Call answered by Adam who was knowledgeable across all available products and was able to summarise quickly my specific requirements, and eliminate time wasting options. Fast precise Q and A and clear... ãã£ãšèŠã
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I believe the customer service person that helped me today, his name is Ian, forgive me if I am wrong. However, he was great, answered all my questions, and was patient and friendly while professional... ãã£ãšèŠã
Adam was extremely helpful. He went through plans with me and explained in terms i would understand. When I asked about another plan he went on to explain why their plan might not be as good. My br... ãã£ãšèŠã
At the beginning of the call I was really frustrated and angry with my TPG internet service and was thinking about changing providers. I spoke with Rory who was absolutely amazing and was able to expl... ãã£ãšèŠã
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Compare Broadband is a free service to help you find the right broadband plan. If our website doesn't answer all your questions then our friendly Melbourne based staff can. Call 1300 763 813.
Compare Broadband
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- Free broadband comparison service
- Independent and free broadband advice to help you find the right plan for your household needs.
- Locally operated call centre
- Melbourne based broadband advisors
- Open hours
- Monday-Thursday 9am to 8pm Friday 9am to 6pm
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Level 1, 14 St Kilda Road, St Kilda, 3182, Melbourne, ãªãŒã¹ãã©ãªã¢
- 1300 763 813
- info@comparebroadband.com.au
- comparebroadband.com.au
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jacob was great and friendly
Very helpful and polite and patient
Very helpful and polite and patient. Job well done
Shaun was very helpful with myâŠ
Shaun was very helpful with my requests, explained every detail in âLamens termsâ so I was able to make a comfortable decision at the end. I highly recommend using this company to anyone.
Great service and awesome help
Great service and awesome help. Melissa very knowledgeable and helpful with questions.
The team member was very professionalâŠ
The team member was very professional and was able to handle all my questions to make me have a clear understanding
Smooth and competent assitance
Upgrading our NBN from a 5G system that was totally unsatisfactory - My needs were identified immediately and a great solution provided. One call, no mucking about.
very helpful
Dealing with Tim was very helpful.
Jacob was easy to talk to and alsoâŠ
Jacob was easy to talk to and also listened . very helpful.
lance higgins
Excellent customer service
Had a very good experience with George from Compare he was very good explaining about the different services and providers and answered all my questions. Very easy to talk to.
Very helpful!
The salesperson (Oliver) was exceedingly helpful and good humoured and was able to answer all my questions and made the whole process very simple. He was able to suggest a plan with Tangerine that will save us $25 a month for the next year which as a pensioner is a significant saving.
The team
The team, explained existing charges clearly and guided me through the new providers charges, so easy to understand, did all the paperwork and ready to change over at the best time so I am not wasting money moving too early. Great Service and will use again.
So easy to deal with and so fast
Melissa was a great help!
Melissa was a great help and gave us a lot of options and helped us choose the best one that suited us. It was a seamless experience and would recommend!
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