cars. Everything from Minichamps to Kyosho and Solido, across a variety of scales - large availability of 1/18 and 1/43.
連絡先
10 York Rd, SE1 7ND, London, 英国
- 0161 818 7300
- sales@carmodelstore.co.uk
- carmodelstore.co.uk
4.6
優良
272件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 100％に回答しています
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ordered cars Ferrari and Maclaren 1…
ordered cars Ferrari and Maclaren 1 item out of stock informed August delivery came early very pleased as was a birthday present excellent customer service
2026年7月7日
自発的なレビュー
Car Model Store からの回答
It’s great to hear everything arrived in time for the birthday and that you were happy with our service.
Great service
Great service, good communication and speedy delivery, will be back for my next F1 car!
2026年7月1日
自発的なレビュー
Car Model Store からの回答
Glad everything arrived quickly, and we look forward to welcoming you back for your next F1 model.
Bought the Max Verstappen set for a…
Bought the Max Verstappen set for a present, not opened yet but looks really good. fast delivery no problems at all
2026年7月1日
自発的なレビュー
Car Model Store からの回答
Thank you! We’re pleased your order arrived quickly and safely. We hope the Max Verstappen set makes a fantastic present!
Service great and very helpful when…
Service great and very helpful when there was an issue
2026年6月23日
自発的なレビュー
Car Model Store からの回答
Thank you, we’re glad to hear our team were able to help when there was an issue. We appreciate your support.
Purchased 9 F1 models to add to my…
Purchased 9 F1 models to add to my collection , saved a few pounds too as they combine postage. Contacted customer services to ask if they could split order as 3 models were on pre order , they were more than happy to do this and I received my first box of f1 cars well packaged and no damages to report looking forward to receiving last 3 cars 😀 would highly recommend and I will be purchasing again. Thanks
2026年6月16日
自発的なレビュー
Car Model Store からの回答
It means a lot to hear you were happy with our service, packaging, and combined postage. We hope your final three F1 models arrive soon, and we look forward to seeing you again!
Excellent customer service
Excellent customer service from Car Model Store. CMS-30328967
I accidentally used the wrong payment details when placing my order and contacted their team for assistance. They responded very quickly, processed a refund within an hour, and even provided a 10% discount code so I could reorder with the correct details.
The staff were polite, professional, and very helpful throughout. A great experience and I would happily order from them again.
2026年6月23日
自発的なレビュー
Car Model Store からの回答
We’re pleased everything was sorted smoothly and that you had a great experience with us.
Brilliant customer service
Brilliant customer service. Ordered 4 June 2026 arrived 5 June 2026!!! Bought a FI scaled helmet for my daughter’s partner birthday to add to his collection. Delivery was very quick and well packaged. Recommend and would use company again. Thanks ☺️
2026年6月4日
自発的なレビュー
Car Model Store からの回答
We're thrilled to hear you had such a positive experience! Thank you for choosing us for a special birthday gift, and we're delighted the helmet arrived so quickly. We really appreciate the recommendation.
Display cases are great and stackable
Display cases are great and stackable. Service very prompt also
2026年6月4日
自発的なレビュー
Car Model Store からの回答
We're delighted to hear the cases are working well for you and that your order arrived promptly.
Great people great product definitely…
Great people great product definitely recommended
2026年6月3日
自発的なレビュー
Car Model Store からの回答
We're glad you enjoyed both the product and the service. Your support means the world to us.
Fast delivery and excellent item
Fast delivery and excellent item, will use them again no problem
2026年5月5日
自発的なレビュー
Car Model Store からの回答
Thank you so much! Glad you’re happy with your order 😊
Arrived quickly in good order
Arrived quickly in good order, competitively priced will use again no doubt
2026年4月20日
自発的なレビュー
Car Model Store からの回答
Really appreciate the kind words, thank you! Hope to see you again soon.
Amazing service and communication from…
Amazing service and communication from start to finish. Arrived very quickly and packaged well. Will definitely use again and highly recommend to everyone 🙂
2026年4月21日
自発的なレビュー
Car Model Store からの回答
We really appreciate the fantastic feedback, thank you! So happy to hear your order arrived quickly and well packaged. Thanks as well for the recommendation, we can’t wait to see you again soon.
