Absolutely TERRIBLE customer service. Only decent one there is Sarah and these cheapskate bastards literally kept $20 from the shipping cost when I cancelled the order the moment I made it wanting to... ãã£ãšèŠã
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I called in to pay my bill, I got transferred two times to the wrong agent, they called me by a different name, she put me on hold for 22 minutes, after I received a call at the studio asking for... ãã£ãšèŠã
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I ordered the book Bruce Lee in Black Belt Magazine several weeks ago. It arrived with the cover almost completely torn off and it was not damaged in shipping, it was in this condition from the publis... ãã£ãšèŠã
Good quality products let down by service. Iâve taken two stars off for slow dispatch(with lack of communication over a period of weeks) and poor service in trying to exchange for a different size. Th... ãã£ãšèŠã
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Century Martial Arts is your world leader in martial arts gear and equipment. Shop our huge selection of quality martial arts supplies including uniforms, belts, sparring gear, targets, shields as well as a wide range of training bags including freestanding bags, heavy bags, and the exclusive Century line of Versys Fight Simulators.
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1000 Century Blvd, 73110, Oklahoma City, ç±³åœ
- (800) 626-2787
- customerservice@centurymartialarts.com
- centurymartialarts.com
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FAST customer service
A couple weeks ago, I ordered the wrong size tonfas (my fault). After Calling them for a return order form, I shipped back the tonfas and they shipped the correct size very quick. I called them twice during this process and both times, I was not on hold and they where professional. Great customer service. Super helpful and understanding.
Century Martial Arts Supply Rocks
I have been a client of Century for many years and I cannot remember a single negative experience. In my opinion, they are the best in the business.
Exceptional service
Good quality products, prompt shipping and great customer service make dealing with CMA a pleasure. And they definitely stand behind their products.
Century Martial Arts Fast and User Friendly Service
Website is user friendly, received items within a few days ! Rugged materials, ideal source for martial supplies !
No. 1 in customer service.
Friendly, knowledgeable, and helpful staff. Orders are always accurate. Never had a single issue in all the years we've dealt with Century.
Vs Bob
The equipment looks great and the video from your site made assembly easy. We will be using the Vs Bob in a training class for students considering a law enforcement career to practice less-than-lethal force on.
Overpricing and Encroachment
My school has only been doing business with your company for 3 years. The organization I'm affiliated with has been doing so since your company's launch. And we've happily recommended your products to our clients.
However, it has recently your company has decided to enter the realm of instruction, with your video streaming service.
By doing so, you undercut those of us in the trenches, those who've been pedaling your products, those who're trying to make a living doing something we love. You cheapen the art by encouraging the idea that you can gain skill (not to mention the less obvious benefits to dojo training. Ie: community, confidence building, learning the upside of hard work and dedication, etc), without personal interaction, assistance or guidance.
Before, as business owners, we put up with your higher prices because you offered a variety of products that we could not obtain elsewhere. That is no longer the case. There are now several other outlets that offer those products at much more reasonable pricing. (for example: your 5' x 10' folding panel mat - my cost through Century: $349.99. I get the same mat for $170.00 through another supplier).
I understand your need to find new sources of revenue. This IS business after all. However, if your idea of business is torpedoing the businesses that helped build your company to what it is today; I am not willing to continue doing business with you.

Century Martial Arts ããã®åç
Awesome
You had fast shipping time and your customer service was awesome on getting a piece of my order that was missing shipped to me. Thank you guys so much and keep staying awesome!

Century Martial Arts ããã®åç
Returns
Customer service for returns have no follow through. An item shipped damaged, pictures of the item was requested and sent and several follow up phones calls made and no response on replacement. Every other area has superior service.

Century Martial Arts ããã®åç
Thank you for your quick and courteous response
Recently my order with Century had a couple of hiccups. Called in about the errors and it was resolved in 5 minutes. My order came with a pair of wrong size shoes and 2 extra items (not charged for). Century told me to just keep the items and had my other pair of shoes shipped out within a few minutes after our conversation. Good job Century. Thank you for your quick and courteous service.
Tom Mah School of Karate - British Columbia, Canada

Century Martial Arts ããã®åç
Grand Master of Instructor Support
I began buying all my student's martial arts gear in 1999. Since then till now, Century has always exceeded in service, quality, and over all professionalism. That makes them the Grand Master of Instructor Support to me, and I would think to every other instructor.
Master Dominic Esposito,
5th Dan, Tae Kwon Do & Hapkido
Under Grand Master Ray Sczuch
Cleveland Academy of Self Defense

Century Martial Arts ããã®åç
Instructor in need
Century always keeps me updated on products and status of my orders. Always friendly customer service.

Century Martial Arts ããã®åç

Century Martial Arts ããã®åç

Century Martial Arts ããã®åç
Century, the industry leader.
Quality equipment at great prices underlined by outstanding customer support and service. We have never been disappointed and we look to many more years of the relationship we have with Century.

Century Martial Arts ããã®åç
Always great service
No matter how big or small our order or questions, our Premier reps are always a pleasure to talk with. Products are excellent quality and reasonably priced

Century Martial Arts ããã®åç
Top of the line...nice going green
Thanks for going green, awesome being a part of the Century family

Century Martial Arts ããã®åç
Our opinion doesn't matter.
I have been w yall since 1991 and yall used to be great. then you all cut out the distributior discounts and went to the current "stuff". I used to only deal with yall but now I have to search the net for prices to make money. I used to get 30-40% off and could make enough to keep my lights on. Now? i dont order anymore than I have to. Yall screwed yourselves. But Our opinion doesn't matter all that matters is your president getting his golden parachute.

Century Martial Arts ããã®åç
Century martial arts is an outstanding company and there isn't another I would use.
This company is always friendly, always tells you about specials for the month, and along with great quality products, they are prompt in delivery and processing orders.
I have used them for almost 2 years, and don't plan on going anywhere else. Thanks century for being an awesome company that shows customers they care about them.

Century Martial Arts ããã®åç
Incredible Service! Incredible Quality! Outstanding products!
I've had a lot of experience in different martial arts suppliers but Century Martial Arts is by far the best martial arts supply company. Their staff are well trained to handle anything and they go above and beyond what other suppliers do to ensure that their customers and clients are satisfied with the products they receive but also, they help to make sure that schools run successfully. Century is an absolute must for any martial artist and you shouldn't hesitate to check out their products. You Will NOT regret it at all.

Century Martial Arts ããã®åç
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