Easy process. Good price and prompt delivery. The straightener is just what I needed as it has temperature control with lowest setting to stop my white hair yellowing when I straighten my fine frin... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Excellent product! It is so much quicker than my old straightener and does a much better job. Very happy and would definitely recommend this product!
企業が回答しました
Love the new curved wide cloud nine straightening iron! Absolutely brilliant, best straightener I’ve ever used and will only continue buying from cloud nine! X
企業が回答しました
I’m not unhappy with this straightener, and it does the job, but I don’t feel the quality is quite what it used to be. One of the reasons I originally switched to Cloud Nine was because I felt other... もっと見る
企業が回答しました
企業情報
CLOUD NINE について
当該企業による記述
IT’S TIME TO DO RIGHT BY OUR HAIR, RIGHT?
At CLOUD NINE, we are unstoppable. Leading a revolution in hair and beauty. From innovation in technology to a commitment to create a greener supply chain, we are changing the future of hair and won't stop until we get there.
REVOLUTIONARY
Our radical, revolutionary technology ensures that you never have to compromise on your hair's health and style, no matter what products you use.
SUSTAINABLE
We’ve launched the industry’s first iron recycling scheme and our commitment to sustainability doesn’t stop there.
Whatever your hair type, whatever your look, we’ve created products that get your kind of style, to leave you feeling unstoppable.
CLOUD NINE Guarantee
45 DAY Money Back Guarantee
If for any reason you wish to return a product that you have recently purchased from cloudninehair.com.au, your order is covered by our 45-day money back guarantee.
連絡先
4.7
優良
3034件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
CLOUD NINE からの回答
Thank you Paige for sharing your wonderful 5* review! We are so pleased to hear that your order arrived quickly and that you are loving your new straightener and dryer. Cloud Nine x
Ordering was easy
Ordering was easy. Free items made it worth ordering online. It came within the delivery time I was told.
2026年6月15日
CLOUD NINE からの回答
Hi Linda, thank you for sharing your 5* review. Cloud Nine x
easy to order
easy to order, quick delivery & as always products that stand up to there claims
2026年6月15日
CLOUD NINE からの回答
Hi Heather, thank you for taking the time to share your feedback. We're thrilled to hear that your ordering experience was easy and that you are enjoying your products! Cloud Nine x
Amazing I love the volumiser so much I…
Amazing I love the volumiser so much I have salon hair everyday now!!!
2026年6月18日
CLOUD NINE からの回答
Hi Sarah, thank you, we are delighted to hear you are loving the Volumisers as much as we do! Cloud Nine x
CLOUD NINE からの回答
Thanks for the 5* review! Glad to hear that you're happy with your order! Cloud Nine x
Amazing!!!
2026年6月11日
CLOUD NINE からの回答
Thanks for the 5* review! Glad to hear that you're happy with your order! Cloud Nine x
Unfortunately just didn't hit the mark
Unfortunately just didn't hit the mark. Blow dryer was weaker than my 10 year old dryer & wasnt impressed with straightener either. Was so disappointed, but had to send them back (at my own cost).
Sad, as I thought they were supposed to be up there in quality.
2026年4月2日
CLOUD NINE からの回答
Hi Kendall, thank you for sharing your feedback, however we're sorry to hear that you decided to return your order. If you'd like any help on product choices in the future then our Customer Experience team will be happy to help. Cloud Nine x
Cloud Nine are always a pleasure to…
Cloud Nine are always a pleasure to deal with. Everything clear and concise on their website. Easy ordering and super fast delivery times. 🩷
2026年5月29日
CLOUD NINE からの回答
Thanks for the 5* review! Glad to hear that you're happy with your order! Cloud Nine x
I’m not unhappy with this straightener
I’m not unhappy with this straightener, and it does the job, but I don’t feel the quality is quite what it used to be. One of the reasons I originally switched to Cloud Nine was because I felt other brands had declined in quality over the years, but unfortunately this straightener doesn’t seem to have the same premium feel or performance as my older Cloud Nine.
