At first Iwas sent the wrong blankets in the wrong size n colors and the where super quick to my it right, but omg the blackets are amazing they keep the night sweats away and keep u cool all night... もっと見る
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I saw this online and was curious for A while so decided to try one so glad I made A purchase now such an amazing item and does the job perfectly for myself nomore bad nights of waking up with... もっと見る
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I can honestly say that Comfysleepers cares about making their customers happy. They went out their way to help me make my kids happy with their blanket trust me my son loves his comfortable cover. Yo... もっと見る
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Absolute rubbish no cooling at all. Took nearly 4 weeks just to receive my blankets. Would not recommend this company
企業が回答しました
4.2
ほぼ満足
196件のレビュー
ネガティブなレビューの 89％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Scammers, do not buy anything from this company
I ordered what I thought were pillows but received pillowcases. Okay, my error but when I tried to return these, I wasn’t allowed, all because they weren’t faulty. So now left with butterfly pillowcases which are no use whatsoever and out of pocket by £36
2025年6月30日
自発的なレビュー
Comfysleepers からの回答
We are so sorry to hear about your experience, and we sincerely apologize for the inconvenience and frustration this has caused. We understand your disappointment with receiving pillowcases instead of pillows, and the inability to return them.
One of our resolution specialists will be reviewing your case and will be in touch with you shortly to discuss possible solutions. We appreciate your patience and understanding.
Very efficient company.The pillow give…
Very efficient company.The pillow give me a good night sleep
2025年8月6日
自発的なレビュー
Comfysleepers からの回答
Thank you for your wonderful 5-star review! We're thrilled to hear that you're enjoying your pillow and that you found our company efficient. We appreciate your feedback and are delighted you had a good night's sleep.
My friend and I took advantage of the…
My friend and I took advantage of the BOGOF offer. I received mine first. I contacted the seller because the other one did not come. They were very helpful, acomodating and stayed in communication with me throughout the sale. The other blanket came yesterday, I was happy to report to them that it had been delivered. We love the blankets
2025年8月6日
自発的なレビュー
Comfysleepers からの回答
That's wonderful feedback! Thank you for sharing your positive experience with the BOGOF offer and for highlighting the helpfulness and communication of our team. We're thrilled you and your friend love the blankets!
Great blankets
Great blankets! Love the material it’s so soft! Shipping was fast, and customer service has been very supportive.
2025年8月6日
自発的なレビュー
Comfysleepers からの回答
Thank you so much for your kind words! We're thrilled to hear you're loving the blankets and that our team was able to support you. Your feedback means the world to us — welcome to the Comfy Sleepers family! 💙
It Works 👏🏼
Absolutely love my cooling blanket… it has been a game changer for my bedtime. I even gifted one to my hairdresser ☺️.
2025年8月6日
自発的なレビュー
Comfysleepers からの回答
Thank you so much for the amazing review! 🌟 We're thrilled to hear the cooling blanket has been a game changer for you — and how sweet of you to gift one to your hairdresser! 💙 We truly appreciate your support and love having you as part of the Comfy Sleepers family. 😄👏🏼
I purchased two super king blankets
I purchased two super king blankets, light green pillow cases X 2 and a memory foam pillow. I received a eye mask, ear buds and a brilliant scrunchie that hold my thick long hair. The scrunchie was the best item!
My order took over 2 weeks to be delivered, I didn't receive the pillow in my order. I had to send pictures of what I ordered and the packaging emails back and forth. 13 emails later and another 2 weeks I received the pillow .
I have been so disappointed, I didn't find the blankets cooling at all. I actually found they warmed up and I would have to move as I got so warm. The pillow just absorbs the heat from your head even taking out the stuffing. The pillows are just normal pillow cases. No cooling effect, they don't feel any different to normal cases.
When I first tried the blankets and pillow, I thought it maybe because of the heat wave we were having as it was unusually hot in the uk.
To give it a fair try I've waited until it was cooler, 20/22c, I still found them too warm, a cotton sheet I personally find cooler.
I wouldn't recommend. I spent over £100 and don't think it's value for money, they feel slippy when on the bed and no doubt end up in the back of the cupboard.
2025年6月21日
自発的なレビュー
Comfysleepers からの回答
We’re really sorry to hear about your experience and the frustration it has caused for your in-laws. We understand how difficult and disappointing this situation must be, especially given their long-standing loyalty.
