Control4 レビュー 

I have had our Control4 system in our home for 10 years now and is constantly giving us problems. Several years ago it would no longer take updates and we were told we had to upgrade to the next level, which cost us about $10,000 to upgrade everything. The system constantly has issues. Lighting does not work consistently, the screens go blank all the time, etc. Our installer told us to just unplug and plug the system back into reset. Sometimes the screens come back and sometimes they don't. I would never put another one of these systems in a home again.

The remote for this system does not communicate with system, every time you pick up remote to use you have to wait for it to connect. Sometimes it takes 10 seconds but other times it takes 40 seconds.

They are not even worth 1 star. Please do not use them. We have got a system worth 35,000 pounds and the service plus the product is beyond acceptable.

The switches are all coming off. The speakers stop working and lights stop working from the switch. Control 4 has refused to take accountability for the Shabby work. All They have suggested is you switch the dealer and pay for the correction cost . They are not interested in holding anyone accountable but just want customer to shell out more to correct anything that has been fitted incorrectly .

Not convenient system at all, you cannot control your system, lol so not sure why they calm it control 4 , basically evertime you need to make changes you need to call tech specialized in control4 , all of them very expensive and charges $250/hr with minimum 3 or 4 hours payment , plus they are not available for few weeks at least. It was a headache and not user friendly system at all

Let's start here. When I built my home, I paid thousands of dollars (over 60,000) for my home Control4 system. Let's get the installation team out of the way. Over the years, I've owned several high-end, sophisticated technical IT companies, including International. When we see one, we know a good service and support team, and ours is top-notch. The Controller unit went out on our system, leaving the whole system unusable. The dealer stated that Control4 no longer made a replacement & suggested that I upgrade to a Sonas System for another $67,000.00... Yeah, RIGHT... Don't purchase Control4 ~ RUN!!!

Works great! Make sure you get a reputable company to set things up for you.

I'd like to put some balance to these reviews. Control4 is only as good as the team that you get to install it. Control4 is the hub of your Control. But you have to take into account that integrating with other platforms requires those other platforms to remain stable. You can't blame Control4 for not being able to watch the football, if in actual fact it's the sky box that needs a reboot. Almost all of the integration is done through IP, so it's no good getting the builder to lash some cables in and then find out your network and subsequently Control system is flakey. Choose your installer wisely, go and see their work. Talk to previous customers. Complaining about a system like this, shows a total lack of understanding about the system, and its complexities. There are some terrible house builders out there, but I'm sure we can agree, not all houses are bad.

We were told by our builder to use their company to install a theatre room, who told C4 was the only way to go. After 2 months of not being able to use the theatre room, we had a Best Buy tech come out and install a Harmony remote for a fraction of the cost! And the harmony remote worked great! Stay Away from C4 if possible!

We have two systems in different parts of our house -- family room AV and media room AV. But with the Control4 iPhone app we are forced to have separate accounts and login/out whenever we want to change the system. What an awful User Experience.

When will this change?

Absolute garbage - I would give Control 4 zero stars if that were an option. Not a week has gone by in the three years since we’ve had this $100k system that I haven’t had to call in to have the system rebooted or have techs come out. I literally have only a 50/50 chance of watching TV or a movie when I want. Run away from this useless company.

product ok - it does a fair bit but the interface is boring and not customiseable at all. worst of all the support is appalling. the companies who service c4 are arrogant, unreliable, unprofessional, fail to finish a job after charing upfront. i wish i never bothered. please dont dont dont waste your time with c4. its expensive, painful and frustrating.

Complete joke of a system. Installed from new 2 years ago and has never worked correctly. Connections rarely connect and when they do they take a lifetime (not good when answering doorbells). To top it off, I found out today I can't open my gate or answer the doorbell without paying additional subcriptions that I don't want. Stay well clear.

The controller only works for maybe 2 seconds in a day. The installer told me it may be a weak connection. But when the receiver is only 2.5m from the remote, the response is bullsh1t.
The volume settings randomly sets other zones on and off and resets the volume control randomly.
The end user has to pay expensive fees for any simple changes such as default volume settings, renaming zones.
Lighting controls will not work when the TV is on. No timer settings for any zones.
Very basic functionality that does not work properly and very expensive.
Multiple other issues.
I had control4 installed in Perth in late 2022.
I will be looking to remove control4 and would recommend to give this product a miss. Not worth even spending time looking up this product.

Install Control4, 2 year ago with FM Stereo in Brantford. Has been nothing but a problem from day one. The system has to reset weekly and at times have to be shut down for the night. Have to unplug the TV weekly to reset. Music comes on without notice ( times in the middle of the night). Service call I guess are not covered under warranty but problem still persist. Would never recommend this system to anyone.

Ok Guys. I initially wrote a review posted on this chat on 12/1/23 (Jan 12, 2023).
And it was negative.
All I can say about this system, is, if properly installed FROM SCRATCH as in not retrofitted home or apartment, like I did with guidance from my dealer (who’s team have been unbelievably brilliant), is it’s an AMAZING system. Unbelievable. Maybe I’m one of the lucky ones, but seriously, since my post in Jan, I haven’t spoken to, or seen anyone from my dealer. My system just works

zéro réactivité. Et incapable de proposé des solutions en cas de problème.

Your website is awful. Difficult to find documentation (eg, installation guide for a thermostat). Your web pages are FULL of marketing photographs that are as useless as the rest of your site.

BEWARE! Save your$$$$ Many promises for functionality that never worked. We built a new home, builder recommended Control4 for security and home systems integration. It has been four years, MANY visits by technicians and calls with engineers. No results issues persist. we have finally given up will be moving to another provider.

After spending over $100,000 upgrading our tech equipment so control 4 will function seamless the result is a flaky unreliable system. We never know when we are going to lose functionality eg. No lights, no theatre system. So stressful when planning a function.

Absolutely terrible - every day there is a problem with the system randomly failing. Had it installed in our new build house 3 years ago and I cant remeber a period of more than a few days when it has worked properly and also seems to take other connected systems down. If you install this you will be tearing your hair out.