The scratchings are just amazing! Only problem is waiting for them to arrive lol. The shopify interface can be a bit of a faff to be fair. It's all worth the hassle though, I won't ever buy another b... もっと見る
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For weeks I kept looking but thought they are so expensive I just cant' .... I ended up buying of course. The next problem was deciding what flavour to buy, there are so amazing flavours to choose fro... もっと見る
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First problem free fast delivery over £50. 11 days later... Second problem sweets definely temu and repackaged Third problem no reply to communications Obviously a business that cares about... もっと見る
I love big small businesses and this is another great one. The product it's self is fantastic. They are quality pork scratchings. I ordered the XL Mystery box. Unfortunately, I had to contact Co... もっと見る
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企業情報
当該企業による記述
Don't be a boar, be a Cool Hog.
連絡先
Cool Hog Ltd, Blackthorn House, Mary Ann Street, B3 1RL, Birmingham, 英国
- info@coolhog.co.uk
- coolhog.co.uk
3.7
まあまあ
1357件のレビュー
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ネガティブなレビューの 99％に回答しています
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Very small scratchings not at all like…
Very small scratchings not at all like in the adverts but still good quality
2026年7月21日
自発的なレビュー
Cool Hog からの回答
Hi,
Thank you for taking the time to leave us a review!
We're glad to hear you still enjoyed the quality of the scratchings. As they're a natural product, the size can vary from bag to bag, so some batches may contain smaller pieces than others.
We really appreciate your feedback and hope to see you back again soon!
Jade @ Cool Hog
I incorrectly ordered the wrong bags
I incorrectly ordered the wrong bags, not suitable for my meal plan, I hadn't read the ingredients (my fault), I thought that there would be no flour or soya, vegitable hydrolised oil. I Appreciate not everyone needs to think about that. I emailed support and within a short timeframe, my order was updated. Ordered 6 bags of original which said suitable for Carnivore diet on a random post I had read elsewhere. They aren't but nevermind. They arrived the next day and my wife loves them. Nice product, well packaged, fresh and tasty. I will have to wait for just the raw scratchings, salt and pepper only before I can enjoy them. Lovely, friendly staff. Great service.
2026年7月10日
自発的なレビュー
Cool Hog からの回答
Thanks for taking the time to leave us a review! We're glad we could get your order amended quickly and that you were happy with both the service and the quality of the scratchings.
We really appreciate your feedback. Thanks again for your support!
Jade @ Cool Hog
Not very clear or honest
Be wary, ordered a mystery box on their site labelled 'pork scratching mystery box's, when it arrived it was 3 bags of pork crunch (which I don't like and are also much much cheaper) and one bag of actual pork scratchings. Listing advertised exclusive and unreleased flavours yet I got the bog standard flavours. They drew me in with big promises on the product page and I was met with nothing but disappointment the moment I opened the box. They only get 2 stars because the one bag of scratching I do have, is very nice.
2026年7月18日
自発的なレビュー
Cool Hog からの回答
Hi,
Thanks for taking the time to share your feedback. We're sorry to hear that your mystery box wasn't what you were expecting.
We always want our customers to enjoy their Cool Hog experience, so we're disappointed that the contents didn't meet your expectations. We do include a variety of products in our mystery boxes, but we appreciate your comments and will take them on board when reviewing how we describe these boxes.
Thanks again for your feedback.
Jade @ Cool Hog
Fantastic!
Oh. My. Days!
I was a sceptic! How different can a pork scratching be? TOTALLY!!! These are a taste sensation, I like my Pork Scratchings original so am unlikely to try any other flavours.
Jar is very useful to keep them in but they’re unlikely to last long!
PERFECT texture, crunchy but not hard!
My dogs wish to log a complaint as there are no solid, hard ones to come in their direction!
2026年7月16日
自発的なレビュー
Cool Hog からの回答
Thanks so much for your brilliant review! We're so glad we could change your mind and show you just how good pork scratchings can be.
It's great to hear you're loving the flavour, texture and the handy jar too. We're not sure your dogs will be too impressed, but we're happy to hear you're keeping the good ones for yourself!
Thanks again for your support.
