Older: some of these reps are so bad like 2 loans got liquidated as the transactions took so long to go through their proccess for verifying transactions are so slow i dont understand and this rep jonny will leave you on hold for an hour with no response the customer service needs to improove greatly. i appreciate the service but my gosh they need a revamp and an easier less stressful way to transfer funds. and should be a timed grace period before loans are liquidated so if these issues happen you have time to get it resolved. i put and extra 300 usd on a loan and then wasnt showing up a half hour later its liquidated still and hour later after liquidation i told him what happened still no response this was bs. i would have rather let my loan go at that rate but no they wait till you deposit and screw you. speed up the verification cause this was unacceptable.

UPDATE: A rep has gotten back to me and has reinstated my loan that was liquidated due to circumstance so I really appreciate the extra help that was given as they had gone out of their way to make it a positive experience. Coinrabbit took responsibility even though they didn't have to. So I rated 5 stars for coinrabbit but I will rate 3 stars previous. 5 star for resolved issues stars due to that experience. This is a great platform and if the company will take responsibility I am more than appreciative. 5 stars for resolving the issue but I keep a 3.5 star because that one rep made it really really frustrating with no response. I thank coin rabbit for fixing the issue an will continue to use them as overall I have a positive experience with them.

I will keep the old review so people understand the situation and see that coinloan does care and not all reps are bad. Sometimes you got no choice. But they are willing to fix any issues.

My experience with Coinrabbit has been great. At the beginning I made some rookie mistake that Coinrrabit team fixed in no time. So was very impress with their professionalism though it was my mistake. The platform I found really easy to get your head around; especially for a newbie. My only issue at the moment is the constant depositing when repaying. I Would like to see Loan repayment options with collateral or available crypto. I think that would make it so much easier. Then the constant back and forth depositing that with the transferring fees that adds up. Otherwise everything has been smooth so far.

There are a lot of DeFi and lending options in the market, and I chose Coinrabbit because I prefer a way to communicate directly with a business rather than a faceless service. So far, the service has been excellent. I have raised two questions in the chat, which were responded to promptly by the customer service team.

Great platform , good customer service , i've now borrowed and repaid , assets were returned to my wallets quickly , would recommend Coinrabbit , always be aware when you borrow you can get liquidated , so i would recommend keeping loans below 80% ideally 60% or lower

Great Platform. The Loan goes through within Minutes. Easy to Use. It is a lifesaver during volatile market to get a loan against the collateral.

Upto 90% Loan is amazing!

So far so 5*
The perfect long BTC strategy.

Update #2: They have taken case of most things, however, still awaiting a response to ticket # 20332.

Update: It has been over 24 hours and I still have one transaction pending. I have e-mailed support about it and they responded quickly the other day, and now they have not responded in 24 hours. I still didn't see anything about a 0.4% fee and it does not make sense that they do not disclose to customers the fee does not happen if you send collateral directly to the loan instead of the "wallet". That is confusing and makes it appear that it is a hidden fee. The wallet function can be skipped completely for customers looking only for a loan it seems.

Would love to give these guys a good review. Was excited to do business and exchange crypto so they make money. However, a few alarm bells going off unfortunately:

#1) They have a "wallet" for you to transfer crypto into. That has a $50 fee. Then, there is an origination fee if you get a loan. Now you can also transfer crypto to the loan directly, but they don't tell you that on the "wallet" page, so it's a double-dip of fees - $50 + $64 origination fee.

#2) I then sent from my "wallet" to the loan my XRP, and it has been ~3 hours and it still hasn't posted. This is even though XRP is instant. Now, I have missed an opportunity to buy XRP with the proceeds of the loan at a good price, and CoinRabbit missed an opportunity to make money from exchange.

#3) I have submitted a support ticket to cancel the loan and just return the XRP to my wallet so I can transfer it out if desired. I have now received no response. It is a sizeable amount of XRP.

Delaying withdrawals and hidden fees are not exactly what is all over YouTube and review websites. I will give you a day or so to sort this out, but I do think people should be aware of this all over YouTube and Reddit as this could cause major issues for people and is not what you advertise. You advertise No Hidden Fees and 5-10 minute loan funding.

Thank you!

They were honest and customer service was always available to help

Straightforward, super easy-to-use interface and application process. Reasonable rates and terms. Couldn't have asked for a more satisfactory experience. Highly recommended.

CoinRabbit ,one of the best i work with in my 6 years of experience in the Crypto environment. Easy to use and excellent and fast service. I will definitely recommend CoinRabbit especially when you are new in Crypto. Just a Fantastic experience. Well done and Keep it up.I love the New Features as well. .

