What an brilliant company to deal with. Had a few setup issues that I couldn't sort on my own and had to contact them directly. Dealt with Lamont who was able to sort my issues within minutes. Lamont... ãã£ãšèŠã
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Had some cctv add-ons in a messy network recently where i initially called for advice with Daniel, he didnât just explained all in detail sharing his knowledge, the next time i attended site and calle... ãã£ãšèŠã
Lamont was very helpful and knowledgable and resolved my camera issue in minutes. Together with the info provided by the sales team this firm provide an excellent service all round
Adam Jarrett, and his team, were amazing, he and this company is hugely helpful, super quick response time, highly knowledgable and solve problems quickly and smoothly. Honestly a rare find for a comp... ãã£ãšèŠã
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We are CCTVdirect, we started our journey back in 2007 and have since become one of Europeâs leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. Weâre at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured youâre in safe hands with CCTVdirect. Weâre Yorkshire born and bred and proud of it, so if youâre in the area, pop in for a proper Yorkshire brew and weâll show you exactly why weâre the right supplier for you.
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Unit 3 Scala Court, LS10 1JD, Leeds, è±åœ
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
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Excellent Service
As always, excellent service from the technical team. Always polite, friendly and helpful. A big thank you to Daniel on this occasion who solved the issue.
Give that man a pay rise!
Daniel always has the answer for any of my problems and doubts, the man is a walking encyclopaedia for their UNV systems!
Swift response from my call back iâŠ
Swift response from my call back i logged. Dan sorted my problem swiftly and imparted some little gems along the way.
Thank you
Fantastic support
Initial support from Dan and followed up from Lamont helped our client with their issues. Always A1 first class support from CCTV direct
So helpful and professional
So helpful and professional. Absolutely the best service ever. I wish all companies would be more like them. Life would be so much easier. Thank you.
Excellent support from Daniel
Excellent support from Daniel. He managed to resolve a tricky issue where I was not able to see the alarm notifications on my phone and went the extra mile in doing so.
Again great technical support
Again great technical support from Daniel.
Shame Uniview are experiencing issues of access remote DVR's in both Edge & Chrome which results in some 'tweaking' of settings to get access. Hopefully this gets resolved PDQ.
I have only been using the company forâŠ
I have only been using the company for a short while, Transitioning from another supplier over , But instantly I have found all the staff , great to deal with , from Sales to Dispatch and of course Tech support, Lamont especially has been a massive help , with some of the finer details on the great product Range that they stock, I am confident that My company will have a great partnership, with CCTV direct, and I look forward in making the Trip from Ireland over to meet the Team in Person.
technical Help!!!!
I would like to thank Lamont @cctv direct for his technical help on a recent project this week. between telephone conversations and WhatsApp conversations he sorted the issue within minutes.
thanks again Lamont.
Ben @ Alben electrical services Ltd
Fantastic Service by Knowledgeable People
Lamont was incredibly helpful; he got my dvr fixed and back in record time. I know no technical information at all, and he was tremendously patient and knowledgeable. Huge thanks to him.
offline
I had trouble getting my cameras on a new phone .
Spoke to Lamont who not only got them up and running again but also managed to re focus 2 cameras that had drifted slightly out of focus
Brilliant service
Super Tech support as usual
Super Tech support as usual. Lamont was patient and managed to sort out all issues. Highly recommended. 5*
Had to use customer services again
Had to use customer services again for a new job and as usual Lamont was at his best again, I cant fault you guys for sales and support.
I recently spoke with Lamont and theâŠ
I recently spoke with Lamont and the support was outstanding. He was knowledgeable, patient, and incredibly helpful throughout the whole process. Lamont went above and beyond to make sure everything was resolved quickly and clearly. Excellent service
Excellent Service
Been using CCTV Direct for a few years now, Iâve always had excellent service. Spoke to Lamont this morning with a query and he got back to me within a few minutes. Great company, great staff, from the sales team to the tech guys !
Lamont was a star as always
Lamont was a star as always.
Sorted out issues with NVR in second
Top service
Fantastic company
CCTV Direct Leeds, Fantastic company to deal with. Called me back as promised within 5 min. Listened to my problem and resolved straight away.
Excellent Service, Helpful and Professional
I had a technical issue when installing a new hard drive to an NVR. The passwords on the cameras somehow reset and then differed from the NVR password so only half of them were working. I called CCTV Direct Tech Support who logged in to the NVR remotely and remedied the issue in minutes. Both I and my customer were over the moon with the help and support provided in such a timely fashion.
Michael Downes
Just like to say a big thankyou to AdamâŠ
Just like to say a big thankyou to Adam Mont and Dan
for helping me sort a password issue, thanks Guys
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