What an brilliant company to deal with. Had a few setup issues that I couldn't sort on my own and had to contact them directly. Dealt with Lamont who was able to sort my issues within minutes. Lamont... ãã£ãšèŠã
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Had some cctv add-ons in a messy network recently where i initially called for advice with Daniel, he didnât just explained all in detail sharing his knowledge, the next time i attended site and calle... ãã£ãšèŠã
Lamont was very helpful and knowledgable and resolved my camera issue in minutes. Together with the info provided by the sales team this firm provide an excellent service all round
Adam Jarrett, and his team, were amazing, he and this company is hugely helpful, super quick response time, highly knowledgable and solve problems quickly and smoothly. Honestly a rare find for a comp... ãã£ãšèŠã
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We are CCTVdirect, we started our journey back in 2007 and have since become one of Europeâs leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. Weâre at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured youâre in safe hands with CCTVdirect. Weâre Yorkshire born and bred and proud of it, so if youâre in the area, pop in for a proper Yorkshire brew and weâll show you exactly why weâre the right supplier for you.
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Unit 3 Scala Court, LS10 1JD, Leeds, è±åœ
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
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Top technical support
Top technical support . Fast and very helpful. Proper technical knowledge.
Lamont used his magic touch like a tech wizard.
Excellent technical support as always
Excellent technical support as always, quick to achieve a resolution, really happy with CCTV Direct and their support team
Great service yet again.
Great service yet again.
Many thanks Lamont for your help!
ex support team
Lamont Marshall one of CCTV Direct technical support staff, was excellent in restoring my CCTV system via remote access. He was professional, knowledgeable, and extremely efficient, quickly diagnosing the issue and getting everything back up and running. His clear communication and calm approach made the whole process easy and stress-free. I would highly recommend Lamont and the CCTV Direct team to anyone needing reliable technical assistance.
Another great experience today
Another great experience today - Lamont as normal
got it all sorted - thanks speak soon
Order received next day
Order received next day. Had to call Tech
helpline to set system up.
Daniel Lee was fantastic very pleasant and professional. Great customer service and support. Recommend this company anytime.
I couldnt get my head around aâŠ
I couldnt get my head around a particular issue with the way a system was set up at a customers house.
Well i know a guy who could, Spoke to Lamont based in Leeds, not the first time ive spoken to Lamont, He was able to remote connect with the system and sort it out in no time at all.
This guy is like an Oricle, no idea how he does it, but im glad he does.
Thumbs up.
The best CCTV company in the world
The best CCTV company in the world. Lamont in technical is always very helpful and knowledgeable.
Brilliant. Diolch
Lamont in technical is always veryâŠ
Lamont in technical is always very helpful and knowledgeable
Lamont Marshall was very helpful withâŠ
Lamont Marshall was very helpful with my problem :-)
Daniel Lee was brilliant
Daniel Lee was brilliant, really helpful and friendly. Very happy to help. Also lovely to talk to
Bought an Ajax alarm system - Good experience.
Purchased an Ajax alarm system along with extras from CCTV Direct recently, the web site is easy to navigate plus there are links in the products to the specifications and other details. Prices are very competitive and delivery was made by DPD in less than 24 hours which was pretty quick. They also have a technical helpline that I did use which for me is a bonus, not least considering their pricing is so good - check out the coupon sites though as they seem to have discount vouchers available quite frequently. Yes I do recommend them, they're both fair and friendly.
Replaced router then lost networkâŠ
Replaced router then lost network cameras
A big thank you to Lamont at CCTV Direct Leeds for logging on remotely to site and reconfiguring the IP addresses of the lost cameras
Yet again superb service from Lamont and the CCTV Direct team
INCREDIBLE AFTERCARE SERVICE
INCREDIBLE AFTERCARE SERVICE
Daniel was knowledgable, professional and so helpful - he logged into a problematic camera that was locked out on the wrong password; he changed the password and ensured all was operating correctly.
All done in a matter of minutes and with a cheery disposition.
Fabulous aftercare service for their high quality products.
100% recommended
As technology moves on at speed itâsâŠ
As technology moves on at speed itâs such a comfort when the person on the other end of the phone can give technical support, Lamont at cctv direct went over and above to assist me in getting my camera system working and back on track, as their technical support team is excellent I will always purchase equipment from them.
Door bell firmware
had issues with old firmware... all sorted. Nice work
Lamont always is always confident andâŠ
Lamont always is always confident and usully succeeds sorting a query
Thanks
Derek Windle
Canât believe they provided all theâŠ
Canât believe they provided all the support they did free for free, very quick to respond and helped finish technical side of the camera installation. Thanks Daniel.
Lamont and CCTV Direct once againâŠ
Lamont and CCTV Direct once again helped us with a technical problem with one of our NVRs. As always, he was very pleasant to talk to and got the job done quickly and professionally. Great service every time.
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