Chelmsford Removals Ltd レビュー 

Terry and his team came that day. It started alright but then they didn't protect the floor when they moved our TV cabinet and caused a scratch on the floor. After we shared this with them, that's when their service got even worse - they ordered us, as customers, to move the furnitures and the boxes, and even made fun of us a few times of not working out often, so not having enough strength to moving things around. When I wanted to get something from my luggage (just some food for my cat as the move lasted for more than 5-6 hours), Terry yelled at me to stop touching my belonging as it was put there for the right reason. I felt so much disrespected and insulted as a person, let alone as a paying customer.

I regretted so much of paying almost £1300 to them just to be treated like that, that's the worst moving company I have used so far in my life.

We thought we were paying a premium for better service even though their quote was not the most competitive, but we were deeply disappointed. I am sure there are more professional moving companies out there at this price.

Excellent choice when moving house. We all know how stressful it is to move, The team were on time, dealt with everything, all we have to do was make tea and coffee.
Exactly how it should be, thanks Chelmsford Removals

The crew that helped us move were extremely friendly, helpful and amenable, nothing was to much trouble for them.
The stress of the move was reduced immensely by their professionalism and cheerfulness.
A thoroughly professional company from quote to move.
We would recommend them to anyone.

Thanks Lee & Claire

After all the stresses and frustrations of selling and buying a house it was such a huge relief to be dealing with such a professional, efficient and friendly team.

Everything was moved quickly, carefully, and with a smile - great experience, would recommend!

The guys were all absolute gems. Respectful of the house we were leaving, careful of the house we were buying and generally very efficient. Our thanks to the whole team Terry, Mike, Mike, Wayne, Dan, Stephen & James. (Hope I didn’t miss anyone!! )
The full pack service was great value in our opinion.

Excellent service from start to finish. We found that all the staff, particularly the crew who moved us, were friendly, respectful, hardworking and professional. Nothing was too much trouble and, despite difficulties, never complained and stayed until the job was done.

Highly recommend Chelmsford Removals. A very proffesional group of guys, were really helpful and accommodating.

I'm a vicar, and we've just moved from one vicarage to another with a lot of books and a family. We couldn't have chosen a better firm to make the move with.
Moving is never easy, and so when we were recommended Chelmsford Removals by a friend we took up their recommendation. We didn't regret it. Right from the initial meeting and discussion about the move through to the final day when they said farewell, they were brilliant and friendly, going beyond the call to make sure everything went well. Perhaps that's because, unlike some other companies, they only use their own trained staff rather than hiring in untrained daily labour which may have less interest in the happiness of the client.
As well as the move, we asked them to pack for us. Things were carefully disassembled and reassembled in the new vicarage - nothing was too much trouble; when we changed our mind about which room a piece of furniture should go in, they swapped the furniture around without the blink of an eye. And, on top of all that, having got several quotations from different companies, Chelmsford Removals were the cheapest of all the accredited BAR companies.

The move was from Chelmsford. We had a team of five with 2 vans. They were all amazing! The move was stress free as the lads did all the heavy lifting, they also took my favourite plants which made it so much easier to settle to a new environment.

Tim and Dan were great today. The turned up 10 minutes early and managed to get parked in difficult surroundings. They explained how things would work and just cracked on. At all times they made us aware of any potential issues and always made sure we were happy with what they were doing. They provided carpet care and item support and cover and also took extra items that weren't on the inventory list that really helped. Once everything was loaded up we met them about 30 minutes later at the new address and they got to work. The house we were moving into is a new build and they took extra care with laying carpet protection and guided heavy and awkward bits of furniture in very carefully. They even assembled/disassembled our ottoman bed in no time at all. All in all we were very happy with how things went. It was our first time using a remote al service like this and I think we'd happily use these guys again such was the outstanding job they did. Polite, friendly and positive, is just what is needed with the stress of moving home. Thanks to the company for having sent us Tim and Dan. Great chaps.

The service provided by Chelmsford Removals is second to none. They are prompt, organised, amenable and would do anything to ensure a safe and organised move. We also paid for the packing service and I’m glad we did because it saved us so much time - well worth it. I thoroughly recommend this and everything else they have to offer!

Absolutely recommend ⭐️⭐️⭐️⭐️⭐️
Mark and his team helped me move home at the end of June. They worked through on the hottest day of the year and made it as stress free as I could only have wished for and were thoughtful and helpful throughout the day.
Cannot recommend this company enough and will be my go to when I do my final move again. Thank you

Fantastic removal company. Very efficient, friendly and helpful. Would definitely use again.

We had a great experience with the removal company recently when moving out of area and the process going over 3 days. Martin, Dave, Dan, Matt, Glen and Steve were all friendly and professional and the full packing service was definitely worth it! (alleviated a lot of stress). We would definitely recommend to others. Thank you!

A Disappointing Experience with Chelmsford Removals

I hired Chelmsford Removals for a two-part service involving a removal and the reassembly of a large wardrobe, and was charged £689. Expecting a professional service, I was assured by the company that their team was highly qualified. However, the experience was anything but professional.

From the start, the dismantling of our wardrobe was mishandled, leading to a chaotic and stressful situation at our new property. One team member, left to manage the wardrobe assembly alone, clearly struggled with the task.

The wardrobe, which was in perfect condition prior to the move, was subject to such poor handling that my son and I ended up assisting with the unloading to speed things up.

The process was fraught with issues: loud banging from improper tool use, a lack of coordination, and visible struggle were just the beginning. It culminated in the wardrobe being left in a state of absolute disrepair—misassembled and damaged.

When we reported the issue, Chelmsford Removals defensively claimed the wardrobe was already damaged, contradicting the evidence we provided from the move day.

Further, when we requested a written statement clarifying the alleged pre-existing damages, all we received was an offensive offer of £50 as a "gesture of goodwill." This response was not only inadequate but also dismissive of the significant inconvenience and cost their service has caused us.

WARNING …!” Read their terms and conditions “Exclusions of liability” specially clause (11.3) and (11.3.15) there are misleading. They do not disclose this in their website or when they visit you at home to quote, which is clearly against the CONSUMER RIGHTS ACT 2015.

This experience has been frustrating and costly. The lack of professionalism and skill promised by Chelmsford Removals turned what should have been a straightforward move into a nightmare.

I cannot recommend their services based on our experience, and we caution potential customers to consider other more reliable removal services.

Excellent service from beginning to end!
Great communication to work through what was a complicated move in two stages. Steve and his team of guys on removals day were efficient, polite and went the extra mile to make sure we were well looked after at both ends of the process. Thanks to everyone involved!

We used Chelmsford removals to move home. We found them to be very professional, going out of their way to help us and ensuring everything went smoothly. Would highly recommend their services and would definitely use them again.

Fantastic service, very helpful and got everything from a to b without hassle. Wardrobe doors were slightly crooked after reassembly, but would happily recommend to others as, aside from that, the experience was seamless and stress free.

Guys turned up on time, very friendly and efficient. Nothing too much trouble. Very respectful to property, clean and tidy. Would definitely recommend Chelmsford Removals. Thank You

Today Terry and his team made what should be a very stressful day go so smoothly. Thank you so much for all your hard work! Thoroughly recommend Chelmsford Removals…..