Cherrydiva レビュヌ 

328
•
TrustScore 5段階評䟡の3

2.9

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Overpriced, cheap jewellery. Wore once and gem dropped out. Emailed them several times to get replacement/refund, no reply. Do not use, no customer service whatsoever 🀬

5぀星のうち5の評䟡

I couldn't find a piece I really wanted in silver only in gold. I texted at 8.10pm at night and had a instant response which was hugely helpful they was able to give me the option of getting the piece... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

My daughter loves cherry diva jewellery, particularly the belly bars. We have shopped with them several times. We had a slight problem for the first time, where a part was missing. Emailed the custome... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Faulty faulty faulty scammers! Won't reply to my emails, have replied once asking for video evidence & then asking me to PAY to return the quite obviously faulty jewellery. Now ignoring all emails! H... もっず芋る

䌁業が回答したした

䌁業情報

  1. 宝石店

さたざたな倖郚゜ヌスから提䟛された情報

Bohemian treasure trove that ships world wide.


連絡先

2.9

たあたあ

TrustScore 5段階評䟡の3

328件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 89に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.9

すべおのレビュヌ

(328)

過去12か月のレビュヌ数: 59ä»¶

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5぀星のうち1の評䟡

Still not received my order and no


Still not received my order and no reply to any emails I have sent.

2025幎4月1日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hi there. If you use our contact form we can take a look into this. We do not appear to have any emails in our inbox from you however.

https://www.cherrydiva.co.uk/pages/contact-form

5぀星のうち1の評䟡

Do not recommend!

Terrible customer service and cheap tacky products. I raised a return as the item wasn’t as described and was defective. Not a piercing but costume jewellery that wouldn’t even fit through a piercing hole, which would result in the piercing closing! They refused my return and tried blaming me!! I wish I had read the reviews on here first. If you want to be scammed and out of pocket then shop here, if not take your business elsewhere.

2025幎1月23日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hi there. All of our jewellery is indeed piercing jewellery, intended to be used in piercings as described in the product information. We also provide the full dimensions, including both thickness and length of all products so that you can choose the correct size for your requirements. We do have a strict returns policy where we cannot accept unwanted goods which have been removed from the original sealed packaging, as we are unable to guarantee that they have not been used.

5぀星のうち1の評䟡

bought a nose ring haven’t had it in a


bought a nose ring haven’t had it in a week and it’s went from gold to a blue silver

2025幎3月20日
Cherrydiva ロゎ

Cherrydiva からの回答

Hello Leah, thank you for you review. I can see that you have ordered a brass nose ring - brass jewellery can tarnish over time, this is common with brass jewellery. You can find our guide to caring for brass jewellery here: https://www.cherrydiva.co.uk/blogs/news/how-to-care-for-brass-jewellery

If you prefer low maintenance jewellery we would suggest choosing titanium jewellery.

5぀星のうち5の評䟡

I’ve had 5 orders of jewellery from


I’ve had 5 orders of jewellery from here now and have to say each time I have been impressed. I have worn the stuff in the shower and it still looks good as new. Delivery always quick and packaging is lovely

2025幎1月16日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Thank you for your review and hope to see you again soon :)

5぀星のうち1の評䟡

I ordered a belly pierce and I didn’t


I ordered a belly pierce and I didn’t receive it, the first time they told me the Royal Mail lost the parcel and the second one they said its already delivered but still nothing.

2025幎3月3日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hello Bianca.

Unfortunately as previously communicated in our email conversion your original package was lost in transit, however a replacement was issued and delivered to the address provided to us within 3 days. We have provided the delivery confirmation with the photographic proof of delivery via email.

5぀星のうち5の評䟡

I ordered the 4 pack of nose studs and


I ordered the 4 pack of nose studs and they came in 2 days, they are amazing quality for a great price and packed really well and also included a good quality zip lock bag to keep them in, I will definitely shop here again.

2025幎2月26日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Thank you for your positive review :)

5぀星のうち5の評䟡

Jamie at Cherrydiva is fantastic

Jamie at Cherrydiva was fantastic when my daughter lost the front part from one of her new earrings 2 weeks after getting them. Excellent service, I will definitely use again.

2025幎2月6日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hi Colin, thank you for your positive review :)

5぀星のうち5の評䟡

Amazing customer service

Amazing customer service !
I had ordered the wrong colour nose stud by accident through no fault of their own and after a quick returns process they were very helpful and quick at processing the return. I shortly after received the correct colour. Lovely packaging too.

2025幎2月24日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hi Jas, thank you for your positive review :)

5぀星のうち1の評䟡

Jewellery i bout from here keeps


Jewellery i bought from here keeps falling out after getting a professional piercer to put them in and now they are ignoring my messages. I messaged you last week about this issue which there was no reply

2025幎2月21日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hello Carol.

You emailed us at 10:38AM and your email was responded to at 13:20PM. We believe this is an acceptable timeframe to respond to customer queries.

Kind regards,

5぀星のうち5の評䟡

nice selection

nice selection, reasonably priced, quick delivery. My daughter loved her pressie. Thank you

2025幎1月14日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hi Heather - thank you for your positive review it's much appreciated! :)

5぀星のうち5の評䟡

Excellent customer service

Excellent customer service, responded to my delivery query promptly and positively! Good price for high quality belly bar. Very happy with overall experience and I am sure I will buy from this company again.

2025幎2月20日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hi Cathy - thank you for your positive review it's much appreciated! :)

5぀星のうち1の評䟡

AWFUL

AWFUL! Avoid at all costs.
The jewellery is made of brass, nickel. Copper and zinc. Cheap nasty metals that cause skin rash, itching and skin discolouration.
It is NOT hypoallergenic like they claim it is.
I emailed them to state the items I bought were not fit for purpose and that I wanted a refund or replacement with something I could actually wear but I just got gas lit and recommended that I buy more jewellery! Lol
Time and money wasted.
Bad service. Harmful products.

2025幎2月20日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hello Jen.

Thank you for taking the time to leave a review.

As we have advised to you in our lengthy email conversation, whilst we do sell a range of hypoallergenic jewellery not all jewellery that we do sell is hypoallergenic, nor is it advertised as such.

When we replied to your initial query we explained to you that the jewellery you had purchased contained brass components, which is not hypoallergenic and pointed out that we clearly provide the information which the products are created from in the product information. We also explained the reasons for why jewellery is made from such materials and then offered you a substantial discount on your next purchase to ensure that you have jewellery that is suitable for your skin type.

You then chose to disregard the information we had provided to you, proceeded to threaten to report us to trading standards, threaten to leave negative reviews (not just for the product you had ordered, but all products on the website) and resorted to being abusive and name calling, which is not an acceptable way to treat our customer support team because you are not happy with the response provided to you.

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