Pomadex  レビュー 68

Avoid this company.

I want a full refund immediately.

I have emailed you multiple times and sent WhatsApp messages regarding my order, but I have received absolutely no response. My order has not been resolved, and I have been left without any communication.

You have taken my money, and I have received neither the goods nor any meaningful customer service. If I do not receive a full refund immediately, I will be taking legal action to recover my money.

Based on my experience, I cannot recommend this company. The complete lack of communication has caused me to question whether this is a legitimate business. I strongly advise others to think carefully before placing an order until this matter is resolved.

Web site advertised as ‘Next Day Dispach’ after 5 days I emailed asking for a date. In fairness I got a prompt reply, but the date was at least another week away. Other emails I sent were returned. No answer for the telephone number. Clearly a misleading website.

PICADEX
A shell company to scam UK consumers.
I believe I've lost £400 to this company.
The address they state as their warehouse is a lane on an industrial estate with no sign of them trading there.
Companies House has details of the company with a registered address in London, but correspondence address is Morocco.
Last accounts filed in 2024 are very sparse and it looks like they are attempting to stop compulsory strike-off.
DO NOT BUY FROM THEM

After trying to cancel my order by email and telephone, as expected after reading other reviews, I too experienced no response - after only placing order within two days - which basically means they updating that delivery is on its way but I will have to resort to selling item once received.

Yeah. another fraudulent company.
Avoid avoid avoid.

I always thought I was savvy to these pretend u k companies, but it seems not.

All those reviews that they claim are there's on their website are just fake.

Uncontectable afterthe initial purchase.

Avoid

Picadex do not exist in the UK
Picadex do not have a warehouse in Birmingham - THE INFORMATION IS INCORRECT
Picadex have used another Company information to hide behind their scams - THE INFORMATION IS INCORRECT
DO NOT USE PICADEX

CAUTION - DONT USE THIS COMPANY.

We ordered a light chandelier. 7 Weeks later and it still hasn't arrived. Company refuses to send a refund. Keeps saying its in the post, the updates haven't changed on the tracking for a month.

I would give no starts if I could DO NOT order from this website! Zero communication and still haven’t received my items few weeks later!

I ordered a cooling fan off their very impressive website.
The only thing that was impressive.
Delivery date is based on item leaving the store in 24 hours. What is not said is this is in Hong Kong. Therefore delivery is approximately four weeks and no tracking.
Fan is very low quality and one claim of being whisper quiet is untrue.
Contacted company for the trouble free return and refund and was given various options but not a full refund. First 10% then 20% which I finally gave into.
The upside is that did get transferred to my bank.

ordered my air conditioner from company called picadex,but apparently operates under two names.avoid this pile of trash.ordered air conditioner on 25/06/2026, have received no info from this company not even a confirmation email.paid for 24hr delivery, where is order could not tell as no info.oh yes they took full payment on 25/06/2026. They can take your money but give no info or product.apoears they have lots of claims against them including high court judgements of which mine will be one if my money is not returned. Tried contacting by email to request my money back as order cancelled,alas the email bounced back as there email address does not exist. Bank have been instructed to recall the payment.WHAT A SHOWER OF ****.

Please please!!! Do not order any items from this company, I placed an order yesterday and received no confirmation email or tracking information, then discovered the item was listed on Amazon for half the price and at least they are legitimate, so now I have to go through my bank for a refund as it’s pending so I think I might of got off lightly, just wish I’d researched more

Company goes under picadex.. not sure why its directed here.
Delivery time promised but still waiting 72 hours after a 24 hour next day delivery promise.
Allegedly a company in the UK.
No one answering a UK mobile contact number.
Feels like I have been scammed.

Scam Chinese company. Fan didn't work. They say they have 4.8 stars on trustpilot - I beg to differ.
Their guaranteed refund does not happen. They say the small print says no!
£27 down the pan. Keep to ebay and amazon, at least they sort out dodgy companies like this.

Do not buy from this company things do not turn up and if you email them they block your emails

This review is for the company Picadex.
Firstly they say they are a UK based company and dispatch from the UK.
This is rubbish as my tracking included Airport clearance, delivery driver airport pickup and dispatched from China and took 10 days to arrive ?.
Secondly and the most disturbing is the writing on the box of my Bladeless fan.
It's described as Blad eless Fan and has instructions for a hairdryer ?.
Inside the box are only a cable and operating instructions and no makers name or logo on the device. No invoice, sales note, return address paperwork or warranty options.
Just for these reasons I will avoid this company in the future.

Scammed like other purchasers. Chinese company, ships from outside UK, does not respond to phone calls, emails or messages. Item received is nothing like ordered.

I’m doing a review for people who are worried after ordering like I was after seeing all the poor reviews.
I must say my experience with Picadex was fab, received my 2 wall lights in just over a week, lights were both working with no damages. And very good quality lights.
Maybe I was lucky who knows but wouldn’t write them off immediately

Scam. Not UK business. No goods received. Having to chargeback. Does not answer phone, WhatsApp not delivered and emails are unanswered.
NOT BASED IN, AND DOES NOT SHIP FROM UK.
Reported to Trading Standards.

Serenity wall clock nice but paid £29.99 and its on shein for £9.99 also battery operated wall lights are much more expensive on this site plus delivery wasn't quick. Could be they buy from shein then send on to customers at a much higher price.

I now realise their website is a work of fiction. Especially the 24/7 support. Ordered a black fan and received a blue one. Phoned customer service no , left a message asking how I might return this item. No response.Left a message through what’s app.Was asked to send photo of item received. Which I did.No response. Sent a message asking when I might receive a reply.No response. Well done Picadex or pomadexyou have ripped of a 76 year old lady.