Carticenyc レビュー 

563
TrustScore 5段階評価の3

2.8

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I order a watch and bracelet combo and I received an empty box and the black Cartier package taped at the bottom with white tape and the top of the package sticky sealed and the only response is they... もっと見る

企業が回答しました

5つ星のうち1の評価

Also scammed. 2 week expedited shipping, broken watch, both non functional and broken face. No free items (necklace bracelet) included… run around from customer service since opening package tonight .... もっと見る

企業が回答しました

5つ星のうち2の評価

Bro so it looks nice and all but I’ve wore both the 14 mm chain and the bracelet like 4 times and they are already fading on the bracelet I see a copper color creeping out On the chain it’s all flak... もっと見る

企業が回答しました

5つ星のうち5の評価

I purchased a cuban link from Cartice that exceeded my expectations. Shipping only took 9 days and I was so happy I placed a second order for another cuban but they ended up sending the wrong chain. I... もっと見る

企業が回答しました

企業情報

当該企業による記述

At CarticeNYC, we specialize in delivering luxury-inspired jewelry and accessories that blend style and affordability. Based in the heart of New York City, our brand is committed to offering premium-quality products at prices that make luxury accessible to everyone. From iced-out watches to statement chains and bracelets, our pieces are crafted to make you stand out and shine in any setting. We take pride in our attention to detail, using skilled craftsmanship and high-quality materials to create jewelry that not only looks stunning but lasts. Our goal is to empower individuals to look and feel their best without breaking the bank. That’s why we cut out the middlemen, streamline our operations, and pass those savings directly to our customers. At CarticeNYC, customer satisfaction is our top priority. We offer worldwide shipping, easy payment options, and dedicated support to ensure every customer has an exceptional experience. Whether you’re shopping for yourself or looking for the perfect gift, we’ve got you covered with a range of timeless designs and limited-edition collections. Join the CarticeNYC community today and elevate your style with confidence. Luxury doesn’t have to come with a hefty price tag—it just needs the right touch.


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2.8

まあまあ

TrustScore 5段階評価の3

563件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 88%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.8

すべてのレビュー

(563)

過去12か月のレビュー数: 230

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Cheap merchandise and they continue to…

Cheap merchandise and they continue to try to charge my credit card for random charges every week or so- I made 1 purchase months ago and have had multiple instances of fraudulent charges being charges to my card. Most recently last night!! Unable to contact a person so can’t resolve with company. Have notified cc company.

2025年11月17日
自発的なレビュー
Carticenyc ロゴ

Carticenyc からの回答

Jenny, we are very sorry to hear what you’ve been dealing with. That sounds incredibly stressful and we understand how upsetting that must be. We want to clarify that we do not authorize random or repeated charges to any customer’s card. Please email us at info@carticenyc.com so we can investigate this matter immediately, verify the details, and assist you with any necessary steps to secure your account. Your trust matters to us and we want to resolve this with you as soon as possible 🙏

5つ星のうち1の評価

Couldn't reship my order properly.

2025年11月16日
自発的なレビュー
Carticenyc ロゴ

Carticenyc からの回答

We’re really sorry to hear about this, Muhammed. You should never have to deal with that kind of inconvenience, and we take full responsibility for the frustration it caused. Please reach out to our support team at info@carticenyc.com so we can reship your order correctly and ensure it is handled with priority. We’ll take care of this for you ❤️

5つ星のうち1の評価

Sent wrong item and it was damaged

Sent wrong item and it was damaged

2025年10月6日
自発的なレビュー
Carticenyc ロゴ

Carticenyc からの回答

Ray, we deeply apologize for this experience. You trusted us with your order, and receiving the wrong item, especially one that arrived damaged, is absolutely not acceptable on our end. Please email us at info@carticenyc.com, and we’ll get a replacement sent out right away. We want to make this right for you 🙏

5つ星のうち3の評価

My watch bezel was not all the way iced…

My watch bezel was not all the way iced out certain links had no ice in it making the watch look more fake than real

2025年10月22日
自発的なレビュー
Carticenyc ロゴ

Carticenyc からの回答

Julius, I’m really sorry you received a watch that wasn’t fully iced the way it should be. You trusted us with your purchase, and you deserve a piece that looks clean and consistent all around. Please reach out to us at info@carticenyc.com so we can replace it for you and make sure you get a properly iced watch. We’ll take care of you 💛

5つ星のうち1の評価

The games cartice plays

My order arrived October 9,2025 without the custom pendant cartice told me on November 9,2025 there replacement policy only covers 30 days today is the 30th day but to beat that the pendant did not arrive with the order it arrived 17 days later meaning the replacement policy still applies but they won't budge on fixing or replacing the pendant next option report this fraud to my credit card company update soon

2025年11月9日
自発的なレビュー
Carticenyc ロゴ

Carticenyc からの回答

Hi Charles, we’re really sorry for the frustration this has caused 💎 We completely understand how disappointing it is to receive part of your order late and then feel caught up in the replacement window. That’s on us, and we want to make it right.