Jade @ Cool Hog
My order arrived promptly however…
My order arrived promptly. I bought two pork crunch bags - traditional and sweet chilli. Both were extremely salty. I couldn’t eat the sweet chilli ones which says something because I have to salt EVERYTHING! I’m glad I gave them a go but honestly I don’t think I will order again.
2026年7月9日
自発的なレビュー
Cool Hog からの回答
Thanks for taking the time to leave us your feedback. We're pleased to hear your order arrived quickly, but we're sorry to hear the flavours weren't quite to your taste.
We appreciate you giving our Pork Crunch a try, and we'll pass your comments regarding the seasoning on to the team. We’re always looking for ways to improve and customer feedback like yours is really valuable.
Thanks again for trying Cool Hog.
Jade @ Cool Hog
Best pork scratchings around
2026年7月6日
自発的なレビュー
Cool Hog からの回答
Thank you for the fantastic review!
We're thrilled to hear you think our pork scratchings are the best around. We really appreciate your support and are so pleased you’re enjoying them.
Thanks again for taking the time to leave your feedback — we hope you continue to enjoy every bag!
Jade at Cool Hog
Amazing sized packages
Amazing sized packages! Would love to win those free treats for some more of these banging snacks!
2026年7月12日
自発的なレビュー
Cool Hog からの回答
Thank you for the brilliant review!
We're so glad to hear you love the size of our packages and are enjoying our snacks. We really appreciate your support.
Thanks again for taking the time to leave a review.
Jade @ Cool Hog
Honest
My boyfriend liked the original and black pepper. I liked the salt and vinegar and the black pepper ones. As Eastern Europeans - we have experience!! Garlic and bacon not much taste :/
2026年7月12日
自発的なレビュー
Cool Hog からの回答
Thank you for taking the time to leave your feedback!
We're really pleased to hear that you and your boyfriend enjoyed the Original, Black Pepper, and Salt & Vinegar flavours. We appreciate the feedback on the Garlic and Bacon flavours too — everyone’s taste preferences are different, and comments like yours help us understand what our customers enjoy most.
We’re glad you gave our scratchings a try, and we hope you find more flavours you love in the future!
Jade at Cool Hog
Best scratchings ever
2026年7月11日
自発的なレビュー
Cool Hog からの回答
Thank you for the fantastic review!
We're so pleased to hear you think our scratchings are the best ever. We really appreciate your support and love hearing how much our customers enjoy them.
Thanks again, and we hope you enjoy many more bags in the future!
Jade at Cool Hog
Cool Hog からの回答
Thank you for your great review!
We're delighted to hear you enjoyed our pork scratchings and found them so tasty. It’s always a good sign when you can’t stop eating them!
We really appreciate your support and hope you enjoy your next bag just as much.
Jade @ Cool Hog
Very nice pork scratchings flavours are…
Very nice pork scratchings flavours are very nice and addictive
2026年7月9日
自発的なレビュー
Cool Hog からの回答
Thank you for your lovely feedback!
We're really pleased to hear that you enjoyed our pork scratchings and loved the flavours.
We really appreciate you taking the time to leave a review and hope you enjoy your next bag just as much.
Thanks again for your support.
Jade @ Cool Hog
I supported you guys at the start but…
I supported you guys at the start but the prices for pork fat are just ridiculous you guys need to give your head a wobble over 20 quid for a bag of pork is just insane sorry won't be buying again greed is not nice because it never knows when to stop so im stopping buying from greed now!!!
2026年7月9日
自発的なレビュー
Cool Hog からの回答
Thank you for your feedback. We're sorry to hear that you feel this way, especially after placing eight orders with us over the years. We really appreciate the support you've shown since the early days.
We understand that price is an important factor, and while we've worked hard to keep our prices as competitive as possible, rising production and ingredient costs have had an impact across the industry. Our focus has always been on producing high-quality products rather than compromising on quality.
We're sorry to hear you won't be ordering again, but we genuinely appreciate your past custom and wish you all the best for the future.
Jade @ Cool Hog
Not impressed overall
So firstly, I bought taster pots last year. Great. Maple my favourite. Ordered more maple but what came tasted nothing like maple, just very salty scratchings. They arrived quickly. I ate them but was disappointed. However on another note, they must be the most expensive pork scratchings in the world and I'm not convinced that the price is justified for what is essentially dried, cooked pig skin.
