Clarks レビュー 

I had an excellent experience, served by Shaam and Ella. They were so helpful, friendly and patient and they made my day a lot brighter.

We came into Clarks today for new school shoes for my son. My son has is fussy about shoes and likes the same style. Jas was amazing. So friendly, kind and patient. My son sadly was a little rude to Jas, I did apologise and explained to my son, she was doing her job and shouldn't be rude. Jas was amazing and stayed professional. For school shoes I always come to clarks. They are hard wearing and last

Yesterday,I was at clarks middlebrook store and bought 3 pairs of shoes and Safa
(who helped us out) was very helpful and patient with us.And today I bought another 3 pairs, and Muhammad was very gentle,kind,helpful and also patient with us, and so we'd like to give a special mention to them and their wonderful service.

Nadie in the Swansea branch was really helpful, loads of patience trying loads of different shoes on for my kids. Happy customer.

Was bought a pair of Clarks men's tan boots just over two years ago, which weren't cheap I can assure you, but recently noticed that the soles are starting to become detached from the top outer edges?
Whenever closer inspection is applied, one is given the impression that the soles are stitched directly to the boots so it wouldn't become detached at all, but this isn't the case, it looks as if the soles are glued on as the stitching doesn't go all the way through from boot upper to sole, meaning the glue is drying out and no longer holding the soles in position of attachment on both boots?
Clarks markets their footwear as quality products to last a considerable period, hence the price, though I would have thought Clarks footwear would have lasted longer than occasional use which is all they were subjected to.
Would I spend more for Clarks shoes over other brands; possibly not after this experience.

The staff in Clarks in general are always helpful, but the staff in the Bideford Outlet store always go above and beyond, Katie in particular. I always bring my kids here because we know we will get an exemplary standard of individual service. Well done team!

We went to Clark - Bournemouth store today . There was a gentle man named Jamie . He was so helpful and nice to us . He helped my little one to find the right shoe for him .
Loved the service and sale offer 😊

Oldham branch spindles

Gill was the lady who measured both my children's shoes and was so kind and helpful explaining everything along the way .. we will book in with her again for school shoes soon
Thank you Gill

Absolutely tremendous service from Anna who has just been awarded her 50 years service certificate. A great ambassador for Clarks. I do like dealing with a British Company and in fact have worn Clarks shoes since I was 7, I am 77 now so it was a pleasure to purchase two pairs of shoes yesterday at the Worthing store.
Keep up the excellent quality.

I returned a pair of shoes as part of a planned online exchange. They received the original pair back a month ago. I am yet to receive either my exchanged pair or a refund. I have contacted customer service twice previously to be told the exchange would take 14, then 28 days...and I'm still waiting.

My toddlers feet were measured wrong and I was sold shoes that are too narrow for him, the store is two hours away and they're expecting me to travel back with them for a refund, it's impossible!

Fosse park Leicester
I would like to commend Aiden for the outstanding service he provided while helping me return a pair of shoes. It was a complex situation, but he handled everything with professionalism, patience, and genuine care.

Even though the store was close to closing time, Aiden never made me feel rushed. Instead, he took the time to fully understand the issue, explain my options, and ensure everything was resolved properly. His attention to detail and commitment to helping me went above and beyond my expectations.

Aiden provided some of the best customer service I have experienced. He remained friendly, positive, and focused on finding the best solution, which ultimately left me very happy with the outcome. His dedication and excellent attitude turned what could have been a stressful experience into a very positive one. Thank you, Aiden, for your exceptional support.

Went here while on holiday the young ladie was so.helpful we went though the colours and in the end I chose the light blue polyvelts if that's the correct way of spelling them she was brilliant spending the time trying to choose in-between looking after other customers absolutely amazing great shop brilliant service

I went to Clark’s at middlebrook this afternoon for some pairs of new shoes for my 2 year old daughter and was greeted by Karen who then couldn’t do enough to meet our needs. She was very patient with my daughter who loves exploring and doesn't like to stay still very long. She measured my daughter’s feet and found the exact size needed and then helped me to find the pairs my daughter wanted. Such an easy experience that I was dreading but Karen made it like a breeze. Will definitely be going back for her next pair.

Fantastic customer service from Kal!

Shit service. No respect by the salesperson Jane M. The other lady was nice. But the one that "helped" us out at the till she had no respected, gave dirty looks and careless. Threw the receipt on the desk at us.

I visited your Hexham store today Friday 26. June. First i was greeted by a member who said "hello and welcome to Clarks hexham"
I hadn't even had time to look at your shoes when another assistant asked if there was anything i wanted to try on. I carried on trying to ignore the fact that she was basically chasing me around the shop waiting to pounce as soon as i looked interested in a product. I picked up one shoe and there she was on my right shoulder itching to once again say "are you not ready to try something on yet" Why have you adapted this heavy approach? all you are doing is sending customers like me to shop elsewhere
The final stroke for me was when once more she came up to me and asked me again if i was ready to try anything on. My reply was "i like to have a look around before i buy, so because of your constant pressurising i will go elsewhere and spend some money"
Why do you teach your staff to intimidate customers?
Obviously after that i promptly left and told her that she was so wrong to pressure customers to the point of intimidation

I visited Grafton st store today and the staff are so friendly and helpful. Webber was amazing and I bought really awesome Wallabys.
Dee :)

I am very pleased from the service I received today by Trinity in Bangor.
Thank you again!

Great customer service by Talisha and Aidan. Talisha’s customer service skills and knowledge on the shoes were excellent!