Cendrehome レビュー 

If you google reverse search any of their products you’ll see they’ve just AI prompted to have their name replaced the genuine products - this is evident when you look at anything that’s smaller I.e. their app name which is complete AI muffled garbage. I suspect they’re just drop shipping.

Have requested a refund and they did respond straight away, but also received a tracking notification in the meantime so who knows. Their company address is just a drop off postal location as well.

Scam of a company! Purchased an air conditioning unit, i was sent an order confirmation along with order tracking but the item still has not been shipped despite a week passing. The tracking ID does not relate to any shipment nor are you able to track anything. I have emailed the company multiple times, they send an Ai generated response which looks to just be copy and pasted directly off of ChatGPT. They did actually approved a refund but refuse to actually process it. The domain for the web address was created in May 2026 yet they claim to have thousands of Trust Pilot reviews. They have now resorting in creating fake reviews on here to help with their score.

All evidence supports they're a scam. DO NOT PURCHASE FROM THEM. There is also now a YouTube video reporting them to be scamming people.

Bought the 16,000 BTU model last week, and it’s been fantastic. Cools the room quickly, runs quietly, and I’m very happy with my purchase.

I trust this company they are genuine

Scam! Avoid! Scam! Purchased a portable air conditioner, shipping info is not available to track. Asking for the refund but they said have to wait for 14days. Not having any hope just wanted my money back.

I made a purchase here but after finding out their fake reviews and this page I contacted them to cancel. For me the response was fast and they first claimed a 10-14 day refund process.
But after about 5 days I actually did receive my refund, I'm still doubtful if they actually deliver what they claim in regards to products since it seems like some of them are taken from other companies and rebranded to their own logo and then sold for cheaper. But I am positive I did receive a full refund. Hopefully some other people post here if they do actually receive their orders.

Scam company.
Using an address 100s use as a forwarding site.

Trustpilot score on the website does not match.
Street view of the location claimed to be the shop or store does not show any sign of this retailer
However their WhatsApp support seems to answer. Asked few questions and they replied
Cendre home also exist on the SHOP application, not sure if that gives anyone relief or assurance.
Anyway i got SHIPPED status yesterday regarding my order
Will keep you updated.

Paid for product received shipping notifications for two weeks time. Keep you updated

I placed and paid for an order on July 1, 2026. The payment was immediately taken from my bank account, but I never received an order confirmation or payment confirmation by email.

I have contacted customer support several times by email but have received no response. The website claims that customer service is available 24/7, yet there appears to be no other way to reach them.

After payment, an order number was briefly displayed on the website. However, when I enter that order number into their chatbot, it says the order cannot be found.

Another major concern is that the website displays what appears to be a Trustpilot rating, but I could not find a corresponding profile or reviews on Trustpilot. This made the displayed rating seem misleading to me.

At the time of writing this review, I have paid for my order but have received:

No order confirmation
No payment confirmation
No response from customer support
No shipping information or tracking number

I hope the company will respond and resolve this issue quickly. Until then, I advise potential customers to be cautious before placing an order.

This company includes a Trustpilot review score that doesnt exist in TrustPilot (currently 4.7 "excellen t", and they include the stars in the style of TrustPilot to make you believe the reference) but when I actually came here to verify, THERE'S NOR "ONE" REVIEW available (I will be the first)!

My experience: I bought a Dreo Turbocool and paid, but when I saw their "Turbocool" device is npot a Dreo at all (they just use the name of the Dreo device for an alternative product/dubious brand), then I contacted them to annulate the order. Another reason is that they ship from United States and I live in The Netherlands, which will make the shipping costly, long and unsure whether the device will actually arrive and uin which condition. They didnt reply to my request to cancel and took away my money from the credit card even if I asked 5 minutes after finishing the order that the money wasnt taken due to my cancellation (also 5 minutes after purchase).

Be VERY CAREFUL with this company.