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Cksperformance レビュヌ 795

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TrustScore 5段階評䟡の4.5

4.4

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5぀星のうち3の評䟡

I had a mixed experience with Cksperformance. On the positive side, the products seem to be of good quality and arrived well-packed. However, there were issues with the description of the item I order... もっず芋る

5぀星のうち5の評䟡

Arrived well packed and on timetable only think that went wrong was the delivery said it would be delivered on the Wednesday and wasn't delivered till Friday no big deal if they let me know. And that... もっず芋る

5぀星のうち5の評䟡

The C43 AMG Coupe diffuser kit I ordered looks amazing now fitted. It arrived within the 3 day delivery window, albeit about 10 days after I had ordered it as they class the delivery times from when t... もっず芋る

5぀星のうち5の評䟡

Superb, fast delivery. Less than 24 hours from placement of order to receiving by courier. After 30 minutes of installation (it would have been quicker but you have to be a contortionist to work in th... もっず芋る

䌁業情報

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  2. カヌ アクセサリヌ卞業者
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さたざたな倖郚゜ヌスから提䟛された情報

Performance, Styling and Accessories for your High End vehicle

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4.4

優良

TrustScore 5段階評䟡の4.5

795件のレビュヌ

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

ATTENTION AUX FRAIS ET AU CHANGE

ATTENTION AUX FRAIS ET AU CHANGE
AVEC LES FRAIS DE DOUANES BEAUCOUP PLUS CHER QUE LA CONCURRENCE
J'EN AI FAIS L'EXPERIENCE ET CA M'A COUTE TRES CHER
BINE REFLECHIR AVNAT DE COMMANDER OU N'EST PLUS EN EUROPE
CDE CKS-WEB12245

2023幎6月15日
自発的なレビュヌ
Cksperformance ロゎ

Cksperformance からの回答

Thank you for your review.

We note you purchased a bumper protector but were refusing to pay the import duties and taxes imposed by your government.

These were outlined clearly to you on our website shown in bold text, therefore, we are extremely concerned to have read your review.

Perhaps try sending a complaint to your local authority concerning why your government charge taxes on all imports.

5぀星のうち1の評䟡

BMW Gloss Grill

Purchased grill for my BMW, upon fitting the item, the plastic clips broke, not able to fit item as now fits very loosely, CKS declined a return, shoddy outfit and poor customer service. Stick to buying from a main dealer instead of cheap parts from here. Will follow up with Trading standards.

2023幎6月8日
自発的なレビュヌ
Cksperformance ロゎ

Cksperformance からの回答

Thank you for your review.

You purchased our high quality BMW G20 3 Series grille which we sell many sets every single week to our customers around the globe. Not a single customer has experienced an issue with fitment.

This set was purchased earlier this year by you on our Ebay store. Yesterday you sent through a return request well outside of Ebay returns period, stating you in fact had broken the clips yourself attempting installation.

Instead of using a reputable garage to fit the items, you felt we should bear the cost for your poor attempt at installation.

Perhaps you will get the BMW dealer to install the grille instead of attempting it yourself this time.

5぀星のうち1の評䟡

Terrible customer service and no good


Terrible customer service and no good product! Bought front grill for 2022 GLS, despite advertising as direct fit, it's not, need modification to get everything working, without modification you will get radar error messages and front radar system won't work. No help from customer service at all, they just keep blaming others. Eventually i got it working, had to remove a big part of the plastic, which was covering radar and signal would not get trough!
Also, you have to buy badge from them separately, they charge £60, actual price directly from Mercedes is £24!!!
Not using them again
AS I TOLD, THEY ARE ALWAYS BLAMING FITTERS!! I USED VERY RESPECTED GARAGE WHO GOT LOT MORE POSITIVE FEEDBACK'S ON GOOGLE THAN THEY GOT, BUT STILL THEY DO NOT WANT TO HEAR NOTHING AND ONLY REPLY YOU GET THEM IS- ASK FITTERS TO FIT IT CORRECTLY!!- I GOT IT SORTED FINALLY AS PART WHICH COVERS SENSOR NEEDS TO BE REMOVED!!! HAVE A LOOK AT MBWORLD FORUMS, A LOT OF PEOPLE HAVING PROBLEMS WITH THIS COMPANY AND, ALSO THERE IS EVEN AN INSTRUCTION, WHAT NEED TO BE REMOVED TO MAKE THESE GRILLS WORK! SO STOP BLAME OTHERS, IF YOU ACTUALLY MAKING A CRAP!!
DO NOT BELIEVE REVIEWS ON THEIR WEBSITE - THEY MAKE THEM UP AND DO NOT PUBLISH ANY NEGATIVE FEEDBACKS AT ALL!

2023幎3月27日
自発的なレビュヌ
Cksperformance ロゎ

Cksperformance からの回答

We were somewhat surprised to read your review.

You purchased a grille from our Ebay store, and had it fitted by a sub-standard company who were unable to fit the grille correctly.

Somehow they managed to not attach the distronic emblem correctly, but instead of taking the issue up with the garage who fitted the grille and managed to get an error on your screen, after they fitted it "temporary unavailable Sensor dirty", instead you went on an abusive tirade with emails, threats, and constant complaint. Our staff tried their best to email and call you, they even left voicemails as you never responded.

We never received a single response, and you even opened an Ebay return case which we gladly would have honoured had you returned the grille back. Two days ago the case closed, because you failed to return the grille.

The issue was down to your fitters, and not us. It would absolutely ridiculous to blame us when we did not even fit the grille!

Instead you are placing completely nonsensical reviews, and did not return the product, through no fault of ours.

You even attempted earlier today to say the OEM AMG emblem which you purchased did not fit.

Strangely though, every single customer who has ordered this grille has not had a single issue. Perhaps they used professionals.

5぀星のうち5の評䟡

First class in every respect... 10/10

The whole process from the on-line presence, an excellent web site, easy to navigate. The customer communication, keeping me informed. The follow up emails, technical questions answered promptly... To receiving the part I ordered was first class in every respect. Thank you Cksperformance, you have demonstrated how customer service should be. Highly recommended. 10/10

2023幎5月5日
自発的なレビュヌ

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