Commas is great to work with! Helped me grow my company, clients have access to CC payments and financing now. They work direct with me to resolve any issues and have nothing but good things to say a... もっと見る
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レビュアーのコメントを見てみましょう
These guys are a bunch of grifters peddling a bunch of lies and BS! I spoke to a handful of clowns, Allan, Mike Goodman, and Erik Able who put on a show and tell you this will not cost anything and th... もっと見る
企業が回答しました
UK ETA Scam ⚠️ I wanted to purchase two ETAs for a trip to London with my son. The website looked official, so I believed I was on the genuine UK government website. The advertised price was €20... もっと見る
企業が回答しました
No other payment processor compares and I've tried most of them. What stands out is the direct access to support, I'm talking a slack channel with the whole commas team, anything that needs to get s... もっと見る
企業が回答しました
2.9
まあまあ
230件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 84％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
This company doesn't care about…
This company doesn't care about legitimate customers. High fraudulent business are using this platform and they provide no protection against them. Even with a lot of evidence, once the payment is done you are on your own.
2026年9月3日
自発的なレビュー
Commas からの回答
Hi Antonio — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity.
We've reached out to you through email to help resolve this directly.
We take all customer concerns seriously and are here to help.
Thank you,
FanBasis, Inc.
Fake eta
Fake eta, Charged 176 € twice, please ne careful, only access uk government page
2026年9月4日
自発的なレビュー
Commas からの回答
Hi there — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity. Please contact us at support@fanbasis.com
with any details you have so our team can assist you promptly.
We take all customer concerns seriously and are here to help.
Thank you,
FanBasis, Inc.
Easy communication and support for…
Easy communication and support for sellers on their platform.
2026年9月3日
自発的なレビュー
Commas からの回答
Hi Amanuel,
Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.
We truly appreciate your kind words and trust in FanBasis.
Sincerely,
The FanBasis Team
Wanted an ETA and unfortunately came to…
Wanted an ETA and unfortunately came to Theke page.
Did not get it and they Booker 140 instead of 20£. Twice.
Absolety bullshit
2026年8月28日
自発的なレビュー
These guys are a bunch of grifters…
These guys are a bunch of grifters peddling a bunch of lies and BS! I spoke to a handful of clowns, Allan, Mike Goodman, and Erik Able who put on a show and tell you this will not cost anything and then charge $67 to establish a website. They don't tell you it is a recurring payment of $67 and then they go through this weird Wizard of Oz story that I must be qualified before I can speak to the grand wizard (aka Marketing Director). Stay away from these charlatans and be weary of their clown show.
2026年9月2日
自発的なレビュー
Commas からの回答
Hello,
Thank you for bringing this to our attention. After reviewing the transaction, we can confirm that the charge associated with this purchase has been fully refunded. If you have any additional questions or would like further clarification, our support team can review the account details upon request.
We have also reached out to you directly with more information.
Thank you,
FanBasis, Inc.
1 Year In Thoughts
I've been with FanBasis (now Commas) for the past year and a bit, and they have been great at helping me with fees, disputes, and different payment options. It was my go to platform as a South African who receives payments in dollars. I had a call with Orlando and he was super helpful. He was able to explain all the new additions since they became Commas, overall super happy with the relationship
2026年9月2日
自発的なレビュー
Commas からの回答
Hi Jonathan,
Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.
We truly appreciate your kind words and trust in FanBasis.
Sincerely,
The FanBasis Team
No other payment processor compares and…
No other payment processor compares and I've tried most of them. What stands out is the direct access to support, I'm talking a slack channel with the whole commas team, anything that needs to get sorted gets sorted right away, the fees are also negotiable depending on the volume you bring in.
Top team!
2026年8月13日
自発的なレビュー
Commas からの回答
Hi there,
Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.
We truly appreciate your kind words and trust in FanBasis.
Sincerely,
The FanBasis Team
Commas
Commas, is one of the top platforms for Creators! Navigable UI that makes it easy to sell and get paid.
2026年9月1日
自発的なレビュー
Commas からの回答
Hi J,
Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.
We truly appreciate your kind words and trust in FanBasis.
Sincerely,
The FanBasis Team
commas.com belast mijn creditcard met…
commas.com belast mijn creditcard met een ongeautoriseerde afschrijving van € 142,60, gedateerd 23 augustus 2026. Ik ken het bedrijf niet en heb nooit zaken met ze gedaan. Het is schokkend dat dit zomaar kan.
2026年8月23日
自発的なレビュー
Commas からの回答
Hi G.H. — we understand how concerning unrecognized charges can be. Commas is the merchant of record for purchases made through our platform, but the repeated activity you described does not reflect how our system normally processes transactions. We’d like to review this for you as soon as possible.
We have reached out to you directly for more information on this!
We take payment security very seriously and are here to help.
Thank you,
Commas, Inc.