2026年6月22日
自発的なレビュー
Cool Hog からの回答
Thank you for your honest feedback. We’re really sorry to hear that the Maple flavour didn’t taste as expected, especially as it was your favourite from your previous order.
We appreciate your comments and would love the opportunity to look into this further. Please contact us at info@coolhog.co.uk with your order details so we can investigate and help.
Thank you again for your support and feedback.
Jade @ Cool Hog
Cool Hog からの回答
Thanks so much for your great review! We’re glad to hear you love the taste and really appreciate your support.
Best wishes,
Jade @ Cool Hog
I got there variety pack
I got there variety pack was absolutely disgusting burnt and full of dust.
Will never buy again definitely one to avoid.
2026年2月18日
自発的なレビュー
Cool Hog からの回答
We’re really sorry to hear about your experience. This isn’t the quality we aim to provide, and we completely understand your disappointment.
We’d like the opportunity to look into this for you and help resolve the issue. Please contact our team at info@coolhog.co.uk with your order details, and we’ll be happy to investigate this further.
Thank you for bringing this to our attention.
Jade @ Cool Hog
Great tasting pork scratchings in a…
Great tasting pork scratchings in a wide range of flavours best quality I have tasted soo far this is my second order and will definitely be going back for more 😋
2026年7月3日
自発的なレビュー
Cool Hog からの回答
Thank you for your fantastic review!
We're so pleased you're enjoying our products and really appreciate your continued support. We look forward to your next order!
Jade @ Cool Hog
Prompt delivery always really tasty
Prompt delivery always really tasty , my partner loves them !!
2026年6月26日
自発的なレビュー
Cool Hog からの回答
Thank you so much for your lovely review!
We really appreciate your support and hope to see you ordering from us again soon.
Jade @ Cool Hog
Avoid this company
Avoid this company - I have made several orders and the last one arrived with one bag not sealed from the factory and the amount of arse ache going back and forth with them saying that I had opened it even though it’s evidently clear that the bag wasn’t sealed - contents obviously went soft in the post as they spilled out in the big cardboard box - finally got a resolution after sending the empty bag back with them saying they wouldn’t normally refund for an empty bag - no apology no sorry about your experience here is a replacement and your money back - very poor customer service
2026年7月2日
自発的なレビュー
Cool Hog からの回答
We're very sorry to read your review and sincerely apologise again for the frustration this situation caused.
To help put things right, we provided a prepaid returns label so the packaging could be returned for investigation, we issued a refund once it had been received, and also provided a discount code as a gesture of goodwill. We're sorry if this wasn't reflected in your overall experience, as it was certainly our intention to resolve the matter fairly.
We value all customer feedback and are always looking to improve both our products and our customer service. Thank you for bringing your concerns to our attention.
Jade @ Cool Hog
Your products are super tasty
Your products are super tasty, and usually delivered quickly.
I would have given five stars, but my last order disappointed me, as sent something other than what I ordered. (But still delicious)
I may have given the incorrect order experience date, as can't remember the exact day.
Coolhog replied and asked me to email them with my problem. I've tried sending emails from two different devices, but for some strange reason will not send.
Impossible to contact the company regarding an issue!
2026年6月20日
自発的なレビュー
Cool Hog からの回答
Thank you for your review and for your kind comments about our products and delivery – we're really pleased to hear you enjoy them!
We're sorry to hear that your last order wasn't quite right, even though we're glad you still enjoyed what you received.
If you could please get in touch with us at info@coolhog.co.uk, we'd be happy to look into what happened and see how we can help.
Thanks again for your feedback, and we hope to get that fifth star from you next time!
Jade @ Cool Hog
Cool Hog in Bloxwich
I've seen advert on Facebook and saw the shop in Bloxwich so had to pop in and its great atmosphere and very clean shop..
2026年6月30日
自発的なレビュー
Cool Hog からの回答
Thank you so much for your lovely review!
We're really pleased you spotted us on Facebook and decided to pop into our Bloxwich shop. It's great to hear you enjoyed the atmosphere and found the shop clean and welcoming.
We hope to see you again soon!
Jade @ Cool Hog
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