Window sill damage on mg 4 trophy. Booked into Chapelhouse MG Wigan for repair. 1st replacement sill ordered in wrong colour and damaged paint work on removal in the process (which was fixed after poi... ãã£ãšèŠã
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âI cannot recommend Chapelhouse Blackpool enough! Taking your car to a garage can often feel daunting, but the team here completely shattered those worries. âI brought my car in for a noise on the en... ãã£ãšèŠã
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I couldnât be happier! The team at Blackpool has looked after me from start to finish. Nothing was too much from someone who was only âlookingâ to the point of putting an order through which... ãã£ãšèŠã
Yesterday I took my car in to Chapel house for it's MOT .I was told that Julie would be looking after me.When my car was finished Julie rang me up to explain any repair work and advisories,she was ve... ãã£ãšèŠã
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Established for over 30 years, Chapelhouse is a company well-known throughout the North west and authorised dealers for Suzuki, MG, Kia and Fiat. Also approved for authorised repairs for Citroen, Peugeot and Vauxhall.
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603-609 Liverpool Road, PR8 3NG, Southport, è±åœ
- enquiries@chapelhouse.co.uk
- chapelhouse.co.uk
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We canât thank Tom at ChapelhouseâŠ
We canât thank Tom at Chapelhouse Southport enough. He has genuinely helped us out as a family in a big way. From start to finish, Tom was kind, patient, and went above and beyond to support us, making what could have been a stressful experience feel smooth and reassuring. Nothing was too much trouble, and his understanding and care really stood out. A true credit to Chapelhouse â weâre so grateful for everything heâs done for us.
2026幎1æ28æ¥
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Chapelhouse Motor Group ããã®åç
Thank you for sharing your wonderful feedback. Weâre thrilled to hear that Tom at Chapelhouse Southport went above and beyond to support your family, making the entire experience smooth, reassuring, and stress-free. His kindness, patience, and dedication truly make a difference, and weâll be sure to pass on your heartfelt thanks â heâll be over the moon to hear this!
Chapelhouse Southport poor
Absolutely poor experience again. Given wrong quote initially, £100 more!! Car was in at 8.00 for an early service Mot, not ready till 4.30, no valet or car washed. No call to say it was ready, I rang at 2pm told they would ring back with up date, nothing. Rang again an hour later told nearer to 5pm. With out Julie's customer care would have been shocking, she made huge effort under staffed. This is not first time. Sales Department poor to don't seem interested enough to follow up interest. Also when you buy a used car there no after care at all, that's it they have your money.
2026幎1æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Chapelhouse Motor Group ããã®åç
Thank you for your feedback, Jennifer. Weâre very sorry to hear about the repeated issues you experienced at Chapelhouse Southport. We completely understand how frustrating it must have been to receive the wrong quote, wait so long for your service MOT, and not receive updates or the expected valet service.
Weâre glad that Julieâs customer care helped improve your experience, but itâs clear that other aspects of the service and sales departments fell short. Your comments will be shared with management so these issues can be addressed and improvements made to ensure better communication, follow-up, and aftercare for all customers.
Weâd like the opportunity to discuss this further and make things right. Reaching out directly to the dealership or service manager would allow us to address your concerns personally and ensure a better experience next time.
Excellent service from Richard and hisâŠ
Excellent service from Richard and his team in Warrington. A very friendly relaxed polite and professional experience from start to finish with no pressure at any time and Callum kept me informed of everything along the way prior to pick up. A Very smooth and comfortable buying experience - highly recommend.
Thank You
Ellen Hough
2026幎1æ22æ¥
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Chapelhouse Motor Group ããã®åç
Thank you for your fantastic feedback, Ellen. Weâre delighted to hear that Richard, Callum, and the team at Chapelhouse Suzuki Warrington provided such a friendly, professional, and relaxed experience from start to finish. Itâs great to know you felt informed, comfortable, and never pressured throughout your purchase. We really appreciate your recommendation and hope you enjoy your new car!
Daniel
Daniel, Aiden were amazing!! I would definitely recommend Chapelhouse for a new or used car!! Really happy with the Staff and service I received.
