Cleverjewelry レビュー 

Ordered mother and daughter ring on the 1st of November which I wouldn’t have done had I realised it came from china! But have had no emails from them since the 4th, can’t find anything about where the parcel is or if it’s even coming, will not be in using this site again.

One star is generous but that's the lowest I can give. Shipped from China despite being Australian company. Appalling quality. Allegedly the ring is sterling silver but weighs virtually nothing and the pattern engraving is dreadful, the finish of the rest of the ring is very rough. I imagine these are being stamped out in a factory by their thousands. Absolute rip off.

Took a while to arrive but realised it was coming from China. Said it’s sterling silver on their website but I’ve worn it a week and it’s already turning copper coloured. Wish I had read these reviews before ordering!

My order took over three weeks to come. It was over the delivery date and didn’t realise it was coming from China!
The parcel landed and the boxes were smashed to bits! I got 15% refund for all the hassle. Very mean and need to buy a new box for each of the gifts!

Big sis little sis ring has the quality of the pound shop. Disgusting quality and arrived from China postal address to return is in Australia.

Complete and utter rubbish terrible customer service avoid at all costs save your money you will find better in a charity shop.

Ordered big sister little sister ring on the 18/9, arrived 27/9. In a pretty pink box, lovely verse inside with a very pretty ring.
Very happy with delivery and service.

Absolutely shocking service. Item arrived too small and not the best quality. I wanted to return for a refund which there policy says you can, what it fails to tell you is that you have to post back to Australia!!!! Which even for a small item is £14.99.. I have sent numerous emails.. there policy also states about there customer care etc…. But they don’t even reply to most if my messages.. awful company would NOT recommend

only just had sisters ring delivered snd they pissed me off i ask before ordering if it comes with bthe poem so they know what the ring symbolizes they said yes with s returning an email very quickly becauseits for an order but don't bother when ireply for complaint but after reading reviews which i wish i done before i find out they in Australia so they will be in bed

Please do not buy from this company, my order was apparently lost by the courier, after nearly 2 weeks of no replies I was finally notified to say a replacement had been sent, this was sent form China and arrive some 3 weeks later, when it arrived it did not have the lovely poem that was pictured with the necklace and quite honestly it is not worth the money paid for it, I could have purchased the same thing from Shein for considerably less money. I will not be giving this to my daughter as it is poor quality.

I bought a ring each for my daughters before Christmas, it never arrived in time!! One silver one gold, the silver ring is fine but the gold ring has turned colour, i emailed clever jewellery, they apologised and sent another one, this one has done the same and has also lost a jewel..
I've emailed numerous times, with no reply!!!! I don't like to leave negative reviews but I need too!!
Very Disappointed

Stones fell out after 2 wears. Not good quality. Terrible customer service

I wish I had read the reviews first.
I bought 2 mother/daughter rings with hearts for my grown up daughters for Christmas. They arrived late. When I opened them, no cards and the rings looked like toy ones.
I asked for a refund/return lable and the address is Australia and I've to pay the return fee.
Absolutely gutted. The website it very well made, the rings not so much. Please if anyone reads this, do not buy anything from Clever Jewellery.

Order not delivered and no reply from the customer support.
Ordered ring on 9th November on 14day delivery. Support email on 20 November said it will be delivered in 2-4 days. Missed my daughters birthday.
What a joke of a company.

Update on 20/12/2024:
They have responded by saying the parcel got lost and replaced the item. I have received the ring I ordered.

Very poor value for money - I wish I had read the reviews first. The type of ring you’d get in a Christmas cracker !

Eventually sent my order after I had to chase a number of times. Sent a cheap, nasty looking ring which is definitely not sterling silver. If I had the energy I would try and get a refund

Bought a Mother/Daughter love knot ring last year to give to my daughter who is going to work abroad for a year. Gave it to her a month ago, she loved it…..but it turned copper colour and a stone fell out within a week or two of wearing. Her finger turned green. Poor quality and definitely not sterling silver. Contacted company, sent photos, to be told purchase date was out of their initial 30 day returns policy despite not being as described, faulty and not fit for purpose. Very disappointing and poor service. Would not buy from this company again.

As reported by another lady, I bought 3 mother and daughter rings. I wore the ring for 4 days and it turned copper. Contacted customer services to be told by Linda that it is out of warranty (but it is faulty). There is no warranty on their refund policy or terms and conditions, just 30 day return if you change your mind. The rings are not fit for purpose and faulty and they are trying to hide behind a lot of words. Who puts a warranty on jewellery unless they are trying to scam their customers.
DO NOT BUY FROM THIS COMPANY. To get a refund on a faulty ring, they are saying I have to pay for postage to Australia which will put me more out of pocket. This is not stated on their website.
Looking at social media posts, they post almost daily with only a few comments- suggesting they delete posts daily to hide bad reviews. Each post is different looking at the comments. Also their Facebook page has not been updated since 2022 also suggesting they have a lot of unsatisfied customers.

I ordered a mother daughter ring, which states on their website sterling silver. This has been worn a couple of times and is already turning bronze there is also no markings to suggest it’s sterling silver!

My money has been taken & I have a screenshot of my confirmation number but I’ve heard nothing & had on email to confirm

Ordered 3 mother and daughter rings which came and are lovely I had concerns that they would not arrive but an email answered promptly by Linda put my mind at rest With so many scammers around it’s good to be able to vouch for this company and the quality of their goods