ClassDojo レビュー 

Impossible to cancel. Keeping all your kids memories locked away, they don't ask for consent to take photos of your children at all, and with Epstein list going public and the founders tied to that insanity, (like lifetouch who has decades of all our children's photos) we don't know what they're doing with our kids data with access timeline of their images. I've struggled to cancel and finally decided to go through my bank. Also reported to FTC and BBB. I do not recommend the use of ClassDojo and do not trust doing business with them.

A mess! We had 2 classes with 2 different teachers. They both were kind and seemed to be great tutors! 5-stars for both of them.
My issue is the pricing. Wow!
I've been overcharged and I can't talk to a human being to get a refund! $58.00, twice a week adds up. If the classes were done, the pricing would be fine. The issue is I've paid for about 6 or 7 classes and my son has only had two.

I downloaded the class Dojo app on the seven day free trial in order to assess whether I would like to subscribe. I DID NOT subscribe for the full year! On the 19 February 2026 an amount of R1499 was deducted by them, from my credit card. I did not share my credit card details with them? I wrote to them on 23 February 2026 to request a refund based on the fact that I did not share my credit card details or authorize the transaction. This is a grave concern to me. How did they deduct money from my credit without me sharing my details? They need to indicate to customers how they are accessing this information? It has been 32 hours and I have not received an update on my ticket number 4969860. I need my money refunded immediately. I am a senior citizen and grandparent. On principle due to their unethical approach, I do not want anything to do with this app.

I’m unable to reach anybody. I keep receiving emails about a booking which happened by mistake. I emailed 60 seconds after the mistake was made, and called two minutes after the mistake was made and left a message. I keep making phone calls but no one has ever reached me back and it’s been 48 hours.

We decided to enroll our son in Dojo Tutor and we are very happy and satisfied with the wonderful work Miss Ciara and Ms. Abby are doing. We have seen the progress Luis has made in reading, which was a bit difficult for him since English is his second language. Thank you so much for keeping our son motivated to continue learning to read. Thanks to Shane for always supporting us and keeping an eye on what's happening with Luis.

Things are going very well. I signed my other daughter up with Kristy on another day. Both of them have 55 minute lessons scheduled each week. Kristy is a great tutor and I love the convenience of online tutoring instead of rushing out the door to make an appointment. I've had a great experience so far. Very easy to reschedule/cancel classes if needed, send messages to the tutor, upload documents (homework), etc. I have been pleased so far.

Refuse to use it, ridiculous how it funnels you in to pay for it. I’m shocked at how the school system picked this route for communication etc.. they are in it for the money

My child's teacher asked me to sign up for Class Dojo so I can see her class announcements and have a way to communicate with her directly. I signed up assuming this was a free service (because there was no other options but one to select from!!), come to find out I was later charged $69.99, when I asked for a refund an automated response was given to contact Apple! I didn't even get to speak to a live human about my concern. After continuously asking for a refund, automated replies were to contact Apple, (yet another company with automated response) nothing happened and the company just took my money! Terrible experience, even the teacher was not aware they were doing this to the parents. She tried to help but still nothing. Now I get spammed with their tutoring emails, after they ripped me off. TERRIBLE COMPANY!

great everything

I just about had it today. Today was the hay that broke that camel's back. I have been paying dojo plus for over a year. It really didn't bother me. I had a wonderful teacher we found for my daughter Caroline Short. She was awesome until she wasn't. She had so many emergencies. My goodness she would cancel my daughter's classes or she would leave my daughter hanging. Needless to say she was very good. We decided we would give her a second try with my other daughter. Boy was it a huge mistake!!! Day 1, Halloween I think it was. She had an emergency ! I was like come on again. So we decided it was time to let her go. We then decided to give someone else a try. As if the system gets angry it assigns some random teacher. So we got a reading teacher who only teaches 3rd grade reading. Come to find out this info after we're done with our trial run. I go to check my dojo (tutor.classdojo.com) and see that we have been assigned three classes with some random teacher whose credentials are unknown. Who assigned this teacher to me? Needless to say I was like, screw this!!! Cancel everything!! As a matter of fact, cancel dojo plus while you are it. I hate the incompetence. I hate the fact that I spent so much money in months past and none of my loyalty was honored. Then they have the nerve to tell me that the classes they book for me are considered prime time and they cost a bit more. The utter shame !! I will look somewhere . It's too bad that I had to say goodbye to what I thought was a good platform until today.

Had it! Tutors show up say 50% of the time, if that, my twin girls are in the 5th grade and often they are just playing math games, which of course they like, but has it made an overall impact in their scores..NOT! Tired of sub par tutors and they can't even stay on for a full 30 minutes. Stay away.

The reading tutoring through Dojo has been absolutely outstanding! From the very first session, I saw a remarkable boost in confidence and reading ability. The tutors are incredibly skilled, patient, and genuinely dedicated to helping each student succeed. They make learning to read engaging and enjoyable while tailoring lessons to each child’s unique needs and pace.

Communication through Dojo is seamless, and the support feels truly personalized. I’ve been amazed by the progress and enthusiasm for reading that has developed — this program is a true game changer!

Renée Perrier

I have to say it is exceptional except for one point…Well I have to say I agree with one of the other feedbacks about pricing and they tell you to join the app without making it clear they charge for it… And I was a bit disappointed in that and the price of the tutoring sessions that are 25 minutes… It shouldn't be as expensive as it is however with that being said! I am extremely satisfied with the tutoring because only three sessions and I saw a difference with my grandson and the young lady is a blessing and very kind! I will say even though I think the pricing is high it is an excellent way to help your child when it comes to your child stay catch up and stay on top! I given an overall five star rating even though the price point is a bit off...

Our 8 year old daughter started with Dojo Tutoring last year and her time with Ms. Jacqueline changed everything. Increased confidence and improved reading scores. We couldn't have asked for a better tutor. Our daughter LOVES her. Through this time, we've needed to change subjects and the consultations have been equally amazing. Catherine is the example of how to do it correctly. We had informative talks and always aimed at gaining the best outcomes for our daughter. Her patience, stellar interpersonal skills and knowledge went above and beyond. Excited for another school year. Kudos to Jacqueline and Catherine!

Received a notification that Class Dojo took 59.99 USD from my bank account!!!!!!! I only needed this application for my son who was in nursery school last year. I don’t see any reason why you want me to pay for something that I am no longer using ! Please give me my money back.

I want refund !!!!

I received a link to sign up and I was under the impression it was free. Supposedly a central place all parents can go to see pictures of their kids at school so I assumed something like Whatsapp.

After giving my personal details (something I only do to trusted companies and based on it being about my sons school, I guessed I could) I then hit the payment request which was about £6-7 a month. HELL NO, get me out of here so I cancelled the whole sign up thing. Over 6 weeks later I am still getting emails to confirm my address.

The class dojo app told me that I needed to pay to use it. Didn't realize it would be a lump sum of $70. I'm not even entirely sure how to navigate the app itself.

want to get a refund for class dojo I didn’t give my permission to Authorize a payment for $69.99. I only want the basic class dojo (free) !
My bank account was overdraft plus fee’s . Customer service is non responsible . Chase bank won’t refund me the money .
I should not have to pay to communicate with my son’s kindergarten teacher in public school.
I want refund !!!!

Paid for class and the teacher did not show up on zoom, also emailed them about it, they asked me to reschedule and then no more responses from them. Truly disappointing.

Update : A second class was rescheduled for me which they then also canceled by email .

This is the worst form of communication. The paid part pops up a lot , notifications are not reliable and truly wish our school wouldn't use it.. hate it!!!