UK ETA scam
I was trying to buy an ETA to enter the UK and clicked on the commas website, the price of the ETA matched the one I was told ( 20 pounds) but after I payed I got charged 143 euros, and did not receive an ETA.
After having reported this incident to Commas they have proceeded with a full refund of the transaction.
2026年8月31日
自発的なレビュー
Commas からの回答
Hi Jimena,
Thank you for bringing this to our attention. After reviewing the transaction, we can confirm that the charge associated with this purchase was already fully refunded. If you have any additional questions or would like further clarification, our support team can review the account details upon request.
We have also reached out directly with more information regarding your transaction.
Thank you,
The Commas Team
These guys are the truth
These guys are the truth! Finally found a reliable payment processor that actually pays out on time! Also their customer service is of the best. Highly recommend to anybody who needs to process any sort of payments for their business. Especially bigger ticket items
2026年8月28日
自発的なレビュー
Commas からの回答
Hi Jonathan,
Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.
We truly appreciate your kind words and trust in Commas.
Sincerely,
The Commas Team
Something smells fishy with these guys
Something smells fishy with these guys. I'm pretty sure they are up to no good. 2 hrs. of investigative questioning & they can't discuss what they do.
I smell a rat. And a fish.
2026年8月27日
自発的なレビュー
Illegal and Fraud by Fanbasis
I saw charges on my bank statement for $67 one on April 22 one on April 27 totaling $134. I don’t even know what they charged me for. I have never set up an account to sell anything online. I have no desire to do this. I’m disabled , 70-year-old woman on Social Security. I tried to email their Support, but I never got any replies. Then I went to my bank and asked them to dispute the charges and they denied me. I don’t understand how I was charged or why I was charged
I never got an account. I never logged into any account. I have filed complaints with the Better Business Bureau and the consumer protection agency. But nothing has ever been done. I’ve never heard from anyone about my money. This is illegal and fraud. I know there are laws that protect consumers but at what point do they start protecting us? I will keep filing complaints to any agency that I can find for help. I won’t stop until I receive justice and my money back.
2026年4月22日
自発的なレビュー
Commas からの回答
Hello,
Thank you for bringing this to our attention. After reviewing the transaction, we can confirm that the charge associated with this purchase was already fully refunded. If the requester has any additional questions or would like further clarification, our support team can review the account details upon request.
Please contact support@fanbasis.com using the email address associated with the checkout so our team can assist accordingly.
Thank you,
FanBasis, Inc.
I’m an 81 year old grandma
I’m an 81 year old grandma and have absolutely no need of this product and don’t know how it even went through with the wrong email but I want my money back. Something is terribly wrong here.
2026年8月13日
自発的なレビュー
Commas からの回答
Hi Linda — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity. Please contact us at support@fanbasis.com
with any details you have so our team can assist you promptly.
We take all customer concerns seriously and are here to help.
Thank you,
FanBasis, Inc.
Horrendous experience
Horrendous experience!
Customer service should be negative 5 stars. They are absolutely terrible.
2026年8月1日
自発的なレビュー
Commas からの回答
Hi Jessica — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.
We appreciate you bringing this to our attention and are here to help.
Sincerely,
The FanBasis Team
Such a crookedcompany they changed their…
Such a crookedcompany they changed their name to Commas. Please do not use this company for credit card processing. They do not know what they are doing. They WILL try to take large summs from your bank account.
2026年7月1日
自発的なレビュー
Commas からの回答
Hi Jack — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.
We appreciate you bringing this to our attention and are here to help.
Sincerely,
The FanBasis Team
Y'all are nothing but a scam
Y'all are nothing but a scam. Y'all took 106.00 dollars from my husband . You asked him were y'all could send the money to but instead of giving him the money y'all tried to take money from him. Y'all are nothing but a joke. SCAMMERS
2026年7月17日
自発的なレビュー
Commas からの回答
Hi Dennis — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.
We appreciate you bringing this to our attention and are here to help.
Sincerely,
The FanBasis Team
Amazing Help
Amazing Help, Fast Customer Support and great people. Fun to work with for sure.
2026年7月13日
自発的なレビュー
Commas からの回答
Hi Robert,
Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.
We truly appreciate your kind words and trust in FanBasis.
Sincerely,
The FanBasis Team
SCAM!!
SCAM!!! Please do NOT fall for this after wasting your time on the fabulous glowing instructions from the "Jay" person who claims to make you a millionaire. Oh what a fool!!
Soooo, I get an email stating they need more information about my scam review, even the people that register you agreed that I might as well cancel since I don't have more & more $$ to get to " The Button" to make money, please do not fall for this like I did.
2026年7月5日
自発的なレビュー
Commas からの回答
Hi Deborah— thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.
We appreciate you bringing this to our attention and are here to help.
Sincerely,
The FanBasis Team
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