Cannot praise Cavendish Online enough. Our adviser Nick Boyles was totally professional throughout quite a complicated process. He was always very friendly and patient with our queries and always made... ãã£ãšèŠã
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I used Cavendish Online to set up my life insurance and critical illness cover 2 years ago on recommendation from mse. I was offered a review and due to changed circumstances took them up on it. The h... ãã£ãšèŠã
Jake V was well mannered and offered all the guidance relevant to help me choose the best policy for me. Appropriate sense of humour and was patient when I had to gather details to help get through t... ãã£ãšèŠã
I had no idea how to go about obtaining insurance for a gift inter vivos. Harry skillfully guided me through the process which included a detailed health questionnaire. The premium is affordable and I... ãã£ãšèŠã
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About Cavendish Online
At Cavendish Online, we make life insurance, critical illness cover, and income protection simple, affordable, and stress-free. We know that thinking about the future can feel a bit daunting, so our friendly team is here to help you protect the people and things you care about â without the jargon or hidden costs.
Since we began in 2000, thousands of families across the UK have chosen Cavendish Online because we explain options clearly and help people find the right cover for their life and budget. You can get everything done quickly online, or book a relaxed chat with one of our advisers â whatever suits you best.
Why customers like us
- Clear, easy-to-understand guidance â no confusing insurance speak.
- Flexible options: manage online or talk to a friendly adviser.
- Competitive prices and straightforward policies.
In 2022, we joined Lloyds Banking Group, giving us extra strength and resources while keeping our independent, customer-first approach. Weâre fully authorised and regulated by the FCA â so you can be confident youâre in safe hands.
Ultimately, protection is about peace of mind. With Cavendish Online, youâll get honest advice and practical support so you can make the right decisions for your family â and get back to enjoying today.
Need help? Our team is ready to chat â friendly, no-pressure advice whenever you need it.
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234 High Street, EX4 3NL, Exeter, è±åœ
- 03456442544
- info@cavendishonline.co.uk
- cavendishonline.co.uk
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I spoke to one of the guys in the teamâŠ
I spoke to one of the guys in this company,he was upgrading my Insurance. He spoke very quickly. I asked him to slow down, so that I can process the information. He was very rude and very common. He ended up slamming the phone down on me, and not sending me the details for my Policy. I could not believe how rude they are. Thatâs unprofessional hanging up on a customerâs . I can see it in your reviews. Youâve done it many of times. Your staff need to be trained attitudes need to change and the guy who put the phone down on me needs to use the softly softly approach.
Update :
You have my details on your system you work along side with Scotish Widows. Iâve been a customer for over 15 years-
Regards
Elizabeth Tebbs

Cavendish Online ããã®åç
Explanation was clear and good
Customer care
Clear Advice and Excellent Customer Service
Yvonne provided excellent service throughout the process of discussing my life insurance options. She was patient, knowledgeable, and took the time to explain everything clearly, making it easy for me to understand the different types of cover available.
I particularly appreciated that she never rushed me, gave me time to consider my options, and followed up exactly when agreed. Her professionalism and helpful approach made the whole experience much easier. Thank you so much, Yvonne.
Nick Boyles was very helpful andâŠ
Nick Boyles was very helpful and patient in finding me the exact cover I required at an affordable price.
Nick was extremely professional
Nick was extremely professional, informative, and made whole process really easy. Would highly recommend.
Change is good
The ease of getting through on the telephone to discuss my needs with someone who knew what I wanted , and how to help me.
Whilst the call lasted just under 50 minutes, everything was explained in language that was easy to understand.
Clarity was given with regard to my options and how to proceed.
The adviser I spoke to, Sam, was very professional, polite and thorough.
Excellent service, very knowledgeable
Excellent service and very well informed staff. They offered multiple options all tailored to my needs the process was a breeze. I highly recommend Cavendish
Great customer services absolutely
Great customer service, everything was well explained step by step...patient throughout the process, I would definitely recommend their services...thumbs up to Jake Vergette
Great service
Danielle, my Cavendish online advisor was friendly, knowledgeable and always ready to answer all of my questions. She has made the whole process of changing my policies from one type to completely different one very smooth. I would recommend Cavendish online if you are looking for any life, critical & terminal illness cover.
Ethan was very informed answered allâŠ
Ethan was very informed answered all our questions in a constructive manner. For us talking to someone you don't really know on the phone can be awkward, but by the end of our appointment it felt liked we'd known him for years. Thank you E.
Hah positive experience with cavendish
Hah positive experience with cavendish. The sales man Iane was very polite and non judgemental. He made sure that I fully understood everything thing about the policy. He was so patient with me, he go over the questions that I asked.
Great experience using Cavendish
Great experience using Cavendish. Dan was really great in helping us navigate through insurance options and made everything clear and easy to understand. Would definitely use them again.
Cannot praise Cavendish Online enough
Cannot praise Cavendish Online enough. Our adviser Nick Boyles was totally professional throughout quite a complicated process. He was always very friendly and patient with our queries and always made sure we understood the details. All this but absolutely no pressure to complete a purchase unless and when we felt it was right for us. Will definitely use again if the need arises. Many thanks Nick.
Friendly service, highly recommend.
Jake V was well mannered and offered all the guidance relevant to help me choose the best policy for me. Appropriate sense of humour and was patient when I had to gather details to help get through to the next steps.
The final policy selection was mine and all valid offers had been explained in detail so I could make an informed choice. Highly recommend especially if you get through to Jake V although I am sure all representatives are just as good.
Excellent service, would recommend
I was assisted by Harry for a recent insurance policy. Service was excellent, Harry called when he said he would and was extremely thorough, pricing was competitive. Would recommend.
Cavendish is the way forward...!
My customer service advisor Harry Graham was very friendly , informative, and helpful during the application process.
He advised me on the best policy for my life insurance and discussed alternative options also for cost analysis.
Nothing appeared too much trouble for him and felt very comfortable and confident in proceeding and going forward with my chosen policy ..
Would very much recommend Cavendish solely for the smooth and informative process I received and the excellent customer service!
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