2026幎1æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Chapelhouse Motor Group ããã®åç
Thank you for your wonderful feedback, Gill. Weâre thrilled to hear that Daniel and Aiden provided amazing service at Chapelhouse OMODA & JAECOO Southport. Itâs great to know youâre happy with the team and the service you received. We really appreciate your recommendation!
Inaccurate website and time wasted
The problem with the website is they don't put where the cars are located. Travelled to Bolton to find car wanted to look at was in Southport. Other car was in Wigan. The person in Bolton looked it up and said looking at telephone number based in Wigan. Travelled to Wigan. Salesman said car was sold day before. Why don't they update the website also there was nothing in car windscreen to say sold. That's very poor and the company needs to improve.
2026幎1æ25æ¥
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Chapelhouse Motor Group ããã®åç
Thank you for your feedback, Paul. Weâre very sorry to hear about the frustrating experience you had with the website and locating the cars at Chapelhouse Suzuki. We completely understand how inconvenient it must have been to travel to multiple locations only to find the cars unavailable.
We take your comments seriously and will pass them on to the management team to ensure the website is updated more accurately and that better signage or communication is in place for sold vehicles. Your experience highlights an area we clearly need to improve, and we appreciate you bringing it to our attention.
If youâd like, we can also arrange for a team member to contact you directly to assist with finding the car youâre looking for.
Dan in Omoda/ JAECOO was absolutelyâŠ
Dan in Omoda/ JAECOO was absolutely brilliant throughout. I needed a quick turnaround and he made it happen and made everything so seamless. Thank you so much!
2026幎1æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Chapelhouse Motor Group ããã®åç
Thank you for your feedback, Amy. Weâre delighted to hear that Dan provided brilliant service at Chapelhouse OMODA & JAECOO Southport, making your quick turnaround seamless and stress-free. Weâll be sure to pass your kind words on to him!
Dan Gargan at Jaecoo
Dan couldnât have been any better! Such an angel! He made sure every need was catered for every step of the way and was available at all times to contact over any enquiries.
Went above and beyond to make sure the whole process was as smooth as can be. Absolutely no faults and I would recommend Dan at Jaecoo and Omoda to anyone and everyone he is a star!
2026幎1æ23æ¥
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Chapelhouse Motor Group ããã®åç
Thank you for your wonderful feedback, Aysha. Weâre thrilled to hear that Dan went above and beyond to make your experience at Chapelhouse OMODA & JAECOO Southport smooth and stress-free. Itâs fantastic to know he was attentive, available for all your enquiries, and made such a positive impact. Weâll be sure to pass on your kind words â Dan will be over the moon!
A massive thank you to Matt forâŠ
A massive thank you to Matt for outstanding service. My purchase experience was exceptional, he was attentive and informative. Clear communication and fast turnaround from purchase to handover.
I would highly recommend buying a Jaecoo but especially from Chapelhouse Warrington
2026幎1æ15æ¥
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Chapelhouse Motor Group ããã®åç
Thank you for your fantastic feedback. Weâre thrilled to hear that Matt provided such outstanding service and made your Jaecoo purchase at Chapelhouse Warrington a smooth and enjoyable experience. Weâll be sure to pass on your kind words to him. Your recommendation means a lot, and we hope you continue to enjoy your new car!
I have been buying a new car froChapelhouse
I have been buying a new car from Chapel House - an Omada 9. Had a great experience dealing with Dan Gargan who is a Sales Executive in the team. Knew everything about the car and showed my through everything I needed to know so I could drive it away and had a good experience. The rest of the team were also very helpful and welcoming.
I would absolutely recommend Dan if you are thinking or buying from Chapel House. I would also recommend the Omada brand. So far, a brilliant car.
2026幎1æ21æ¥
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Chapelhouse Motor Group ããã®åç
Thank you for sharing your experience. Weâre delighted to hear that your Omada 9 purchase with Chapelhouse was such a positive experience and that Dan Gargan provided excellent guidance throughout the process. Itâs wonderful to know the rest of the team were helpful and welcoming as well. We really appreciate your recommendation of both Dan and the Omada brand, and we hope you continue to enjoy your brilliant new car!
