Christian was amazing. He was able to figure out my issue and solve it rather quickly and even made a note in my file so it hopefully isnât a problem in the future. However the credit card and app ar... ãã£ãšèŠã
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taking my payment with out issues but I have other credit cards that don't change a fee for paying with a debit card same day
Sweet rep. Very responsive. When I indicated I was having difficulty understanding her, she slowed down her speech and spoke slowly and enunciated her words more clearly and did it WITHOUT attitude or... ãã£ãšèŠã
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Ida I believe her name was. She was able to answer my questions without issues. I called about 1 account and asked if she can check on another and she did without hesitation. This is why I love Ceru... ãã£ãšèŠã
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A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Cerulean Mastercard®, issued by The Bank of Missouri, comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Cerulean Mastercard®
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4.7
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Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
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Helped my issue
2026幎4æ17æ¥
Was very helpful and explained to meâŠ
Was very helpful and explained to me exactly what was going on and why
2026幎4æ16æ¥
customer service
2026幎4æ16æ¥
Absolutely the worst Customer ServiceâŠ
Absolutely the worst Customer Service ever ! I called 3 different times and 3 different foreign customer service representatives that had the worst accent ever . Their English was beyond comprehension . Then they transfer me to a Supervisor , Antonio Victorio , Employee ID anvictor . He spoke English like a pre schooler practicing a 3rd language . Listen ⊠this is a waste of the customerâs time. Putting a non English person who speaks English poorly at best into the role of a customer service representative is the ultimate disrespect of a customer ! It means that you at Card Services and/or the Bank of Missouri value money over Good Customers . This is not a paragon for success . What should have taken 60 seconds or less cost you the company over 25 minutes of time , and in those twenty-five minutes all that you managed to accomplish was to take a Good Loyal Transactional Customer and turn him into someone that does not ever want to do business with you again.
2026幎4æ16æ¥
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Christian was amazing
Christian was amazing. He was able to figure out my issue and solve it rather quickly and even made a note in my file so it hopefully isnât a problem in the future. However the credit card and app are absolutely terrible and as soon as I get it paid off again Iâm canceling it. Didnât realize how bad it was until lately so Iâm not sure if itâs new changes or if Iâm just now noticing.
2026幎4æ15æ¥
Was very polite
Was very polite
Helped me with everything I needed
Was easy to understand as well
Yay!
2026幎4æ15æ¥
Great customer service!
2026幎4æ15æ¥
The Representative was very helpful andâŠ
The Representative was very helpful and helped me with exactly what I needed.
2026幎4æ15æ¥
TRACY is 5 STAR
TRACY, the customer support rep. was Very friendly and professional ... she answered all my questions, and was a pleasure to speak with. 5 STARS for Tracy!
2026幎4æ15æ¥
taking my payment with out issues but IâŠ
taking my payment with out issues but I have other credit cards that don't change a fee for paying with a debit card same day
2026幎4æ14æ¥
Excellent customer service help andâŠ
Excellent customer service help and went above and beyond.
2026幎4æ14æ¥
åçã« AI æ¯æŽãå©çšããå ŽåããããŸã詳现ã衚瀺
Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
PERFECTLY UNDERSTAND THE PROBLEM IâŠ
PERFECTLY UNDERSTAND THE PROBLEM I DIDN'T HAVE TO REPEAT MYSELF. PROBLEM WAS SOLVED
2026幎4æ13æ¥
Cerulean Mastercard® ããã®åç
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Cerulean Mastercard® ããã®åç
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Cerulean Mastercard® ããã®åç
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Representative was very helpful
Representative was very helpful, professional and friendly. It was a pleasure speaking with her.
2026幎4æ13æ¥
Cerulean Mastercard® ããã®åç
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
She was very kind of
She was very kind, very professional I would. Sheâs a good worker. Thank you.
2026幎4æ13æ¥
Cerulean Mastercard® ããã®åç
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Cerulean Mastercard® ããã®åç
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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