Please rest assured that our Customer Experience Team is currently reviewing your case, and they will be in touch shortly to look into this matter more closely and assist you further.
Thank you for your patience, and again, we’re truly sorry for the inconvenience caused.
Great Company Good Prodcuts!
Customer service and reviews of the company was overall positive. The product I received was very good for the price paid. The shipping was a little long but it wasn't a deal breaker.
2025年8月5日
自発的なレビュー
Comfysleepers からの回答
Thank you so much for your kind words and for taking the time to leave a 5-star review!
We’re so pleased to hear you’re happy with both the product and your overall experience with us. Your feedback means a lot and helps us continue to improve.
Thanks again for your support!
These pillows are great
These pillows are great, I'm sleeping a lot better and waking with reduced neck pain.
Wish I'd found the company and pillows sooner. Great job thanks
2025年8月5日
自発的なレビュー
Comfysleepers からの回答
Thank you so much for your wonderful 5-star review!
We’re so glad to hear the pillows are helping you sleep better and relieving your neck pain — that’s exactly the kind of feedback that makes our day. We’re grateful you found us and truly appreciate your kind words.
Wishing you many more restful nights ahead!
Exceptional customer service and product
This customer service really stood out for me. When my order came in, the colour was wrong. I emailed the company about the wrong shipment and they responded to my email within a few hours. After providing a picture of the wrong coloured blankets and pillow cases that I received, the company rectified the problem immediately by shipping me the correct colour blanket and pillow cases. I also got to keep the wrong coloured blankets and pillow cases and didn’t have to worry about returning them!
The product comes as advertised. The colours match the pictures, the blankets do have the cooling effect, and they are indeed comfy!
2025年7月15日
自発的なレビュー
Comfysleepers からの回答
Thank you so much for your fantastic 5-star review!
We’re thrilled to hear that our team was able to quickly resolve the issue with your order and that you're happy with both the service and the products. It's great to know the cooling blankets and pillowcases are living up to your expectations — that means the world to us!
Thanks again for your kind words and support. We’re so glad to have you as part of the Comfy Sleepers family!
Very happy with my pillowcase
Very happy with my pillowcase, feels lovely to sleep on, delivery was quick, would recommend
2025年8月5日
自発的なレビュー
Comfysleepers からの回答
Thank you so much for your lovely review — we’re really glad to hear you’re enjoying the pillowcase and that delivery was smooth!
Your support means a lot to us, and we're grateful you took the time to share your experience.
butterfly cervical pillows
I bought 2 butterfly cervical pillows, one for myself and other for my husband;
he has definitely felt an improvement in his breathing and sleep immediately;
I can feel how comfortable my body posture is while lying down using my pillow; I managed to get buy one get one free offer which made my purchase more affordable and I got a sleep mask included with the purchase.
2025年6月6日
自発的なレビュー
Comfysleepers からの回答
Thank you for your wonderful review! We're so pleased to hear that both you and your husband are benefiting from the butterfly cervical pillows — especially knowing it’s already improved his breathing and sleep. That’s exactly what we hope for!
Thanks again for choosing us, and we hope you both continue to enjoy restful, comfortable nights!
Comfortable Pillows
I was sceptical about the pillows at first, but after a night or two of using them, they helped relieve neck pain.
2025年6月4日
自発的なレビュー
Comfysleepers からの回答
Thank you so much for giving our pillows a try — we’re really glad to hear they helped relieve your neck pain after just a couple of nights!
We understand the initial skepticism, so it's wonderful to know they've proven themselves to be both comfortable and supportive. 😊
If there’s anything we can do to earn that 5th star next time, don’t hesitate to let us know — we’re always here to help!
The blankets are such good quality, helpful team
The blankets are such good quality; they are soft and so cool for summer and don’t make you overheat! I will say to check the measurements before you order because they are different to standard sizing; the team are so helpful and replied to me so quickly!
2025年8月4日
自発的なレビュー
Comfysleepers からの回答
Thank you so much for your lovely review! 🌟 We're thrilled to hear you're enjoying the quality and cooling comfort of the blankets — and yes, they're perfect for the warmer months!
We also really appreciate your note about the sizing; it's a helpful tip for future customers. And of course, we're always here to help whenever you need us. 😊
Thanks again for your support — it truly means a lot to us!