I bought a new Jaecoo in December andâŠ
I bought a new Jaecoo in December and both the car and the service I received from the dealership have been fantastic, especially Matt in sales and the young lady in the service desk.
Itâs a big commitment and Iâve been delighted with my purchase
2025幎12æ23æ¥
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Chapelhouse Motor Group ããã®åç
Thank you for your wonderful feedback. Weâre thrilled to hear that your Jaecoo purchase in December has been such a positive experience and that both Matt in sales and our service desk team provided fantastic support. Itâs great to know you feel delighted with your car and the service you received. We really appreciate you sharing your experience!
Tom was a great help pleasure to dealâŠ
Tom was a great help pleasure to deal with. Thanks Tom
2026幎1æ21æ¥
èªçºçãªã¬ãã¥ãŒ
Chapelhouse Motor Group ããã®åç
Thank you for your feedback, Phil. Weâre delighted to hear that Tom was such a great help and made your experience at Chapelhouse Southport a pleasure. Weâll be sure to pass on your kind words to him!
I recently bought a used Suzuki vitaraâŠ
I recently bought a used Suzuki vitara from Chaplehouse.
Sam our salesman was excellent from start to finish.
All the staff we spoke to were friendly and helpful.
2026幎1æ16æ¥
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Chapelhouse Motor Group ããã®åç
Thank you for taking the time to share your feedback, Robert. Weâre delighted to hear that you had such a positive experience purchasing your Suzuki Vitara and that Sam provided excellent service from start to finish. Itâs also great to know the wider team were friendly and helpful throughout. We really appreciate your kind words and hope you continue to enjoy your car. We look forward to welcoming you back to Chapelhouse in the future.
My experience with chapel houseâŠ
My experience with chapel house southport Omoda / Jaecoo was a pleasant one, i asked for a lot (and i mean a lot!) of questions and all the chaps couldnt do anymore for me, Aiden, Dan and Philip were outstanding, a nice bunch of lads who were very knowledgable and also not pushy, you have a customer for life if that is how you treat customers, thank you!
2026幎1æ12æ¥
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Chapelhouse Motor Group ããã®åç
Thank you so much for taking the time to share this, Danny ð
Weâre delighted to hear your experience at Chapelhouse Southport OMODA / JAECOO was such a positive one. Asking lots of questions is exactly what you should do, and itâs great to know Aiden, Dan and Philip took the time to support you properlyâknowledgeable, helpful, and never pushy is the Chapelhouse way.
âCustomer for lifeâ is about the biggest compliment we can get, so weâll be sure to pass your kind words on to the lads. Thanks again for choosing Chapelhouse, and enjoy every mile!
What can I say about Richard and hisâŠ
What can I say about Richard and his team⊠First class at the point of sale and when after sales advice and help is required, he has the answers.
He is friendly, knowledgeable, informed and re-assuring!
What more can a customer ask for?
Why go anywhere else, superb.
2026幎1æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Chapelhouse Motor Group ããã®åç
Thank you for your fantastic feedback.
Weâre delighted to hear that Richard and his team provided first-class service both at the point of sale and with after-sales support. Itâs great to know you found them friendly, knowledgeable, and reassuring throughout your experience.
Weâll be sure to pass your kind words on to Richard and the team. Thank you for taking the time to share your experience, and we look forward to welcoming you back to Chapelhouse Warrington in the future.
Joey Chong was very helpful and madeâŠ
Joey Chong was very helpful and made the whole process easy to understand. Any questions I had were answered with professionalism.
Great job Joey
2026幎1æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Chapelhouse Motor Group ããã®åç
Thank you for your feedback.
Weâre thrilled to hear that Joey Chong provided such helpful and professional support, making the whole process easy to understand. Weâll be sure to pass your kind words on to him.
Thank you for taking the time to leave a review, and we look forward to welcoming you back to Chapelhouse Southport in the future.