Please reach out directly to our support team at info@carticenyc.com with your order details. We’ll make sure you get the pendant replaced or an appropriate solution even though the standard policy window has passed. Your satisfaction is important, and we appreciate your patience while we fix this.

5つ星のうち1の評価

Company is Scamming me for money with monthly charges

I messaged customer support to cancel the monthly charges that I never signed up for but they just keep saying I am a part of VIP membership. I never signed up for that. I did a one time purchase. Now I’m being charged a second month in a row. $39.99 first month now $49.99. Scam

2025年11月4日
自発的なレビュー
Carticenyc ロゴ

Carticenyc からの回答

Hey Thomas, really sorry for the trouble. That’s not the experience we want for anyone. Please email our support team at info@carticenyc.com so we can review your order and resolve the issue with the charges promptly. We’ll make it right.

5つ星のうち1の評価

Ordered two pieces of jewelry

Ordered two pieces of jewelry. What was sent was too small. They wouldn’t give me a refund. And had to argue to get 20% back of which they did. Now I see they are trying to charge my credit card fo more money 1 month later. So I had to cancel my card and notify my bank to investsge and dispute the fraudulent charge. Never again. I rather go into a store and see and handle what I’m purchasing. The jewelry was very cheap also. Sad this was for my 20th wedding anniversary.

2025年10月15日
自発的なレビュー
Carticenyc ロゴ

Carticenyc からの回答

Hey O, we’re really sorry this happened, that’s not the experience we want for you. We appreciate you bringing this to our attention. Our billing team will look into the extra charge right away and make sure it’s fully resolved. Please reach out to us directly at info@carticenyc.com so we can verify your order and make this right. We’ll take care of you.

5つ星のうち1の評価

DO NOT ORDER !!!

DO NOT ORDER !!!! I ordered the Watch with the free necklace and bracelet and and some how 2 mystery boxes , when I got the order finally it was just a watch , a fake gold chain and a rope bracelet,I'm guessing those were the mystery boxes . I emailed them with a screenshot of the watch and free items picture I ordered, well they said it wasn't part of the promotional package and I don't get the free items , I emailed again some thing , they said they are not gonna uphold what I ordered and were sorry about the mixup , what mixup I wanted what I ordered, they charged me $60 for 2 pieces of junk jewelry they called a mystery box , the watch is not what they offer as well , I DID NOT sign up for VIP so I better not get charged , so it looks like I got ripped off like the other people did , Cartice NYC you should be ashamed of what you are doing to hard working people like myself but I'm sure your not , I'm going to dispute these charges with my bank right after I write this , I got a lot more to say about this but we will see what happens ,

2025年11月1日
自発的なレビュー
Carticenyc ロゴ

Carticenyc からの回答

Hey Shane, that sounds really frustrating and we’re truly sorry for the confusion with your order. We never want any customer to feel misled. Please send us your order number and a screenshot of what you received to info@carticenyc.com, our team will review this and make sure you get what you paid for or a fair resolution. We appreciate you giving us a chance to fix it.

5つ星のうち1の評価

avoid like the plague

I don’t even know where to start. This is the worst experience I’ve ever had with an online store. The level of incompetence, lack of communication, and overall carelessness is unbelievable. It’s honestly insulting how little they seem to care about their customers, reading all these other reviews. You take people’s money and then vanish — no accountability, no respect. Save yourself the headache — don’t even think about buying from this place. They don’t deserve a single star. Would give negative stars if I could

2025年6月16日
自発的なレビュー
Carticenyc ロゴ

Carticenyc からの回答

Hey Eddie, we’re sorry to hear about your experience, that’s not how we want any customer to feel. We appreciate your feedback and take it seriously. Please email info@carticenyc.com with your order details so we can investigate the issue and rectify the problem. Thank you for giving us a chance to improve.

5つ星のうち1の評価

WARNING!!!

My name is Honore and I bought a watch on September 29 from this company named CARTICE NYC. I received a different watch (Something similar with toy watch) and I was fighting with them for a month to get a refund. After I returned this toy watch, I finally got my money back, but they charged my credit card again - monthly membership fee of $49.99 ( membership I never ask for).After this episode I had to call the bank and to cancel my credit card. CONCLUSION - You don't get what you pay for. You order something and they send you something else and if you dare to challenge them you have to fight forever to get the money back.

2025年9月29日
自発的なレビュー
Carticenyc ロゴ

Carticenyc からの回答

Hey Honore, we’re really sorry about the trouble you went through, especially with the wrong item and the unexpected charge. That’s definitely not how things should go. Don't hesitate to get in touch with us at info@carticenyc.com with your order number so we can confirm that your membership has been canceled and ensure no future charges occur. We’ll also review how this happened to prevent it in the future.

5つ星のうち1の評価

SCAM SCAM SCAM

they use Scam tactics like sending your order to a wrong adress so it could be lost in the mail system just to be sent back. They also use false advertisements for example like social media and commercials adds. If you watch them videos, you will see the watches had a logo on it with AP or rolex label but once you see it on their website there watches are blank with no label like they buy it from TEMU and resell it for more. Talk about TEMU, I searched on TEMU and seen every watch there selling. Go check them out on TEMU, there like less than $15-$20. They cant even refund my money back thats crazy. I ordered the Versace Skeleton Iced Out Watch for $199 plus tax. They dont even have a customer service number but just the email. If that dont sound like scam then I dont know what else to tell yall. Im never going to order from them EVER. Ill rebuy the watch I ordered from them thru TEMU as soon as I can be able to get my refund back. If yall reading this my order #988156655123 and my USPS tracking #9261290278833926183641.

