5 star service again from CIA insurance. They have been brilliant at customewr service. We moved house and renewals were delayed, but they swiftly contacted me and resolved everything. I would not tru... ãã£ãšèŠã
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Very helpful phone call in filling the 3 insurance forms for 3 rented terraced properties. I had to psy an Admin fee of £22. It was worth it. On line forms filling for rented insurance can be con... ãã£ãšèŠã
Excellent service, very professional and always keep in touch with reminders. Very competitive quote and no other company has ever beaten them on price Have been with this company for over 10 years no... ãã£ãšèŠã
CIA insurance weâre a saviour. We had an insurance policy coming up for renewal but had a tenant from hell and weâre going through an eviction, and they were systematically destroying the house with h... ãã£ãšèŠã
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Flexible, comprehensive insurance for a wide variety of tenant and property types. We won't be beaten on price, guaranteed!
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Boughton Leigh House, Brownsover Road, CV21 1AW, Rugby, è±åœ
- 01788 818670
- trustpilot@cia-landlords.co.uk
- cia-landlords.co.uk
4.7
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2867件ã®ã¬ãã¥ãŒ
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Polite and helpful staff
2026幎9æ8æ¥
straightforward
2026幎9æ4æ¥
Efficient service and good competitiveâŠ
Efficient service and good competitive prices
2026幎8æ28æ¥
If I could leave a zero star review IâŠ
If I could leave a zero star review I would!
Despite several emails and phone calls I STILL have not received the cheque that is owed to me since before June!!!
What an absolute joke!
8/9/2026
I am fed up with keep contacting customer services, how about just sending me my cheque?
2026幎9æ7æ¥
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CIA Insurance Services ããã®åç
Dear Sally, thank you for your feedback and we apologise that you feel you had cause to raise your concerns. To enable us to follow up on your comments can you please call our Customer Service Team on 01788 818600 and we will be happy to assist and look into this further for you.
Kind Regards CIA Customer Service Team.
Always chase you to renew.
2026幎9æ2æ¥
The agent great at servicepatient
2026幎8æ30æ¥
The lady was very personable
The lady was very personable, could answer all my questions and provided me the paperwork I needed promptly. Great to interact with some who is good at their job.
2026幎9æ4æ¥
Great Landlord ecperience.
I have been using CIA Insurance Services for a number of years and have always had a efficient Service in terms of communication and advice.
2026幎9æ1æ¥
The gentleman I spoke with could notâŠ
The gentleman I spoke with could not have been more helpful
He help me me with my request instantly
I was so impressed and grateful that he was able to help me so efficiently
2026幎9æ1æ¥
Always good service and friendly staff
2026幎8æ27æ¥
CIA operate beyond expectation in terms of service provision
CIA always contact me before renewal by phone. Which is a great service when you consider how easy it is to miss an email or not get post.
2026幎8æ28æ¥
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Chap I spoke with on the phone ref
Chap I spoke with on the phone ref: renewal of policy,
was limited on what he could offer on renewal price but was helpful and efficient.
2026幎8æ26æ¥
Have used this company for 20 years andâŠ
Have used this company for 20 years and now have all my 8 rentals properties covered with them.
Good service
English call centre
Best price.
Only had a couple of properties for a couple of years where Directline was cheaper
A+++
2026幎8æ27æ¥
The agent was knowledgeable andâŠ
The agent was knowledgeable and friendly. Reduced the quoted premium.
Didn't have to wait for long on the phone call.
2026幎8æ27æ¥
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