Charles White Limited レビュー 

483
•
TrustScore 5段階評価の4.5

4.3

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5つ星のうち4の評価

Peter McGarvey has been our lead managing agent this year. He is very professional and has ensured that works are carried out in a timely manner. He takes the initiative and follows through on every... もっと見る

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5つ星のうち5の評価

I continue to have great experience working with Peter McGarvey in relation to our apartment at Gregg's Quay Belfast. He has gone above and beyond on a number of occasions to help resolve issues for u... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a great experience with Charles White. Throughout the entire process, Robyn Rae was incredibly helpful, professional, and responsive. She kept me informed at every stage, was always happy to ans... もっと見る

企業が回答しました

5つ星のうち5の評価

Euan is a credit to your company. Ive been so impressed with his level of dedication, nothing is too much trouble and he's always incredibly helpful. Ive dealt with several factors over the years and... もっと見る

企業が回答しました

企業情報

  1. 不動産管理会社

当該企業による記述

Charles White aims to put people at the heart of property management. From simply cutting your grass to full management of your property you’ll find that our approach is characterised by expertise, personal service and a commitment to customer care. Our Vision is simply: “To make a difference in the lives of our clients, team members and communities and to inspire others to do the same”.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

483件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.3

すべてのレビュー

(483)

過去12か月のレビュー数: 83件

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5つ星のうち5の評価

Parking for Window installation

My name is Robert and I am in the proceess of getting new windows fitted in my property and asked Charles White Ltd to help me with parking for my window fitter at the back of the flats as my tenant needs the dedicated parking space. I sent a parking proposal to Robyn Rae and recieved a prompt reply from Susan Donaldson.Susan contacted P4 parking and explained my issue and they came back to her and approved my parking plan..Thanks to both Robyn and Susan for their work in getting this resoved..well done.

2025年3月17日
自発的なレビュー
Charles White Limited ロゴ

Charles White Limited からの回答

Good morning, Robert

Thank you so much for this lovely review!

We are so pleased to hear we could help you in this matter!

Kindest regards,
The Charles White Team

5つ星のうち5の評価

I’m a tenant of one of the buildings…

I’m a tenant of one of the buildings Charles White manages. I’m impressed with my experiences to date with the company and in particular Rachael Higginson. She has answered any query that has occurred as well as sorting our gym fob which had stopped working. She replies and sorts all queries in a quick and timely manner and has been extremely helpful.

2025年3月11日
自発的なレビュー
Charles White Limited ロゴ

Charles White Limited からの回答

Hi Katy,
Thank you so much for this lovely review!

We are pleased to hear that Rachael was able to give you this 5 star service.

Kindest regards,
The Charles White Team

5つ星のうち5の評価

Susan Donaldson was really helpful with…

Susan Donaldson was really helpful with an issue we had recently - they manage the flat above ours and they were leaking into ours.
Susan dealt with the issue swiftly and was a pleasure to deal with.

2025年3月4日
自発的なレビュー
Charles White Limited ロゴ

Charles White Limited からの回答

Good morning!

Thank you for this great review!

We are so pleased that Susan was able to get this sorted for you!

Kindest regards,
The Charles White Team

5つ星のうち5の評価

Very effective meeting. Supportive & Knowledgeable

Excellent first AGM with Paul Sanders re: our development.
Paul was well prepared and informed. All questions and queries were dealt with respectfully. Looking forward to positive future dealings. Thank you Paul.

2025年3月5日
自発的なレビュー
Charles White Limited ロゴ

Charles White Limited からの回答

Hi, Siobhan

Thank you so much for this lovely review! We are pleased to hear Paul is providing you with this excellent service!

Kindest regards,
The Charles White Team

5つ星のうち5の評価

Charles White are extremely…

Charles White are extremely professional The best in town.
After all they have been in business for many many years.

They have a great reliable team

2025年3月5日
自発的なレビュー
Charles White Limited ロゴ

Charles White Limited からの回答

Hi Carol

Thank you so much for this lovely review!

Kindest regards
The Charles White Team

5つ星のうち5の評価

Issue with visitors pass & p4 parking

Had a problem with P4 parking & visitors pass and Susan sorted it straight away. Really appreciate it.