It’s still a decent product, but for the price I expected a little more. At this stage, I’ll likely explore other brands when it’s time to replace this one.
2026年5月18日
CLOUD NINE からの回答
Hi Kylee, thank you for sharing your feedback. However, we are sorry to hear that you are a little disappointed with your iron. If you need any assistance please reach out to our Customer Experience team who will be happy to help. Thank you, Cloud Nine x
Didn’t receive what I ordered.
I ordered ‘The Wide Iron & The Airshot Pro Styling Set’ but only received the straighteners.
Apparently there was a website glitch. Doesn’t count for the fact that I as a customer wasn’t aware of the ‘glitch’ and still didn’t receive what I had ordered after notifying customer service.
I have put in a complaint with consumer protection WA.
2026年6月9日
CLOUD NINE からの回答
Thank you Mia for sharing your review. We are truly sorry to hear about the issue with your recent order and the missing item. We understand your frustration regarding the website glitch and the subsequent experience with our customer service. We are actively reviewing your case to understand what went wrong and to ensure we address your concerns thoroughly. We can see you are in direct contact with our Customer Experience team. Cloud Nine x
After sales service was great
2026年6月12日
CLOUD NINE からの回答
Hi, thank you so much for sharing your feedback, we are delighted to have been able to help you! Cloud Nine x
The new wide iron straightener
I’ve bought the new wide iron straightener and it’s the best straightener I’ve owned. Better than my ghd straightener.
2026年6月11日
CLOUD NINE からの回答
Hi Gloryana, thank you for this wonderful feedback. We're thrilled that you love your new Wide Iron! Cloud Nine x
Customer Service
Very happy with the customer service I received. The wide iron I bought as a gift had some issues turning on. The cloud nine team were very efficient and helpful with the warranty process. Have been using cloud nine products for years and highly recommend them.
2026年6月12日
CLOUD NINE からの回答
Hi Jacinta, thank you so much for sharing your experience. We are delighted to hear our Customer Experience team were able to help. Thank you for your recommendation. Cloud Nine x
CLOUD NINE からの回答
Hi Kerrie, this is great to hear. Thank you for sharing your 5* feedback! Cloud Nine x
CLOUD NINE からの回答
Hi Kylie, it is wonderful to hear that your order arrived quickly and that you are enjoying the product. Thank you for sharing your feedback. Cloud Nine x
My thin hair looks amazing
Am .. was horrible with using a straightener. Was a tad nervous purchasing off an influencer post. I am super glad I did it. The cloud nine allows time with the lower temp setting to get it right. I have been using the tutorial videos to get more confident . Love the midnight blue colour. The free gift is fun. I will see if I grow more hair from the intra red.
2026年6月10日
CLOUD NINE からの回答
Hi Brigette, it is fantastic to hear that you are getting great results whilst protecting your hair at the same time by using a lower temperature, this is exactly what we love to hear! We are so pleased you love the midnight blue colourway :) Thank you for sharing! Cloud Nine x
CLOUD NINE からの回答
Thank you Holly for sharing your glowing 5* review. Cloud Nine x
Best straightener compared to ghd
Best straightener compared to ghd. Great feature of heat settings.
2026年6月4日
CLOUD NINE からの回答
Thank you Harpreet for sharing your 5* review. We're so happy you love our straightener and its heat settings! Thank you for your kind words. Cloud Nine x
Excellent heated styling tool
Excellent heated styling tool! Made well, great safety features. All in all, a fab product. My last straightener lasted me 10 years! Now that’s saying something about quality. Cloud nine all the way.
2026年6月9日
CLOUD NINE からの回答
Thanks for the glowing 5* review! Glad to hear that you're happy with your order! Cloud Nine x
Great straightener
I have thick, frizzy hair. It glides through and makes it look sleek in no time. Very happy!
2026年6月2日
CLOUD NINE からの回答
Thank you Rikki for sharing your 5* review. We're so glad our product helps with your thick, frizzy hair. Cloud Nine x
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