Compare Broadband レビュー 4,238

Communication skills performance

Adam was very helpfull and able to resolve issue with web page.

My Husband & I spoke to a gentleman named Jacob this morning who was super helpful! Jacob’s Customer service is a 10! Not only was Jacob kind & friendly to chat with, but took time to listen to our concerns & suggest options best suitable to our needs. Great team & would highly recommend.

Very easy and friendly review of where we were with our former supplier and what our options were going forward. No hard sell, just helpful. The Dodo agent talked concisely of what would happen and then an automated T&C message. We are connected!!

Very knowledgeable and helpful. Knew whether the existing modem would work, handled the entire signup process.

Natalie was a pleasure to deal wih. Polite, informed and pleasant.

The service agent was very helpful and I feel I am getting a much better service than I have now, and at a much better price

I am writing a review about my phone call I had with a Jade from Compare broadband who called me about my internet services as I am not happy with my current provider. I have to say this person I dealt with would have to be the best Customer Service operator I have ever had the pleasure speaking with. This person had empathy on my current situation and understood the obstacles I’ve faced and was a good communicator. The whole experience was above and beyond. The conversation flowed and there was no awkwardness. I’ve dealt with a lot of customer service people in my lifetime and have been appalled with majorly of them. But finally after having had a good experience with Jade today over the phone , there is hope that there are still good customer service operators around.

George from compare broadband was amazing. He was very helpful and a pleasure to deal with.

Compare Broadband did a excellent job tank their advise was great

My experience was a very positive one the lady that helped me was very patient and very informative with all my queries and questions

They set me up with Tangerine who sent my modem to the wrong address after billing me $233. I rang back wanting to speak with Cameron who assured me he would put me through to the right person at Tangerine to help me and he didn't. Further, he said he would call back in 3 hours to follow up with me as to the outcome and he never did. As it stands 2 weeks later, im without a modem, out of pocket and Tangerine won't refund the modem until they get it back. Where's the modem? Who knows? I have no way of tracking it.

Melissa was great, really helpful - gave all information we needed clearly. Would have given 5 stars, but call quality wasn't the best - very echoey and couldn't always hear clearly.

The representative was helpful and well informed. And helped me select a plan which suited my needs

Very happy with the Shaun , think that was his name . The process was pretty quick and easy . You are normally on the phone for ages . To have everything sorted before I even move in is great .

I got what I wanted the salesman was courteous pleasant attentive to my needs. He should be seloing cars.

The service team were wonderful, giving me wonderful options and explain details of each connection, speed, modem, extenders, keep up the good work

Diana was very helpful, polite and understood my needs.

Efficient,friendly. Knowledgeable,helpful