#HASHTAG - Seriously Yall check on TEMU. TEMU has every watch they selling for like $15-$20. I believe they buy there watches in bulk from TEMU and resell to us consumers for MORE. There A BIG SCAM!

2025年10月28日
自発的なレビュー
Carticenyc ロゴ

Carticenyc からの回答

Hey Daniel, we completely understand your frustration and we’re sorry you feel this way. We take claims like this seriously and want to help clear things up. Please reach out to info@carticenyc.com with your order number so our support lead can review your case directly and assist with your refund. We appreciate you giving us the chance to resolve this the right way.

5つ星のうち1の評価

Waste of money

Over charged me for a mystery gift bix it said $19 then they took $50 out of my account. And the jewelry turning brown after only two weeks starting to rust in the back.

2025年10月8日
自発的なレビュー
Carticenyc ロゴ

Carticenyc からの回答

Hey John, we’re really sorry about the overcharge and the quality issue you experienced. That’s not the standard we aim for. Please send us your order details at info@carticenyc.com so we can look into the charge and arrange an exchange or credit. Thank you for letting us know, your feedback helps us do better.

5つ星のうち5の評価

As Stated with Good Customer Service

The products are good and as stated on their site. The bling and luster are there and haven't faded in the year I've had them. I get compliments constantly because the watch and chains look great. I had an issue with a watch band not claspping properly; and, after sending a video of the issue within the 30 day guarantee window, they replaced it.

2025年10月28日
自発的なレビュー
5つ星のうち3の評価

Six months with this chain and no…

Six months with this chain and no tarnishing. I’ve worn it through rain, sweat, and travel. Clasp still locks tight and shine hasn’t faded.

2025年10月22日
自発的なレビュー
Carticenyc ロゴ

Carticenyc からの回答

That’s what we love to hear, Edwin 🙌. Appreciate you rocking it for months and still shining! Thanks for trusting Cartice and for sharing your experience.

5つ星のうち2の評価

Eh…..proceed with caution…

Now I will say this. The chain and the bracelet were hard. I actually like that but the watch is kinda cheesy. On top of that what I didn’t like was the whole “mystery box” thing. They kinda suck you into getting them and it was mad expensive. The quality of it is not good and all they sent me was 3 small bracelets, a little necklace, and a gift card in which I will not be using then they also tried to charge me $39.99 a month for some VIP thing I didn’t even sign up for so I sent them a lot of emails, the first email they completely ignored my question, then I had to harass them to take it off then they were trying to offer it to me for $19.99 instead and after going off they finally got rid of it, on top of that, I never wanted the mystery box thing and they couldn’t even give me a refund of my money which pissed me off a lot! The ONLY reason why I gave it a 2 star rating was because I like the chain and the main bracelet I got, but I do feel like the chain was a little too big….overall, I would say if you do order from them just go for the main chain and bracelet they offer. Do NOT click on any extra buttons and if you do they will automatically charge you and you will never get your money back….

2025年10月18日
自発的なレビュー
Carticenyc ロゴ

Carticenyc からの回答

Hey Michael, really appreciate you taking the time to break this down, totally understand why you’re frustrated. That’s not the kind of experience we want for anyone. We’re glad you liked the main chain and bracelet, but the VIP and mystery box issue shouldn’t have gone down like that. Please reach out again at info@carticenyc.com with your order details so we can review what happened and make things right. Thanks for giving us a shot and sharing honest feedback 🙏

5つ星のうち1の評価

I just received my order just to check…

I just received my order just to check the quality of the items. The necklace and bracelet are very fake don't even register with diamond tester and they feel like plastic. The watch and earrings some diamonds register not many though watch quality well junk lol.

2025年10月25日
自発的なレビュー
Carticenyc ロゴ

Carticenyc からの回答

Hey Dwayne, appreciate you giving us a try and sharing honest feedback. Sorry to hear the quality didn’t meet your expectations; that’s not the experience we want for you. Please message us at info@carticenyc.com so we can review your order and make things right. We’ll take care of you.

5つ星のうち1の評価

Thief’s!

Thief’s!! they don’t honor there deal and they charge cards even when ur not ordering I ordered twice and got ripped off both times

2025年10月25日
自発的なレビュー
Carticenyc ロゴ

Carticenyc からの回答

Hey Richard we’re really sorry to hear that happened to you 🙏 That’s definitely not how we do business We want to fix this for you right away Please reach out to our support team at info@carticenyc.com so we can review your orders and make sure you’re taken care of.

5つ星のうち5の評価

They are amazing

The product was amazing once opened. I love the watch and necklace and bracelet amazing. Love this product I was pleased by it!!!! 1000 stars

2025年10月14日
自発的なレビュー

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