CIA Insurance Services レビュー 

Cancelled a buildings insurance policy in May and despite two letters to CIA no refund or response received from them. Customer Service isn't woeful it is non existent. Have now written to CIA threatening legal proceeding's to secure the refund due.

Very helpful, thanks, Trevor

The person helping me through the all it was extremely courteous and knowledgeable

Excellent Service

The call handler listened and understood my query. They ensured I was given the correct information. Very efficient and clear communication. Thank you.

Good honest company, the customer rep was very helpful and professional

Just received an email, with 2 weeks until my policy expires saying that CIA can’t renew my policy but with no explanation given. They also stated that they had previously informed me that they were unable to provide suitable cover, but I can’t find any such notification.

Very efficient nonsense company gave a far cheaper than the previous company would recommend as we have used CIA for 7 years now

Good service

CIA have just discontinued my landlord BTL cover due to the fact I live in Vietnam. It is effective two weeks from now and they have given zero assistance in suggesting other providers.
Effectively, 'Thanks for insuring multiple properties over the last 15 yrs. We no longer wish to cover you. Off you pop. Good luck.'
Would have hoped to get a little more support. Never mind.

Very helpful, saved me money.

Very smooth and efficient, plus competitive rates found for Landlord’s Insurance.

Pleasant representative on the phone. Congratulations on great customer service.

Exceptional Customer service, when I rang to query the renewal insurance quote.
A brief chat with the Agent, who promised to call me back after speaking with his manager.
Callback received within 20 minutes, and I agreed to pay the new revised insurance premium.
Fantastic, as all completed within an hour to my complete satisfaction !

Member of staff was exceptional

House insurance renewed to my satisfaction