Absolutely terrible experience
Absolutely terrible experience. I received my cooling blankets and pillowcase case and they are nothing like they are described on the website. The pillowcase is just a plain pillowcase and the blankets are cheap polyester that made me sweat. I contacted the company to voice my dissatisfaction. After emailing back and forth for over 12 hours they promised to issue a refund, only after I agreed to take down my original review. I removed my review, they issued a refund and sent an email confirming this. I then received a second email canceling the refund. I reached out to them again asking why the refund was canceled and they lied again claiming it was not. I told them I received an email from them stating it was and my bank records reflect this. I checked my bank statement several times during this process,the refunded amount appeared pending then disappeared. Not only are the products terrible, the company is dishonest and lacks integrity. I have wasted more time than necessary on this matter. I have now conacted the bank to have them deal with a refund. The whole experience has been an absolute nightmare
2025年7月28日
自発的なレビュー
Comfysleepers からの回答
We sincerely apologize for the issues you encountered with your order, the miscommunication regarding the refund, and the overall unsatisfactory service you received. This is certainly not the standard we aim for, and we deeply regret falling short of your expectations.
Our support team is currently reviewing your case to understand what happened and to find a solution that addresses your concerns. We will be in touch with you as soon as possible with an update.
Again, we apologize for the inconvenience and frustration this has caused.
Butterfly memory foam pillow
I would definitely recommend the memory foam butterfly pillows, best pillows we’ve had in years.
The customer service is also very good, responded to my email promptly and sorted my enquiry.
2025年8月2日
自発的なレビュー
Comfysleepers からの回答
Thank you so much for your wonderful 5-star review! 🌟
We’re absolutely thrilled to hear that you’re loving the butterfly memory foam pillows—and even more pleased that our customer service left a good impression. Your kind words mean a lot to us.
If you ever need anything else, we’re always here to help.
Amazing cooling blanket
Amazing cooling blanket,lovely soft material. Company are very quick to respond to any problem you may have, such a great offer of buy 1 get 1 blanket free. Quick delivery.
Would definite buy again
Thanks very much
2025年8月1日
自発的なレビュー
Comfysleepers からの回答
Thank you so much for your kind words! 🌟
We’re thrilled to hear you’re loving the cooling blanket — soft, cool, and comfy is exactly what we aim for. 😊
It also means a lot to know our support team was able to help and that your delivery arrived quickly. We truly appreciate your support and can’t wait to have you shop with us again!
Ice Cooling Calming Blanket
Brilliant blanket, really great for hot summer nights. It well made, durable and it's lightweight but not too thin and keeps you nice and cool. Not found any other products that is anywhere near as good. Also you get 2 for 1 so it's a great deal
2025年8月1日
自発的なレビュー
Comfysleepers からの回答
Thank you so much for your fantastic 5-star review! We're so happy to hear you're enjoying the Ice Cooling Calming Blanket — especially during these hot summer nights.
It’s great to know you found it well-made, effective, and a great deal with the 2-for-1 offer. Your feedback truly means a lot to us!
Hot Nights
I'm thrilled with my blanket it's absolutely brilliant in the hot weather. I put it over me when I watch tele and over me at night. Lovely material. Customer service was first class would highly recommend this company. They keep you updated and you can contact them and they respond. Excellent 10/10
2025年8月1日
自発的なレビュー
Comfysleepers からの回答
Thank you so much for your glowing 5-star review! We're absolutely delighted to hear you're loving the blanket — especially during those hot nights — and that you've had such a positive experience with our customer service.
Your kind words and recommendation mean a lot to us. We're so glad to have you as part of the Comfy Sleepers community!
Really good purchase
I didn’t have too much hope on that buy.
But I’m really surprise, quick delivering, my son love it, for the price, I’m super happy with my purchase.
2025年8月1日
自発的なレビュー
Comfysleepers からの回答
Thank you so much for your kind 5-star review! We're so glad to hear your son loves the blanket and that you were pleasantly surprised with the quick delivery and overall value.
It means a lot to us that you're happy with your purchase — thank you again for your support!
Brilliant blanket
Brilliant blanket, comfortable sleeping much better and just waking up when I need to and not feeling uncomfortable anymore
2025年7月21日
自発的なレビュー
Comfysleepers からの回答
Thank you so much for leaving such a lovely review on our website — we're really glad to hear the blanket is helping you sleep more comfortably.
Your feedback truly means a lot to us!
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