Friendly enough staff but the buying experience wasn’t up to the standard expected. Bought a BMW for over £23,000 and was offered £14,000 for my Audi on the website which was clear of finance and wan... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Had an amazing experience this evening at Carsa, we reserved a car online to test drive, from the moment we walked in to the moment we signed on the dotted line, Kaelan and Kay were really helpful and... もっと見る
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I went to look and test drive a couple cars, took a week to consider then came back. Tariq at the Wolverhampton branch was brilliant with my purchase. There was no hard sell in my opinion, even thoug... もっと見る
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I came to view a vehicle and ended up leaving with one. The service provided by both Kealan and Karan was phenomenal, I was able to make my own choice without any interference and nothing was too much... もっと見る
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企業情報
当該企業による記述
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
当該企業による記述
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
連絡先
Armstrong Way, WV13 2QU, Willenhall, England, 英国
- 02046402216
Summer price drops
4.6
優良
102件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Joven singh was very helpful didnt…
Joven singh was very helpful didnt pressure us into a car a treated us well.
2026年8月1日
Carsa - Wolverhampton からの回答
Dear Gurpreet,
Thank you for taking the time to share your experience. We're delighted to hear that Joven Singh was helpful and that you felt well treated and not pressured during your visit. We hope you enjoy your car.
Best Regards,
The Carsa Team
Norris is the best salesman I have…
Norris is the best salesman I have dealt with. He was very professional & knew lots about the car.
2026年7月28日
自発的なレビュー
Carsa - Wolverhampton からの回答
Dear Dave,
Thank you for taking the time to share your experience. We're delighted to hear that Norris provided such professional and knowledgeable service, and we'll be sure to pass on your kind feedback to him.
Best Regards,
The Carsa Team
Another week on and 1 single email that…
Another week on and 1 single email that tells me nothing then radio silence to my immediate response.
I'm sure the AI auto reply on trust pilot will again apologise and tell me this isn't how it is meant to be and they will look into it so they can improve on the future.
I'd much prefer a human to call me and a direct dial number so we can resolve the problem quickly but I'm not holding my breath.
2026年7月31日
自発的なレビュー
Carsa - Wolverhampton からの回答
Dear Mark,
We’re sorry to hear about the ongoing frustration and lack of clear communication you’ve described. This isn’t the standard of service we aim to provide, and we understand how disappointing it is to feel you are not being properly updated. We are reviewing how your enquiry has been handled so far so we can address any issues and improve our communication going forward.
Best Regards,
The Carsa Team
Ellie was outstanding in selling me my…
Ellie was outstanding in selling me my dream car! She sold me the car without being too pushy, and I would recommend the whole team. Thanks again guys
2026年7月9日
自発的なレビュー
Carsa - Wolverhampton からの回答
Dear Honest reviews,
Thank you for taking the time to share your experience. We're delighted to hear Ellie was outstanding and that you found your dream car without feeling under pressure. It's great to know you would recommend the whole team.
Best Regards,
The Carsa Team
Ellie at Wolves was amazing!
2026年7月30日
自発的なレビュー
Carsa - Wolverhampton からの回答
Dear Angie,
Thank you for your review. We're delighted to hear that Ellie at Wolverhampton provided such a positive experience. Your kind feedback is much appreciated.
Best Regards,
The Carsa Team
Amazing place and staff!
Amazing experience buying my first car at carsa Kealan specifically made my experience nice and easy, would defo recommend to anyone thinking of buying a car.
2026年7月28日
自発的なレビュー
Carsa - Wolverhampton からの回答
Dear Kayleigh,
Thank you for taking the time to share your experience and for your recommendation. We're delighted to hear that buying your first car with Carsa was enjoyable and straightforward, and that Kealan helped make everything nice and easy for you.
Best Regards,
The Carsa Team
I would totally recommend Norris he…
I would totally recommend Norris he made the experience seamless and looked after us !!!
2026年7月22日
自発的なレビュー
Carsa - Wolverhampton からの回答
Dear Koolz Alex,
Thank you for taking the time to share your experience. We’re delighted to hear that Norris made everything seamless and that you felt well looked after. Your recommendation is greatly appreciated.
Best Regards,
The Carsa Team
Purchased a car from Carsa
Purchased a car from Carsa, service was amazing, Tareq was amazing, took his time explaining everything and was very lovely.
2026年7月28日
自発的なレビュー
Carsa - Wolverhampton からの回答
Dear Salma,
Thank you for taking the time to share your experience and for your kind words. We're delighted to hear that you received amazing service and that Tareq took the time to explain everything clearly. Your feedback is truly appreciated.
Best Regards,
The Carsa Team
I’ve been in contact with Marius from…
I’ve been in contact with Marius from Wolverhampton, he was great and help me out with all the information I needed. I’d definitely recommend him and this garage to anyone. Thanks for you help
2026年7月29日
自発的なレビュー
Carsa - Wolverhampton からの回答
Dear Sean,
Thank you for taking the time to share your experience. We're delighted to hear that Marius at Wolverhampton was able to provide all the information you needed and that you would recommend him and the branch. We really appreciate your kind words.
