Cecere's Music ロゴ
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Cecere's Music レビュー 

157
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TrustScore 5段階評価の2.5

2.5

楽器店
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

I ordered a peavey guitar amp 12 months ago and it was out of stock and it was a battle to get a refund, but recently I dealt with Pete who told me the last manager isn't there anymore and he was te... もっと見る

5つ星のうち1の評価

Sent us a cade we couldn't use and would only refund if we paid the return postage AND reimbursed them for the postage out. The guy was really offensive and asked if I was sure I had the right instrum... もっと見る

5つ星のうち1の評価

We purchased a Tombone online in March. Still NO trombone. Everytime we contact the response is pretty much the same response, the only difference is the delivery date, first July, then November and t... もっと見る

5つ星のうち1の評価

Almost a fortnight since I placed the order and it’s still sitting pending in ZipPay. The only communication I’ve received is this “rate your service” email. And, amazingly an email asking me to rate... もっと見る

企業情報

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 008133417

  1. 楽器店
  2. ・
  3. 音楽学校
  4. 楽器レンタル サービス
  5. 楽器修理専門店

当該企業による記述

For 50+ years Cecere's Music has been servicing the music industry. Bringing high-quality instruments to Australia with the lowest prices and high-end service. Our Mission is to source and supply Australia with the best instrument on the market and we have been doing just that since the '70s! No matter what instrument you play, Cecere's Music has the right instrument for you. We have meticulously sourced the best instruments and music gear from around the globe, some from Japan, some from Spain, Italy, even from Australia. This is what makes us stand out from the rest. Focusing on quality is our number one goal. When shopping with us you'll find the lowest prices, free shipping and the best service in the industry. Whether you're a beginner, buying for someone else or a high-end professional we can help you with anything you might need. We know music gear inside and out, that's why Cecere's is the first choice, without a doubt.

連絡先

2.5

期待以下

TrustScore 5段階評価の2.5

157件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.5

すべてのレビュー

(157)

過去12か月のレビュー数: 1件

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5つ星のうち5の評価

Couldn’t be happier

Couldn’t be happier. Had some IT issue (product said ‘available’ but couldn’t purchase it) phoned store, they were helpful, IT fixed the problem immediately, purchased the product on line, arrived two days later.
Winning.

2020年11月23日
5つ星のうち5の評価

Casio CT-X800 61-Key Touch Sensitive Keyboard

My first online shopping experience with Cecere's Music I must say I'm very happy with the payment options. Also the options either to have the item posted to your home or to click and collect which I think is fabulous customer service! I'm very impressed with this. I thought it would take weeks for my order to arrive and it was within a week. The staff are very friendly, down to earth, very willing to help they also have great patience. Communication is excellent. This I truly appreciate. I don't experience any pressure which adds to the positive side of this whole experience in the store. I enjoyed looking around briefly, next time I will look around more. I have been looking for a music store that had the AfterPay option it wasn't until I got online and searched on google I had discovered Cecere's Music! I look forward to returning to the store and greeting everyone next time! Thank you Cecere's Music, you guys rock!

2020年8月3日
自発的なレビュー
5つ星のうち5の評価

Short answer they're a great store.

Oh where do I start, how do I make it brief?. Ok deep breath, I bought a speaker on eBay from the eBay store. I messaged asking about some details of this speaker. I got a reply that it was hard to test everything in the stock area and that reliance upon manufacturer descriptions and customer feedback was often the only thing to go on. So I thought hmmm, and then I bought a different speaker from the store website. So I cancelled the eBay one. Then I thought to change my store purchase item so I emailed, but then I emailed again to disregard my previous email and stick with my purchased item. So if that makes sense that's what happened and throughout this the communication and support from staff was excellent. In the end I am very happy with my Eminence Legend V1216 speaker I bought.

2020年7月30日
自発的なレビュー
5つ星のうち3の評価

Does NOT ship to USA

First of all the seller did refund the money so that is a positive. It would be better if the website clearly stated they do not ship out of country to avoid the confusion to begin with.

2020年6月30日
自発的なレビュー
Cecere's Music ロゴ

Cecere's Music からの回答

Hi Bill,

Thanks for the review, our website clearly states in the shipping section to send us an email before ordering anything if you are outside of Australia, which you didn't. The systems shouldn't allow orders from outside the country so i don't know how it processed it.

Anyway sorry for any inconvenience that this may have caused.

Regards,

Dylan

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