Our Solicitor uses Compass during house transactions so we were prompted to use them. All went well including a phone all at the end to go through our answers.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Alicija was extremely kind and helpful in assisting me with some questions I had using Compass and put my mind at ease during a stressful time. She was calm and methodical. Makes a nice change to spea... もっと見る
企業が回答しました
Alisha adapted very well to my sometimes conflicting approach, but her patience got us there in the end. She was able to explain why many of the question didn't apply directly to my very simple situat... もっと見る
企業が回答しました
Very friendly and efficient. Explained the process and the questions very well. I used Teams call meeting method and it worked very well. No issues.
企業が回答しました
企業情報
当該企業による記述
We have designed the UK’s only accurate property tax calculator. SDLT, LTT and LBTT – our system allows you to calculate liability for any of these with certainty and confidence.
連絡先
4.6
優良
180件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Compass からの回答
Thank you so much for the review! We are glad you had a good experience.
Straight forward and helpful
From our first meeting to the end result, Compass were brilliant, especially Toby and James. The process was straight forward and it is helpful they make sure to have a follow-up meeting to confirm all the details you entered. Everything was done in just a few days. The price was quite reasonable as well.
2024年8月6日
Compass からの回答
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with Compass. The entire team strive to make the process as straightforward and efficient as possible, so it’s great to know we hit the mark. We’re also glad you found the follow-up meeting helpful and that everything was completed quickly. If you ever need assistance in the future, don’t hesitate to reach out. Thanks again for choosing Compass!
Very good customer service
Very good customer service
Polite, answered everything I asked and explained everything I needed explaining.
2024年7月31日
Compass からの回答
Thank you for your kind words and positive feedback! We're delighted to hear that you had a great experience with our customer service team. Our goal is always to provide clear, helpful, and friendly support to our clients, and it's wonderful to know we achieved that with you.
Understood our needs
Understood our needs
Took good care to understand our situation before coming up with an outcome in which we can have confidence.
2024年7月30日
Compass からの回答
Thank you for your thoughtful review. We're thrilled to hear that our team took the time to understand your needs and provided an outcome you can trust. Our priority is always to ensure we fully comprehend our clients' situations to offer the best possible solutions.
First class service
Very easy to understand and use , Kiara was wonderful to deal with and super helpful, for someone like myself who is going through this process for the first time , her knowledge, helpfulness and professionalism was invaluable to me . Thank you so much for making this a very easy process for me
2024年7月23日
Compass からの回答
Thank you for your wonderful feedback! We are delighted to hear that you found our service easy to understand and use. Kiara will be thrilled to know she made a positive impact on your experience. Her knowledge, helpfulness, and professionalism are indeed invaluable, especially for first-time buyers.
Staff really helpful and talked me…
Staff really helpful and talked me through the procedure with patience.
2024年7月9日
Compass からの回答
Thank you for your kind review! We're pleased to hear that our staff were helpful and patient in guiding you through the procedure. Our team strives to provide clear and supportive assistance to ensure our clients feel comfortable and informed.
Yesterday I spoke with Toby who was…
Yesterday I spoke with Toby who was absolutely brilliant helped me out with all the form filling, would definitely 💯 recommend thanks 🙏
2024年6月19日
自発的なレビュー
Compass からの回答
Thank you for your fantastic review! We’re delighted to hear that Toby provided brilliant assistance with your form filling. Your recommendation means a lot to us.
Fantastic customer service
This morning I have spoken to Toby who very easily guided me through the questionaire, he was very polite, and efficient and a pleasure to speak to.
2024年6月13日
自発的なレビュー
Compass からの回答
Thank you for your kind words! We're thrilled to hear that Toby efficiently guided you through the questionnaire and made the process pleasant with his politeness and efficiency.
Fantastic customer service
Fantastic customer service. Really helpful and efficient
2024年6月11日
自発的なレビュー
Compass からの回答
Thank you for your wonderful feedback! We're glad to hear that you found our customer service helpful and efficient. Your satisfaction is our top priority.
Great service
I was so grateful to Ben and Toby for walking me through the experience of the questionnaire. They were kind and helpful. Thankyou
2024年6月10日
自発的なレビュー
Compass からの回答
Thank you for your lovely feedback! We're so pleased to hear that Ben and Toby were kind and helpful in guiding you through the questionnaire. Your gratitude means a lot to us.
Without a doubt a life saver to our…
Without a doubt a life saver to our business and clients. Not only helped clients but provided us as Solicitors with peace of mind. Worth a weight in gold. Also helped lower our PI.
2024年2月1日
自発的なレビュー
Compass からの回答
Thank you for sharing your feedback and experience with us! :D
Simple app to use to calculate Stamp…
Simple app to use to calculate Stamp Duty, staff support is fast and very helpful.
We use compass on every purchase transaction and have full confidence in the information provided by Compass.
2023年11月16日
自発的なレビュー
Compass からの回答
Thanks so much for sharing your experience with us :)
Compass is very simple to navigate and…
Compass is very simple to navigate and use. Any problems with have are easily resolved by contacting the team (Jenzi or Neil). Clients are able to answer the questions easy enough which is a bonus.
2023年11月16日
自発的なレビュー
Compass からの回答
Thank you so much for taking the time to leave us feedback.
Swift and helpful support
The support team at Compass always responds swiftly to any SDLT queries, no matter how big or small. Their service is polite, friendly and helpful.
2023年6月21日
自発的なレビュー
invaluable tool for our property department
Using Compass SDLT is incredibly helpful to ensure the SDLT calculations are correct based on the specific circumstances of each purchaser. This is a reliable tool, great from a compliance perspective and removes the responsibility given the complexities of the SDLT regime.
It also provides a useful audit trail for compliance purposes.
The tax consultants have always been very helpful and clear when dealing with specific queries.
2023年1月10日
自発的なレビュー
It has been a real benefit to our firm…
It has been a real benefit to our firm in using the calculator on every transaction giving us the peace of mind that the SDLT is calculated correctly the first time, every time.
Being CQS approved it is vital we have the necessary audit trail for clients SDLT calculations and Compass provides this.
Easy and quick to use with great support from the team if any queries arise.
2022年3月25日
自発的なレビュー
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