We were moving into Devon from the United States and did not know anything about the real estate process here. Lucie was incredibly helpful, patient and reassuring. She helped us through the experienc... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I am very thankful to Sharon Tyler who always updated my case also thankful to solicitor Harry Parkes and his staff I was very confused because first time buyer I don’t know what to do but ASAP hel... もっと見る
I had to sell my Mum's house recently due to her passing. Fortunately I was given a lot of assistance from this company, who helped to make life less stressful for me. Nicola D’Cruze (Sales Progresso... もっと見る
企業が回答しました
Ashleigh went above and beyond on the purchase and sale of the properties. I honestly believe that the whole chain would have fallen through several times without her excellent management and oversigh... もっと見る
企業が回答しました
企業情報
当該企業による記述
Here at ASAP, we offer estate agents, auction houses and mortgage brokers a unique out-sourced sales progression service, dedicated to getting house sales and purchases completed much faster. With many years’ experience in the property field, we understand the aggravation and costs associated with unnecessary delays during the sales and conveyancing process. That is why we offer a flexible range of services including Sales progression, compliance and conveyancing recommendations. This gives you the option to work with your own solicitors or our handpicked network of conveyancing experts. Working with clients on your behalf, our proactive approach can reduce transaction times by up to 8 weeks and our average fall through rate is 9% which is a third of the national average. We also know how important your hard won clients are to you. With an excellent TrustScore, you can rest assured that we look after them as you would and help their transaction get over the line faster with minimum stress and maximum speed. **We invite all clients to supply a Trustpilot review on completion, positive or negative to ensure this score is an accurate reflection of our service.
Proactive Sales Progression, Proven to Speed up your Home Move by up to 8 Weeks.
当該企業による記述
- 24/7 Online Portal | Dedicated Sales Progressor | Compliance Checks | Support with your Paperwork
- Clear updates, regular communication and support provided by our team of CeSP qualified progressors so you can Complete ASAP.
連絡先
The Garrison Suite, The Barracks Business Centre, Wakefield Road, WF8 4HH, Pontefract, 英国
- 01977 797625
- hello@completeasap.co.uk
- completeasap.co.uk
4.7
優良
2036件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing Jill!
Jill was fantastic throughout, always quick to respond and clear in her explanations of what was going on. She dealt with a tricky buyer well and was always professional. A great job throughout a year long completion process! (not her fault it took a year!)
2026年8月26日
Complete ASAP Ltd からの回答
Thank you for your kind words! We're thrilled to hear that Jill provided you with excellent support throughout the process. Her professionalism and dedication to navigating challenges are truly commendable.
We appreciate your patience during the year-long completion, and we're delighted to have been part of your journey. If you need assistance in the future, please do not hesitate to reach out.
Super helpful and supportive!
At the start of moving house I was unsure of what the purpose / value was of Complete ASAP. I also had a sales progressor from my own estate agents and initially it felt like a duplication of effort. However, as the sale progresses, it was clear that Georgina from Complete ASAP was on top of everything. She was always the one I got updates from first and she was constantly moving things along. She was super helpful and pragmatic.
2026年7月28日
Complete ASAP Ltd からの回答
Thank you for taking the time to leave such a thoughtful review.
We're delighted to hear that Georgina made such a positive impact on your moving journey. We understand that at the start of the process, it can be unclear how a sales progressor's role adds value, especially when multiple parties are involved. It's fantastic to hear that, as your sale progressed, Georgina's proactive approach, regular updates, and commitment to keeping everything moving clearly demonstrated its value. We'll be sure to pass your kind comments on to her and thank you again for your recommendation.
Jill was always reassuring and…
Jill was always reassuring and supportive and any questions I had were always answered in a helpfull manner
2026年8月25日
Complete ASAP Ltd からの回答
Thank you for taking the time to leave such a lovely review. We're delighted to hear that Jill was able to provide the reassurance and support you needed throughout the process.
Providing clear, helpful advice and being available to answer any questions is something we pride ourselves on, so it's wonderful to know that Jill made such a positive impact on your experience. We'll be sure to pass your kind comments on to her.
Thank you again for your feedback, and we wish you all the very best for the future.
Beyond outstanding support from Matthew Lewis
Juggling a complicated house sale and a simultaneous purchase is never easy, but Matthew made all the difference. Throughout a lengthy and difficult process, Matt kept us updated constantly, providing expert guidance, calm reassurance, and phenomenal customer service. He went above and beyond for us, and we quite simply couldn't have done it without him. Thank you for everything, Matt—highly recommended!
2026年8月25日
Complete ASAP Ltd からの回答
Thank you so much for your kind words and for taking the time to share your experience. We know how challenging it can be to manage a house sale and purchase at the same time, so we're delighted to hear that Matthew was able to provide the guidance, reassurance, and support you needed throughout the process.
Matthew takes great pride in delivering exceptional customer service, and your feedback will mean a great deal to him. We're thrilled he was able to make such a positive difference during what was clearly a complex journey.
