Cecere's Music レビュー 

157
•
TrustScore 5段階評価の2.5

2.5

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

I ordered a peavey guitar amp 12 months ago and it was out of stock and it was a battle to get a refund, but recently I dealt with Pete who told me the last manager isn't there anymore and he was te... もっと見る

5つ星のうち1の評価

Sent us a cade we couldn't use and would only refund if we paid the return postage AND reimbursed them for the postage out. The guy was really offensive and asked if I was sure I had the right instrum... もっと見る

5つ星のうち1の評価

We purchased a Tombone online in March. Still NO trombone. Everytime we contact the response is pretty much the same response, the only difference is the delivery date, first July, then November and t... もっと見る

5つ星のうち1の評価

Almost a fortnight since I placed the order and it’s still sitting pending in ZipPay. The only communication I’ve received is this “rate your service” email. And, amazingly an email asking me to rate... もっと見る

企業情報

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 008133417

  1. 楽器店
  2. ・
  3. 音楽学校
  4. 楽器レンタル サービス
  5. 楽器修理専門店

当該企業による記述

For 50+ years Cecere's Music has been servicing the music industry. Bringing high-quality instruments to Australia with the lowest prices and high-end service. Our Mission is to source and supply Australia with the best instrument on the market and we have been doing just that since the '70s! No matter what instrument you play, Cecere's Music has the right instrument for you. We have meticulously sourced the best instruments and music gear from around the globe, some from Japan, some from Spain, Italy, even from Australia. This is what makes us stand out from the rest. Focusing on quality is our number one goal. When shopping with us you'll find the lowest prices, free shipping and the best service in the industry. Whether you're a beginner, buying for someone else or a high-end professional we can help you with anything you might need. We know music gear inside and out, that's why Cecere's is the first choice, without a doubt.


連絡先

2.5

期待以下

TrustScore 5段階評価の2.5

157件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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2.5

すべてのレビュー

(157)

過去12か月のレビュー数: 1件

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5つ星のうち5の評価

I very rarely give 5 stars...

I very rarely give 5 stars, but at the time of visiting Cecere’s Music they were in the middle of moving locations. And whilst they probably would have preferred to spend time on organising the shop, they spent some of that time looking for the instruments I enquired about... they could have easily asked me to come back in a few days when they were finished with sorting the new location.
And after all that it ended up being a good value purchase for me too, thanks Cecere’s Music!

2021年3月21日
5つ星のうち1の評価

How not to provide customer service

I ordered and paid for a loudspeaker on the website. It gave the impression that it was in stock. A week later I had still not received an email to confirm that my order had been received or the item had been shipped. After I sent an email asking where it was up to a text message was sent to say it was not in stock and would not be until at least March. I have not even had an email reply. During that week I had a speaker box made specifically for that model. If I had been told straight away it was not in stock I would have stopped that. This is totally unprofessional.

2020年12月16日
Cecere's Music ロゴ

Cecere's Music からの回答

Hi Mark,

Thanks for the feedback. However our website never reflected that it was in stock, it refelects we need to get it from our supplier who unfortunately doesn't have stock and cannot get stock until next year. I also spoke to you on the phone with alternatives to which i was waiting to hear back from you.

Regards,

Dylan

5つ星のうち1の評価

Almost a fortnight since I placed the…

Almost a fortnight since I placed the order and it’s still sitting pending in ZipPay. The only communication I’ve received is this “rate your service” email. And, amazingly an email asking me to rate the product I haven’t even received yet. Just a thought but maybe you ought to email saying it’ll take a while to get your item. Setting realistic expectations is so important to customer service. I chose an Australian shop instead of buying from abroad, please don’t make me regret that choice.

2020年12月2日
5つ星のうち5の評価

Online ordering with in store pickup

Ordered a yukelle online to be picked up in store and within a week we received notification that it had come in and we were able to go in store and pick it up. Good service, convenient, and plenty of choice. Customer service throughout was excellent. A great place to shop.

2020年11月26日
5つ星のうち5の評価

First Class Service

I purchased a quality cello at a great price. First class service. The team responded to my email promptly and answered all of my questions. Thank you for a smooth shopping experience.

2020年11月23日

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