CharterUP レビュー 

Such an easy experience from start to finish. Great communication and the driver was excellent! Very safe and very at ease with our time changes.

The driver was outstanding and the trip was smooth. The only bummer was no AC on the trip. The bus was very hot.

Excellent Service. Will use for future events

I booked a coach bus for my organization's wine tour months in advance, paid a deposit to reserve the date, and thought everything was fine. Then, two weeks before our trip, I got an email stating that the bus company we selected was suddenly unavailable, so our only option was to cancel or pay 2,000 additional dollars for a different provider. This is double our original agreed-upon price. We tried to work something out, but they insisted nothing could be done and that they had the right to cancel the day of if they wanted to. Absolutely do not trust this company if you want a guaranteed smooth experience; they will screw you over and price gouge!!!

Communication on the day of was great! We were informed via text messages when drivers arrived. The buses were clean and on time.

The bus was clean the driver friendly and accommodating. The ride was safe.

Our driver was wonderful

Great to deal with to organize the tip. Able to accommodate a change to the departure time within 36 hours of departure.

Everything went as promised, it was just perfect!

Our bus ride was blessed. Mark Huizhuang W. our bus driver was chosen by God to drive for us. He truly was amazing polite and very helpful he did his job and beyond so thankful to God for him.When we decide to go on a trip again we would definitely request Mark again. As far as the bus company itself I would use them again booking process and customer service was awesome thank you so much. May God continue to bless you all.

Customer service was excellent and responded quickly. The booking process was very easy to follow. The bus was just as described, clean, bathroom functioning, ac. The bus driver was an absolute delight as well!

On time, reliable, friendly!

Driver was early and easy to communicate with

We used Charter Up for our daughter's wedding guests. Our driver was kind, courteous and on time! I would definitely call them again.

The bus was immaculate, the driver was extremely courteous and accommodating, the ride felt very safe.

Our driver was great. On time and courteous. The only downfall is I did not see an option to tip the driver in my trip details. I also sent a message to your customer service and never received details about how to tip.

Joe our bus driver was great, very friendly, professional and personal-able.
However the bus TV’s did not work, nor did the Bluetooth to listen to music. We also were never provided the Wi Fi. This was very disappointing given the contract did state those amenities came with the bus.
Especially given the cost.

Best Regards,
Mr.Dwayne Pina
Assistant Program Director
Cohannet Academy
1-508-977-3652

Everything was perfect. Nothing could have been better for our staff and youth players. The bus was on time, clean and the driveway very good. I will definitely book again