Congratulations on your move, and thank you again for your recommendation. We wish you all the very best in your new home.
Ooouchhh…
Our experience with complete ASAP was quite mixed, which is why I feel three stars is a fair reflection of our journey.
For the majority of the transaction, Fernando was our sales progressor. He was always polite and pleasant to deal with, and I completely appreciate that progressing a property chain is not an easy job. Unfortunately, however, the communication often felt reactive rather than proactive. We regularly had to chase for updates, and quite often the response was simply that another reminder had been sent or that we were waiting for solicitors.
At times, we actually received more detailed and timely information from our own solicitors or other sales progressors within the chain than from the person representing our sale.
The biggest frustration was the lack of clarity and communication around timescales. New information kept emerging regarding notice periods and people’s expectations for completion. We had repeatedly communicated our own circumstances and how important the timing was for us, particularly with our baby arriving during the transaction and our mortgage moving onto a considerably higher variable rate, but we never really felt that our position was being strongly communicated across the chain.
Fernando then left the business unexpectedly towards the end of our transaction and Jody took over the final stages. I have to give Jody a special mention because the difference was immediately noticeable. Communication became much more proactive, we started getting clearer answers, things moved considerably faster and, most importantly, we finally managed to get exchange and a confirmed completion date agreed. A huge thank you to Jody for stepping in and getting things moving when we really needed it.
Unfortunately, the overall experience has still left a sour taste and has made us question whether involving a third-party sales progression company added the value we expected. If we were to sell again, it is something we would consider much more carefully.
That said, I don’t believe our experience with one particular sales progressor necessarily represents complete ASAP as a whole, and Jody’s involvement towards the end demonstrated the level of service that clearly can be provided.
The three stars are therefore primarily a reflection of our experience throughout the majority of the transaction, rather than a judgement of the entire company. Had the communication and proactivity we experienced with Jody been there from the beginning, our review would have been very different.
2026年8月18日
Complete ASAP Ltd からの回答
Thank you for taking the time to leave such a detailed review. We are sorry to hear that your experience did not consistently meet the standard you expected, particularly around communication, clarity of timescales and the proactive support you rightly hoped to receive during what was clearly a very important and stressful period for your family.
We appreciate how frustrating it must have been to feel that you were having to chase for updates and that key information regarding timescales and expectations within the chain was not always clear. While property transactions are dependent on multiple parties and many factors sit outside our direct control, we recognise the importance of keeping clients fully informed and ensuring they feel their circumstances are being clearly communicated throughout the process.
We are especially grateful for your kind comments about Jody. We will ensure your feedback is shared with her. We are pleased that her involvement helped provide the proactive communication, clarity and momentum that you were looking for during the final stages of your transaction.
We are disappointed that the overall experience left you questioning the value of our service, as our aim is to reduce stress and provide support throughout the moving process. Your feedback highlights the importance of consistency in communication and service delivery, and we will use your comments to continue improving in these areas.
Thank you again for taking the time to provide such balanced and constructive feedback. We genuinely appreciate it and wish you and your family every happiness in your new home.
Complete ASAP Ltd からの回答
Thank you for your kind review. We're delighted to hear that you found our team informative and supportive throughout the process.
We understand how important clear communication and reliable support are, and we're pleased that we were able to help make your journey as smooth as possible.
Always kept up to date
2026年8月7日
Complete ASAP Ltd からの回答
Thank you for your review. We're delighted to hear that you felt kept up to date throughout the process.
Clear and consistent communication is something we pride ourselves on, so it's great to know our updates helped give you confidence and visibility every step of the way. We really appreciate your 5-star recommendation!
Amelia Reeves has been amazing
Amelia Reeves has been amazing ! she was very efficient in communicating with my seller and my buyer as part of a chain, helped to chase things via calls/e-mails. Thank you Amelia!
2026年8月24日
Complete ASAP Ltd からの回答
Thank you for your wonderful review. We're delighted to hear about the positive experience you had with Amelia. Chasing updates and coordinating between buyers and sellers can make all the difference, and we're pleased she was able to support you throughout the process. We'll be sure to pass on your kind words to Amelia. Thank you again for taking the time to leave your feedback, and we wish you all the very best.
We found everyone who we spoke to very…
We found everyone who we spoke to very friendly. Emails replies were swift so we were able to keep on top of our sale progression.
We were going through quite a traumatic time with our newly born grandson during the sale and knowing someone was sorting the house sale enable us to focus just on family.
Thank you for all your help
Susan and John
2026年8月17日
Complete ASAP Ltd からの回答
Thank you for your lovely review. We’re so pleased to hear that you found our team friendly and responsive throughout your sale, and that our communication helped you stay on top of the process.
We’re especially touched by your comments regarding your grandson. We can only imagine how difficult and emotional that time must have been for your family. Knowing that we were able to take some of the stress of the house sale off your shoulders and allow you to focus on what mattered most means a great deal to us. Thank you again and we wish you all the best for the future.