2025年3月3日
自発的なレビュー
Charles White Limited ロゴ

Charles White Limited からの回答

Good morning

Thank you so much for your review! We are very pleased to hear Susan could help you get this sorted!

Kindest regards.
The Charles White Team

5つ星のうち5の評価

Peter McGarvey did an excellent job…

Peter McGarvey did an excellent job arranging for the roof tiles, which had been displaced in the recent gales, refitted so the roof was sound again. The work was done very quickly.

2025年2月28日
自発的なレビュー
Charles White Limited ロゴ

Charles White Limited からの回答

Good Afternoon, Rodney

Thank you so much for this lovely review! We are pleased to hear Peter was able to rectify this issue promptly and effectively!

Kindest regards,
The Charles White Team

5つ星のうち5の評価

Robyn Rae is an exemplary factor

Robyn Rae is an exemplary factor/ property manager. She took charge of a very difficult multi-party communal repair which required all her great skills and qualities - experience, highly skilled project management, diligence, tenacity, tact, diplomacy, integrity....you name it, she has it! The repair has gone very well, when it could easily have been otherwise in less capable hands. More generally, Charles White Limited have been a delight to deal with - they also are exemplary.

2025年1月28日
自発的なレビュー
Charles White Limited ロゴ

Charles White Limited からの回答

Good morning, Alistair

Thank you very much for this brilliant review! We are extremely pleased to hear that Robyn has been able to manage this project, and your development to your expectations!

Kindest regards,
The Charles White Team

5つ星のうち5の評価

Paul was very helpful of sorting out…

Paul was very helpful of sorting out the light outside our house in Millreagh. Dundonald. Replied promptly to our email and getting the light fixed.

2025年2月20日
自発的なレビュー
Charles White Limited ロゴ

Charles White Limited からの回答

Good Morning, Mr Moreland

Thank you for your lovely review!

We are pleased to hear Paul has given you this 5 star service!

Kindest regards,
The Charles White Team

5つ星のうち5の評価

Maria from Charles White quickly sorted…

Maria from Charles White quickly sorted out two recent issues with stair lighting and the roof. The roofer even came out on a Saturday! Thanks!

2025年2月16日
自発的なレビュー
Charles White Limited ロゴ

Charles White Limited からの回答

Good Afternoon,

We are so pleased to hear that Maria has been able to provide you with that 5 star service that we are so proud of!

Kindest regards,
The Charles White Team

5つ星のうち5の評価

Charles White keep it up!

Charles White have just taken over the managing of our development and they appear to be well organised and very professional. Long may this continue

2025年2月12日
自発的なレビュー
Charles White Limited ロゴ

Charles White Limited からの回答

Good Afternoon, Vince

Thank you very much for this lovely review!

We are very pleased to hear that the team have managed to meet your expectations

Kindest Regards,
The Charles White Team

5つ星のうち5の評価

Professional Excellence

Charles White is a professional and efficient firm with well mannered and knowledgeable staff. They run meetings efficiently and are well prepared. They have been a breath of fresh air managing our housing development and I would particularly highlight the excellent work of Maria Cooper.

2025年2月11日
自発的なレビュー
Charles White Limited ロゴ

Charles White Limited からの回答

Good Afternoon,

We are so pleased to hear that Maria has been able to provide you with that 5 star service that we are so proud of!

Kindest regards,
The Charles White Team

5つ星のうち5の評価

Currently excellent service

Relations with Charles White haven’t always been smooth sailing however since Robyn Rae took over as our client relationship manager, things have greatly improved. I would like to think that Robyn’s level of service is now the norm for Charles White so that if she leaves, the standard we have become used to can continue. Communication is now excellent and the twice yearly residents meetings introduced and facilitated by Robyn have proved extremely beneficial. Five out of five for current service.

2025年2月10日
自発的なレビュー
Charles White Limited ロゴ

Charles White Limited からの回答

Good morning, Fiona

Thank you for such a lovely review! Robyn prides herself and her team on the service they give our clients and we are so pleased to hear that this is evident to you!