Brilliant Customer Service
Brilliant Customer Service! Had to cancel an order a month after making it. Jeffrey was exceptional, no fuss, sorted immediately!!
2026年4月27日
自発的なレビュー
Car Model Store からの回答
So pleased we could help get everything resolved quickly for you.
Easy to find what I was looking for
Easy to find what I was looking for. Had it in stock. Excellent price. Easy to order. Was kept up to date with order delivery. Delivery came well packaged and fast. Really happy with my purchase and service I received. Will be a returning customer. Thank you
2026年4月10日
自発的なレビュー
Car Model Store からの回答
We’re really glad you found everything easy and that your order arrived quickly and safely. It means a lot to us, and we’d love to see you back again soon!
Unreliable seller
I am really sorry to have to write this, however the dealings I have had with this company have been appalling. I have had 2 models on order for a long time. They informed me that they got delivered next to nothing so I couldn’t have them. The time before when I ordered the Max Verstappen world championship car they forgot all about my order and I had to contact them to ask where it was, only to be told they had sold them all. I asked for a refund in February and they informed me that the money had been repaid to the account with “which I had paid for it” it is April and I still have not had any money paid into my account. I have now sent an email asking them where they sent it. This just goes on and on ……
With regards the reply, it wasn’t the date of release that was the problem, it was taking my order and my money, then contacting me to tell me they sold the models and there wasn’t enough for me, that is what I am upset about
Update Car Model Store
They have been as good as their word and have put a credit of £200 into my bank account. I appreciate them taking the time to sort out my account and refund it. Thank you so much
2026年4月6日
自発的なレビュー
Car Model Store からの回答
Thank you for explaining this, and I’m really sorry to hear about your experience, I completely understand your frustration.
Your refund was requested on 2nd March, and I’ll personally follow this up now to check exactly where things stand and make sure you receive a clear update as soon as possible.
Regarding the S8915, Spark releases stock without confirmed timelines, which can unfortunately lead to situations like this. We do always receive the models, but we appreciate that waiting without a firm date isn’t ideal.
In terms of the pre-order process, we do take payment upfront to reserve stock and secure allocation from our supplier. However, in this case, although we ordered enough units based on demand, the supplier unfortunately delivered fewer than expected. Because of this, we have to allocate stock on a first come, first served basis, which sadly meant we couldn’t fulfil all orders.
I completely appreciate that this is frustrating, especially after placing your order and paying in advance, and I’m sorry for the disappointment caused. While we always do our best to secure sufficient stock, this situation was unfortunately outside of our control.
Thank you again for your patience and understanding. It really does mean a lot to us as a small team.
I Bought the Lando Helmut as a present…
I Bought the Lando Helmut as a present for my partner .He loves it and is going to buy more. They are well made and the attention to detail is very good .excellent
2026年4月5日
自発的なレビュー
Car Model Store からの回答
Appreciate your kind words, it means a lot to a small team like ours 😊 Delighted your partner loved it, and we look forward to your next order!
Second Order
This was my second order with these guys and it was just as good as the first. Very quick and well-packed. Good quality items. No problems at all.
2026年3月30日
自発的なレビュー
Car Model Store からの回答
Thanks for your second order with us, we’re so glad it didn’t disappoint 😊 Appreciate you taking the time to share your feedback!
Wonderful Service.
Yet again, wonderful service.
Just needs more Bburago Ferraris on the store, I know some not released yet, but still a few that have been not up for sale.
Can't wait to get more once new ones release in April.
2026年3月19日
自発的なレビュー
Car Model Store からの回答
We really appreciate your kind words, thank you! We’ll definitely pass your feedback on about the Bburago Ferraris, more to come soon hopefully.
Car Model Store からの回答
Brilliant to hear, thank you for your support and kind feedback!
Car Model Store からの回答
Thank you for the support. We’re glad you enjoyed the promotion and hope the helmet looks great in your collection.
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