I do not know why all the YouTube Crypto Influencers are not talking about this. I was using another lending platform that charged outrageous gas fees to do anything. This app has amazingly low gas fees and it is very fast. I recommend this app to everyone who wants to use their crypto as collateral to borrow even more crypto.

Easy to use (no KYC) but limited functionality, tech issues & no insurance. Basic info not displayed on your loan (monthy interest amt, APY...). Ability to add collateral and reduce loan amt, but no ability to withdraw collateral or increase loan amt - it is 1-way street. Customer support is terrible. Had major issue accessing my loans and was told for several days it was a problem on my side. After finally admitting it was their problem, it took them 1 week to fix the problem. Also collateral is not insured.

I have been using Coinrabbit for around 1 year now, and very satisfied with coin selection and the terms.
More coins can be added, as I see it's working process.

The best website I have ever seen. It is possible to get the loan you need soon

Though initially hesitant to use a service like this, my trial run worked out well. The process is very easy and quick to navigate. The user interface is excellent and straightforward, and even when I made a mistake, the customer support chat responded surprisingly fast and was very helpful. I would definitely recommend using CoinRabbit.

I'll explain what these scam artists do. It's clever. And they are super nice while doing it...

They WANT you to get liquidated. That's the whole point of the 90% LTV (which is more because of the origination fee). They will play with timings. I'll explain... they liquidate IMMEDIATELY and automatically. But if you want to repay your loan and receive collateral, they will take FOREVER. What will they tell you? That the transaction is "stuck" and other factors. It's a lie. What they are doing is holding onto your collateral and they can usually get a liquidation to get the collateral they need to pay you back. It can takes HOURS to get your collateral back? Why? Again, you won't get a straight answer from them.

It's great because you don't know what they are doing as long as you are willing to wait hours or days for your collateral to be returned. Just know that they are screwing over others with your collateral. They can often get those liquidations. By the way, they will recover a loan... but only if the price goes even lower than the liquidation price of course lol. Again, they WANT you to get liquidated.

They did make it easy to GET a loan, and the support is very good. I asked a lot of stupid questions before I got my loan.
Everything about the process runs fairly smoothly.
EXCEPT there is a nasty sting the tail. There are HIDDEN fees when making the repayment.
I was shown a certain amount that I owed for the repayment.
But when I went through the process of making the payment, the invoice was for a - you guessed it - larger amount. The extra fee amounted to about 2.8%, or USDT $5.
I asked support about this . First I was told the extra was "commission fees". When I questioned this further, I was THEN told the extra was "network fees". BS. I paid the network fees to send the USDT-TRX. They were sending SOL, whose tx fees are ~=0.
The support person couldn't give me a link which explained the extra fee.
So the process is easy, but this kind of dishonest gouging leaves a bad taste.

The reply below attempts to justify the hidden costs. The point is, I was SHOWN one figure before I made the repayment, and then I was CHARGED a higher figure during the repayment process. There was no prior explanation of this.

PLUS claiming network fees seems dubious given that the currency being withdrawn was SOL.

I would like to express my gratitude to CoinRabbit for their exceptional service.

A week ago, I took out an XDC loan that was dangerously close to being liquidated. Thanks to the numerous notifications I received, I was able to increase my loan successfully and avoid any complications.

Also, would like to say thank you to the support team at CoinRabbit that went above and beyond to assist me throughout the process. I truly appreciate the high-quality service and the invaluable support provided by CoinRabbit.

Thank you once again, and please continue your outstanding work!

Dear CoinRabbit,

I am writing to inquire about the possibility of obtaining a cryptocurrency-backed loan under specific terms that differ from the conventional margin call and liquidation structure.

My requirement is for a loan that allows me to pledge my cryptocurrency as collateral. However, I am seeking a loan agreement that does not involve margin calls or automatic liquidations. My intention is to maintain control over the collateral and, in the event the value of my collateral falls below the loan amount, I would like the opportunity to voluntarily add additional collateral to balance the loan-to-value ratio.

The key aspect of this arrangement is to avoid automatic liquidations or margin calls while giving me the flexibility to manage my collateral actively. I am seeking an arrangement where the emphasis is on the borrower's ability to supplement the collateral if and when necessary, rather than on automatic mechanisms triggered by market fluctuations.

Could you please advise if such a loan structure is possible within your platform? If so, I would be interested in discussing the terms and conditions in detail.

Looking forward to your response.

Sincerely,
Alexander