Kindest regards,
The Charles White Team

5つ星のうち4の評価

Great help from Robyn

After a couple of bounced emails from colleagues no longer at Charles White, our emails ended up with Robyn who has been incredibly helpful. She's ensured that our issues have been sorted quickly and has been great at communication between ourselves and external companies. She's also provided some sound advice from her own experiences!

2025年1月1日
自発的なレビュー
Charles White Limited ロゴ

Charles White Limited からの回答

Good morning, Emma

Thank you so much for this lovely review! We are very pleased to hear Robyn has been able to provide you with this great service!

Kindest regards,
The Charles White Team

5つ星のうち5の評価

Excellent Communication

We have had excellent service from Robyn and the team at Charles Whyte over the past year or so. Robyn's suggestion to have a regular group meeting for all the flat owners was an excellent idea and ensures good communications and collaboration. In particular, we are very impressed with the speed of response to queries and the follow up on all items.
Dave Taylor

2025年1月3日
自発的なレビュー
Charles White Limited ロゴ

Charles White Limited からの回答

Good morning, Dave

Happy New Year! Thank you very much for this lovely review and we are so pleased to hear Robyn & the team are able to provide you with this 5 star service!

Kindest regards
The Charles White Team

5つ星のうち5の評価

⭐️⭐️⭐️⭐️⭐️

I’m delighted with Charles White’s service. They manage my property, and I’ve always found them professional and efficient.

Recently, there were some issues with the property, and I was in touch with Jessica Rae, the Client Relationship Manager responsible for the building. Jessica has been absolutely fantastic - she’s incredibly responsive, always quick to reply, and consistently goes above and beyond to offer help and solutions.

Thanks to Jessica and the team, everything was handled smoothly! Highly recommend their services!

2024年11月15日
自発的なレビュー
Charles White Limited ロゴ

Charles White Limited からの回答

Good Morning, Paulina

Happy New Year! Thank you so much for this lovely review!

We are pleased to hear that Jessica has been able to give you this 5 star service!

Kindest regards,
The Charles White Team

5つ星のうち5の評価

Great support

I’ve always found Charles white to be very informative and helpful when needed. I recently sent an email which was swiftly responded back with a clear and detailed explanation by Rachael Higginson. As my client manger she is great to work with knowing I have her full support.

2024年12月20日
自発的なレビュー
Charles White Limited ロゴ

Charles White Limited からの回答

Good Morning, Craig

Thank you very much for your lovely review! We are so pleased to hear Rachael was able to provide you with this great service!

Kindest Regards
The Charles White Team

5つ星のうち1の評価

Can't find your account so can't answer

Despite requesting additional information, which you have refused to provide, we have been unable to locate your account with us and therefore are unable to confirm the validity of your review.

After the SNP are kicked out these grifters need to be next, They say they can't find your account to answer your questions about their wrong doing but believe me they can find your money in their accounts.

2024年12月19日
自発的なレビュー
Charles White Limited ロゴ

Charles White Limited からの回答

Dear Willie,

You have refused to provide additional information therefore we are unable to locate your account and validate and discuss your concerns. Should you wish to discuss further please contact us at info@charleswhite.co.uk

Kindest regards,
The Charles White Team

5つ星のうち5の評価

Rachael has been very helpful dealing…

Rachael has been very helpful dealing with any queries I’ve had

2024年12月18日
自発的なレビュー
Charles White Limited ロゴ

Charles White Limited からの回答

Good morning, Laura

Thank you so much for your lovely review! We are so pleased that Rachael was able to give you that 5 star service!

Kindest regards
The Charles White Team

5つ星のうち1の評価

So today 18/12/24 i was informed…

So today 18/12/24 i was informed Factors Charles White had relied to my review which i posted in October 2020
Kind of says it all 3 years and 10 months to reply to my review
I rest my case

2024年12月18日
自発的なレビュー
Charles White Limited ロゴ

Charles White Limited からの回答

Dear Carol,

I understand you have now left a second stage complaint but have not reached out to our office to discuss your frustrations.

One of our directors have reached out to you to to discuss your frustrations with an aim to resolve for you.

Kindest regards
The Charles White Team

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