I received an impolite an incomplete reply regarding the invoice. The invoice was including vat which I did not expect. Answers that were given were very confuse. The tyres and the delivery where ok.
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J'ai commandé des pneus à plusieurs reprises chez CentralePneus et j'ai toujours été entiÚrement satisfait de mon expérience. Les prix sont trÚs attractifs et souvent parmi les meilleurs du mar... ãã£ãšèŠã
Very smooth experience Webshop well designed and easy to navigate. Good product choice, good prices. Smooth transaction. Quick delivery ahead of estimated date. Tyres as described, DOT from... ãã£ãšèŠã
Bien quâil faille être attentive aux bonnes dimensions et spécifications techniques pour commander les pneus adaptés (ce qui peut sembler un peu complexe quand on nâest pas spécialiste), le site perm... ãã£ãšèŠã
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Centralepneus.lu ã«ã€ããŠ
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Depuis notre création en 2016, nous sommes devenus un acteur de premier plan sur le marché européen des pneus en ligne. Ce succÚs repose sur la confiance de nombreux professionnels et la préférence de centaines de milliers de consommateurs. Notre réputation s'appuie sur trois fondements : rigueur, excellence et des prix compétitifs.
Nos équipes expertes s'engagent à vous offrir une expérience client exceptionnelle, soutenue par une logistique performante et des processus optimisés, garantissant une satisfaction maximale à chaque achat.
Notre engagement ? Vous proposez les meilleurs prix du marché en permanence. Pour vos besoins en pneus, optez pour l'excellence et la fiabilité en choisissant notre entreprise.
Nos équipes expertes s'engagent à vous offrir une expérience client exceptionnelle, soutenue par une logistique performante et des processus optimisés, garantissant une satisfaction maximale à chaque achat.
Notre engagement ? Vous proposez les meilleurs prix du marché en permanence. Pour vos besoins en pneus, optez pour l'excellence et la fiabilité en choisissant notre entreprise.
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Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
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Toujours la bonne qualité -prix
Toujours la bonne qualité -prix, sauf la livraison car en cas dâabsence les livreurs laissent la commande un peu hors contrÃŽle devant la porte sans contacter le client.
2026幎4æ13æ¥
åçã« AI æ¯æŽãå©çšããå ŽåããããŸã詳现ã衚瀺
Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
Centralepneus.lu ããã®åç
Weâre sorry to hear your tyres havenât arrived yet.
Delivery is usually 1â3 business days, but delays can happen due to transport incidents, congestion, public holidays or other unforeseen events. You should also have a tracking number to follow the shipment steps on the carrierâs website.
If you havenât done so yet, please contact our service after-sales via your secure customer area (ticket/form) so our team can check the status with the carrier and assist you as quickly as possible. If you already have a ticket open, please share the ticket number here and we will prioritize your case internally.
It's a disaster with this seller
It's a disaster with this seller, I sent the tires to their partner, DPD stated there was no existing address, and the seller demanded an invoice for the gas of this garage even though they have a contract with him, otherwise I have to pay â¬40 for the uncollected tires.
2026幎4æ10æ¥
Centralepneus.lu ããã®åç
Weâre sorry to read about this situation â this is clearly not the experience we want you to have.
When a delivery is scheduled to one of our partner fitting centers, the garage is responsible for keeping its delivery address/details up to date. If the carrier (DPD) reports that the address does not exist, we need to investigate with both the carrier and the partner to understand what happened and what can be done next.
To let our team check your case (including the request you mention and the â¬40 âuncollected tiresâ fee), please open a ticket via your protected customer area on centralepneus.lu and share:
- your order number
- the DPD tracking number / delivery scan details
- the name and address of the partner garage
Once we have these elements, our after-sales team will be able to review the file and come back to you with the most appropriate solution.
Livraison rapide
2026幎3æ26æ¥
Top ja comprei outros pneu com eles eâŠ
Top ja comprei outros pneu com eles e sempre bem tudo muito bem qualidade ótima
2026幎4æ9æ¥
Trés bon Pneu
2026幎4æ8æ¥
Centralepneus.lu ããã®åç
Weâre sorry for the surprise regarding the âMade in Chinaâ marking on your Kumho tyres.
Depending on the production batch, the same tyre reference can be manufactured in different countries, and this information is not always displayed on the product page. That said, if the website wording was unclear or misleading in your case, we absolutely want to review it.
Please contact our service after-sales team via your customer account (ticket/form) with your order number and, if possible, a photo of the tyre marking. An agent will check the product listing and advise you on the appropriate solution according to your situation.
Ainda estou a espera que me entregue aâŠ
Ainda estou a espera que me entregue a minha ecomenda
2026幎4æ5æ¥
Centralepneus.lu ããã®åç
Lamentamos a demora. Para podermos verificar o estado da sua entrega, precisamos do número da encomenda e/ou do link de seguimento.
Se ainda não abriu um pedido ao nosso serviço após-venda, por favor faça-o através da sua área de cliente (formulário de contacto) ou pela nossa messageria online, indicando o número da encomenda. Assim a nossa equipa consegue consultar o transporte e informar-lhe rapidamente sobre a próxima etapa da entrega.
sais parfait
2026幎3æ19æ¥
Top servive
2026幎4æ2æ¥
Came on time
Came on time, correct tyres and the whole experience was really good. Will buy again for sure from them
2026幎4æ1æ¥
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