Especially near the end of the process
Especially near the end of the process, they did a super job of keeping us informed and helped make progress when delays were happening.
2026年8月24日
Complete ASAP Ltd からの回答
Thank you for your wonderful feedback. We're delighted to hear that you felt supported throughout the process. Keeping our customers informed and helping to overcome any challenges or delays is something we take great pride in, so it's fantastic to know our team made a positive difference. We really appreciate your review and wish you all the best for the future.
Fantastic service!
Amanda has been nothing short of brilliant! Engaged by the seller of the property I am purchasing, her updates and customer service throughout has been faultless. If I was to buy again I would most definitely engage with Amanda and would recommend to anyone! She has made the whole process so easy and kept everyone updated and chased along throughout - priceless!
2026年8月24日
Complete ASAP Ltd からの回答
Thank you for your wonderful feedback. We're thrilled to hear that Amanda's communication, dedication, and customer service made such a positive impact on your experience. Keeping everyone informed and ensuring the process progresses as smoothly as possible is exactly what we strive for. Your recommendation means a great deal to us, and we'll be sure to pass on your kind words to Amanda.
Complete ASAP Ltd からの回答
Thank you for your lovely comments. We're thrilled that Isabella was able to keep the sales process moving and keep you updated every step of the way. It's great to hear that your first experience with Complete ASAP was such a positive one. We appreciate your great feedback and support.
Isabella has actively worked to move…
Isabella has actively worked to move the process forward and keep everyone informed about the sales process. This is the first time I used service from complete ASAP and it is very useful for have someone dedicated to monitor the process.
2026年8月21日
自発的なレビュー
Complete ASAP Ltd からの回答
Thank you for sharing your experience. We're so pleased to hear that Isabella's proactive communication and dedication made a difference throughout the sales process. Having a dedicated person to monitor progress is something we pride ourselves on, and we're glad you found the service valuable. We truly appreciate your fantastic feedback.
Complete ASAP Ltd からの回答
Thank you for your kind review. We're delighted to hear that you felt well supported through our communication and updates. Keeping our clients informed is a key part of what we do, so it's great to know this made a positive difference. We really appreciate your recommendation and wish you all the best for the future!
Highly recommended - friendly & proffessional
Jill Price kept us informed at every step. She was friendly and professional and ensured we understood what was happening.
2026年8月21日
Complete ASAP Ltd からの回答
Thank you for your lovely review. We're delighted to hear that Jill kept you informed throughout the process and took the time to ensure everything was clearly explained. We'll be sure to pass on your kind words to her.
It was reassuring to be kept up to date…
It was reassuring to be kept up to date at all times rather than chasing myself
2026年8月12日
Complete ASAP Ltd からの回答
Thank you for your kind review. We're delighted to hear that our regular updates provided reassurance throughout the sales process and meant you never had to chase for information. Keeping our clients informed every step of the way is something we pride ourselves on.
Just sold my second house in 7 months…
Just sold my second house in 7 months with ASAP overseeing the house sale,
Georgina dealt with both properties and kept us well informed on the progress of the sale.
Thank you Georgina for all your help.
Regards
John & Lin.
2026年8月20日
Complete ASAP Ltd からの回答
Thank you for your wonderful review! We're delighted to hear that Georgina provided such great support throughout both transactions and kept you well informed every step of the way. We'll be sure to pass on your kind words to her. Congratulations on your house sales, and thank you again for your recommendation.
Great company who kept us up to date…
Great company who kept us up to date throughout the whole process
2026年8月14日
Complete ASAP Ltd からの回答
Thank you for your kind review. We're delighted to hear that you felt well informed throughout the process. Keeping our clients updated every step of the way is a top priority during the sales process, so it's wonderful to know this made a positive difference to your experience. Wishing you all the best!
Georgina Green was amazing from start to finish
Moving home is extremely stressful,
Georgina Green was absolutley fantastic
2026年8月21日
Complete ASAP Ltd からの回答
Thank you for your kind review. We completely understand how stressful moving home can be, so we're delighted to hear that Georgina was able to make the process easier for you. We'll be sure to pass on your lovely feedback to her. Wishing you all the best in your new home.
Excellent service from start to finish
Excellent service from start to finish. Allison Beer has been extremely helpful, kind and friendly throughout the whole process. She has always kept us updated and followed up promptly whenever needed.
Allison is doing a fantastic job, and we are very happy with the service from ASAP. We would highly recommend her to anyone looking for a professional and supportive service.
Thank you, Allison, for all your help!
2026年8月21日
Complete ASAP Ltd からの回答
Thank you for your wonderful review. We're delighted to hear that you received excellent service throughout your journey with us.
Allison will be thrilled to know that her kindness, professionalism, and dedication made such a positive impact on your experience. Keeping our clients informed and providing timely support is something we strive for, and it's fantastic to hear that Allison delivered this every step of the way. We truly appreciate your recommendation and your kind words. We wish you all the best for the future!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。