Best Regards,
The Carsa Team
Electric car
We booked for a car to be reserved in Gloucester but it wasn’t able to be delivered that’s why I have given 4 stars otherwise when we made the trip to Wolverhampton Tariq was fantastic and found the car straight away. The sales process was seamless and Tariq was friendly and knowledgeable about the Ionic 5. Thanks to Tariq we drove away with the car that day. Thank you 🙏
2026年7月29日
自発的なレビュー
Carsa - Wolverhampton からの回答
Dear Katy,
Thank you for taking the time to share your experience. We're sorry to hear about the issues with delivery to Gloucester, and we appreciate your understanding in making the trip to Wolverhampton instead. We're delighted to hear that Tariq was fantastic, and that the sales process was seamless and helpful. Your feedback is valuable and will be reviewed with the team.
Best Regards,
The Carsa Team
Tariq was fantastic
Tariq was fantastic - guided us through the process and also gave us the space to make the right decision. Thanks a million.
2026年7月29日
自発的なレビュー
Carsa - Wolverhampton からの回答
Dear Elton,
Thank you for taking the time to share your experience. We’re delighted to hear that Tariq was fantastic and supported you while also giving you the space to make the right decision. We appreciate your kind feedback.
Best Regards,
The Carsa Team
Carsa - Wolverhampton からの回答
Dear Hussrat,
Thank you for taking the time to share your feedback. We're delighted to hear that you found the team so helpful and that your experience with us was a positive one.
Best Regards,
The Carsa Team
I had a great experience from start to…
I had a great experience from start to finish. The staff were friendly, professional, and helpful throughout the process. They explained everything clearly, answered all of my questions, and made buying the car straightforward and stress-free. I'm very happy with my purchase and would recommend Carsa to anyone looking for a reliable vehicle and excellent customer service.
2026年7月28日
自発的なレビュー
Carsa - Wolverhampton からの回答
Dear Ohiolei,
Thank you for taking the time to share your experience. We're delighted to hear that you found our team friendly, professional, and helpful, and that the process felt straightforward and stress-free. We're pleased you're happy with your purchase and truly appreciate your recommendation.
Best Regards,
The Carsa Team
Carsa - Wolverhampton からの回答
Dear Kacey,
Thank you for taking the time to share your experience. We're delighted to hear you had a great experience and that Norris was such a help. Your positive feedback is much appreciated.
Best Regards,
The Carsa Team
Marius Wolverhampton was very helpful…
Marius Wolverhampton was very helpful and made the process as simple as possible
2026年7月29日
自発的なレビュー
Carsa - Wolverhampton からの回答
Dear Daniel,
Thank you for taking the time to share your experience. We're delighted to hear that Marius at Wolverhampton was very helpful and made the process straightforward for you. Your positive feedback is much appreciated.
Best Regards,
The Carsa Team
Absolutely disgusted in the online…
Absolutely disgusted in the online quote after telling the truth to travel 1hr and have £2200+ knocked off the quote to be told it will go to auction. Staff were nice
2026年7月28日
自発的なレビュー
Carsa - Wolverhampton からの回答
Dear Debra,
We appreciate you taking the time to share your experience and are sorry to hear how disappointed you were with the change in the valuation after travelling to see us. This is not the experience we aim to provide, and we understand how frustrating it must have been to receive a significantly lower offer than expected and to be told the car would go to auction. We’re glad to hear you found our staff pleasant, and we’ll be reviewing our valuation and communication processes to help avoid similar situations in future.
Best Regards,
The Carsa Team
Greg at Wolverhampton was very helpful…
Greg at Wolverhampton was very helpful and also Elle who did some of the paper processing work.
Facilities at the site were good, with access to drinks and toilet facilities
2026年7月26日
Carsa - Wolverhampton からの回答
Dear Di Di,
Thank you for taking the time to share your experience. We're pleased to hear that Greg and Elle were helpful and that you found the facilities at our Wolverhampton site to be good and convenient.
Best Regards,
The Carsa Team
Marius from Wolverhampton
Marius from Wolverhampton, amazing customer service, highly recommended as a sales person, 100% would go through him again for a car, very helpful, friendly, and helps with all your needs and wants in a car
2026年7月28日
自発的なレビュー
Carsa - Wolverhampton からの回答
Dear Johann,
Thank you for taking the time to share your experience. We're delighted to hear that Marius in Wolverhampton provided such helpful and friendly service and that you would happily return to him for a future car. Your recommendation is greatly appreciated.
Best Regards,
The Carsa Team
Marius.
Marius was our salesperson, very good to do business with, was no pressure from him, helped us with every question, made it a smooth and easy process to purchase a car, would happily recommend !
2026年7月28日
自発的なレビュー
Carsa - Wolverhampton からの回答
Dear Andy,
Thank you for taking the time to share your experience. We're delighted to hear that Marius made the process smooth and pressure-free, and that he was able to answer all your questions. We really appreciate your recommendation.
Best Regards,
The Carsa Team
Excellent customer service by Byron and…
Excellent customer service by Byron and Karan. Super helpful and spent time with me to answer all the questions I had.
Thanks so much guys!
2026年7月28日
Carsa - Wolverhampton からの回答
Dear Vicky,
Thank you for taking the time to share your experience. We're delighted to hear that Byron and Karan provided excellent customer service and were able to answer all your questions. Your kind feedback is greatly appreciated.
Best Regards,
The Carsa Team
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