Overall pretty good Evalena on serviceâŠ
Overall pretty good Evalena on service bay desk very friendly and efficient,been with them for 3 yrs the MG HS. was the best car Iâve ever had for space and comfort
2026幎1æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Chapelhouse Motor Group ããã®åç
Thank you for your feedback, Paul.
Weâre delighted to hear that Evalena provided friendly and efficient service at the desk and that your MG HS has been such a comfortable and spacious car over the past three years. Weâll be sure to pass your kind words on to her.
Thank you for taking the time to leave a review, and we look forward to continuing to support you at Chapelhouse MG Wigan.
Meeting joey was good he explainedâŠ
Meeting joey was good he explained everything and made everything so easy made you feel so welcome would recommend chapelhouse to anyone looking to get a new and used car from them .
Keith mundle
2026幎1æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Chapelhouse Motor Group ããã®åç
Thank you for your feedback, Keith.
Weâre delighted to hear that Joey made you feel so welcome and explained everything clearly during your visit to Chapelhouse Southport. Itâs fantastic to know you would recommend us to others.
Weâll be sure to pass your kind words on to Joey. Thank you for taking the time to leave a review, and we look forward to welcoming you back in the future.
Upgrading our car
We had a phone call to upgrade our car. Leeah (part of the sales team) was amazing, our car was late arriving and when it did arrive did have a problem. Leeah kept us as up to date as possible through the process. When realising our car wouldn't be fixed soon, she gave us the option of the same car just a different colour and made sure everything was pushed through quickly due to the long wait. Ray (another part of the sales ream) just told us what we wanted to hear, telling us as soon as our car arrived we could collect, but this wasn't the case. However, when the newer car was being pushed through he was quick with sorting out our new finance agreement.
I couldn't recommend Leeah enough, she did the best she could in a difficult situation.
2026幎1æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Chapelhouse Motor Group ããã®åç
Thank you for sharing your experience, Jessica.
Weâre pleased to hear that Leeah provided exceptional support throughout the car upgrade process at Chapelhouse MG Wigan, keeping you updated and ensuring the situation was handled as smoothly as possible. Weâll be sure to pass on your kind words to her.
We appreciate your feedback regarding Ray as well and will use this to continue improving our service. Thank you for taking the time to leave a review, and we look forward to welcoming you back in the future.
I didnât purchase the car direct fromâŠ
I didnât purchase the car direct from Joey at Chapelhouse, however the car was brought it from another dealership he was ever so helpful friendly and professional. I would highly recommend his services. 5 star â everyday for joey.
2026幎1æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Chapelhouse Motor Group ããã®åç
Thank you for your kind feedback, Phil.
Weâre delighted to hear that Joey provided such friendly, professional, and helpful service, even though the car was purchased from another dealership. Itâs wonderful to know youâd highly recommend him.
Weâll be sure to pass your 5-star praise on to Joey. Thank you for taking the time to share your experience!
Picked up my MG HS 23 December 2026
Picked up my MG HS 23 December 2026. Canât recommend highly enough the superb service I received from Ash (sales ) & Barry (sales manager) . I felt I was listened to by Ash when I was quite specific in the type & colour of car I was interested in. Nothing was ever too much trouble for any of the Team . Ash & Barry were always available to offer any help . Trade in & pickup all handled quickly & smoothly . Iâve even been back a few times with questions on help with settings in the car & theyâve always helped me straight away . So refreshing to deal with a company that treats a female with the same courtesy as a male. Canât thank them enough & I love my new MG
2025幎12æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Chapelhouse Motor Group ããã®åç
Thank you for your wonderful feedback. Jan
Weâre thrilled to hear that Ash and Barry provided such superb, attentive, and supportive service throughout your MG HS purchase at Chapelhouse MG Bolton. Itâs fantastic to know they listened carefully, made the trade-in and pickup smooth, and continued to offer help even after delivery. Weâre especially glad their professionalism and courtesy made such a positive impression.
Weâll be sure to pass your kind words on to Ash, Barry, and the team. Enjoy your new MG, and we look forward to welcoming you back in the future!
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