Car Racks レビュー 

Paddleboard came in reasonable time, and was a better price than others. Not used it yet but looks in order.

Changed my car so needed roof bars to fit. Halford were totally useless, and searching online was frustrating and difficult to get the right wording to find the right product. The CarRacks website came up in one of my searches. I was sceptical at first because of the obvious name, thought it might be a false site. So pleased I pursued with them, site was easy to use, prices looked too good to be true (another warning). Placed order from a clear picture of both the roof bars and the rails I needed to attach to for clarity of correct product to purchase. Very easy payment. Online confirmation was immediate and delivery was rediculously quick. Would highly recommend company. First class.

Quick delivery great quality car rack and easy to install

No fuss and delivered roof rack quickly.

Excellent service. Many thanks

Ordered roof bars for my car. Very competitively priced and great quality. There was a slight delay with Carrier used for delivery and I received an email to alert me. had. I was unsure if I would get delivery in time for my holiday trip and a quick email to them and a quick response reassured me Would definitely order again…

Easy ordering online and quick delivery. Roof bars fitted simply and secured as expected. Great purchase.

Very disappointed with my experience. I purchased an Aqua Marina Paddle Board and only discovered after shipment that I was expected to pay additional customs charges. This was not clearly communicated during the ordering process or in the shipping information.

What is even more frustrating is the lack of customer support. There is no email address or phone number available to contact the company. The only "Contact Us" option on the website has been showing an error for the past three days, preventing me from sending a message or getting any assistance.

Customers should be clearly informed of any additional charges before purchasing, and there should be a reliable way to contact the company when issues arise. Unfortunately, neither was the case here.

£86 customs charge

I ordered a Thule roof rack from CarRacks.co.uk for £326, believing I was purchasing from a UK-based website.

After placing the order, I received an email advising that the item was being shipped from Ireland and that I might be liable for customs/import charges. I have now been asked to pay £86.21 in additional charges.

The main issue for me is that I wasn’t aware when placing the order that the item was being dispatched from Ireland or that I could be liable for an additional £86.21. If I had known this at the time of purchase, I would not have gone ahead with my order.

Great price, well constructed and quick delivery.

UK website, .co.uk, in £ sterling, London contact at footer of website, ships from Ireland leading to import customs charges. Wasting everyone's time and energy. Shambles, an absolute shitshow of a company.

Great roof bars at a good price.
Delivery not the fastest, but not unreasonable. Fit my car perfectly and have been used regularly for my kayak. Would recommend and eould buy from again without hessitation, as long as you dont need next day delivery.

I don’t always leave reviews but felt the need to after reading a few negative comments. Our experience has been the complete opposite. Bars and feet were delivered within 5 days. The quality of the bars & feet and value both exceptional. The fitting instructions were easy to follow, so much so my young children helped in the process! Our total order value was below the tax limit so this may have helped with the delivery. My top tip would be not to leave ordering to the last minute - give yourselves 2-3weeks in case of any delays at customs.

Roof bars for my car. Excellent quality, very easy fit if you follow the instructions (which are clear to read). Only downside is these particular racks don't have a quick remove option, but I figure that's why they are so steardy. I got the heavier duty ones but I probably didn't need to.
Good delivery time scale, the tracker was hit n miss so was worrying, but delivery was prompt.
Car Racks I would recommend.

Don't order from this company. Unplaced an order stating 2 to 3 days delivery . Hadn't heard anything so emailed them. They said they don't have the item in stock and can't tell me when they will be in stock so gave me a refund. Doesnt help when you need the roof bars for a roof tent for a family holiday. Ordered some Thule ones from somewhere else.

Quick delivery, good reasonably priced and the fact that I put my registration number and it bought up the right roof racks for my car. Easy to fit and yes I’ve put stuff on them and they held strong. Just what I needed. Instructions were clear and easy to follow .

They are not based in the UK .
Do not buy from them , unless you want an unexpected customs charge for your order to be released.
Using a .co.uk website is a total scam and contravenes UK law

Easy enough to order, roof bars fitted ok and decent price, happy days.