Co-op Funeralcare レビュー 

Co-op Funeralcare からの回答

6日前

Hello Jennifer, thank you for your review. We're so glad that you found our team to be very professional and informative during your experience with us.
^Best Wishes, Simon

Co-op Funeralcare からの回答

6日前

Hello, thank you for your review. We're so glad that you found it very easy to get your policy.
^Best Wishes, Simon

Co-op Funeralcare からの回答

6日前

Hello Mr Nuttall, thank you for your amazing review. We're so incredibly grateful for your 5 star rating and for your continued trust in us over the last 5 years during such difficult times for your son, mum, dad, auntie Lynn and uncle Jimmy. It's wonderful to hear that Louise treated you like a real person, giving you exactly the plan you wanted with no pressure or hard sell, and finding a payment plan to suit your budget. We'll be sure to pass on your heartfelt words to Louise and let her know she's a real credit to us.
^Best Wishes, Simon

Co-op Funeralcare からの回答

6日前

Hello Victor, thank you for your review. We're so glad that you were made to feel comfortable while buying your two funeral plans. It's wonderful that all your queries were answered fully by our team.
^Best Wishes, Simon

Co-op Funeralcare からの回答

6日前

Hello Michael, thank you for your review. We're so glad that your family has always used our funeral service and that you found it to be great. We appreciate your feedback regarding the coffin options and your preference for solid oak over veneered choices and we will certainly pass your comments along to our team.
^Best Wishes, Simon

Co-op Funeralcare からの回答

6日前

Hello Frank, thank you for your review. We're so glad that you found our team very helpful and professional with no complaints. We're incredibly grateful for your decades of loyalty since the 1970s and we're so pleased to hear that we are still as good today as we were back then - thanks!
^Best Wishes, Simon

Co-op Funeralcare からの回答

6日前

Hello and thank you for your review. We're so glad that you experienced clear, patient and professional telephone arrangements. It's wonderful to hear that everything went well for you.
^Best Wishes, Simon

Co-op Funeralcare からの回答

6日前

Hello and thank you for your review. We're so glad that you and your wife had such an excellent experience with our telephone sales agent when changing your funeral plans. It's wonderful that he walked you through your options so thoroughly to set everything up over the phone, giving you both total peace of mind and excellent service.
^Best Wishes, Simon

Co-op Funeralcare からの回答

6日前

Hello Karen, thank you for your review. We're so glad that you found our online process easy with no complicated questions. It's wonderful that everything was fully explained to you along the way.
^Best Wishes, Simon

Co-op Funeralcare からの回答

6日前

Thank you, Suzanne. I'm really pleased we were able to give you peace of mind and you're happy you chose us for your funeralcare needs. If you need anything else, please don't hesitate to reach out to our customer service team again
^Mike

Co-op Funeralcare からの回答

7日前

Hi Deborah,
Thank you for sharing your brilliant experience with the team in Bishop Auckland. I'm sending my deepest condolences for the loss of your mum. I'm also glad you found the online process clear and easy to follow. We really appreciate you choosing Coop Funeralcare.
Take care,
^Cheryl

Co-op Funeralcare からの回答

6日前

Hello Antony, thank you for taking the time to leave a review. I'm pleased to hear that you were satisfied with the arrangements for your mother and father's cremations, however I'm sorry to hear that parts of your experience left you feeling upset, especially at such a difficult time.
Thank you for sharing your feedback. I'll ensure your comments are shared with the local teams so they're aware of your experience.
^Take care, Simon

Co-op Funeralcare からの回答

2026年8月8日

Thank you for sharing your feedback, Mary. I'm pleased to hear that you found the advice helpful and feel confident in your chosen plan. ^Aidan

Co-op Funeralcare からの回答

2026年8月8日

Thank you for taking the time to share your experience, Anne. It means a lot to know we could support you and your family during such an incredibly difficult time. ^Aidan

Co-op Funeralcare からの回答

2026年8月7日 に更新

Hello, thank you for sharing your experience with us. We are very glad to hear that you felt supported by one of our colleague, and had an overall positive experience.
^Best wishes, Victoria

Co-op Funeralcare からの回答

2026年8月7日

Hello Andrea, thank you for your review. We're so glad that you experienced no silly questions or persistent sales calls and that you found our price very competitive. It's wonderful that our clear instructions gave you total peace of mind - we truly appreciate your perfect rating and recommendation.
^Best Wishes, Simon

Co-op Funeralcare からの回答

2026年8月7日

Hello Pauline, thank you so much for your review. We're so glad that you found our service friendly, clear and straightforward. It's wonderful that you felt comfortable enough to ask anything without feeling awkward and we're pleased that everything was sorted very easily for you.
^Best Wishes, Simon

Co-op Funeralcare からの回答

2026年8月6日

Hi Harold,
Thank you for sharing your experience with us. I'm really pleased that Tim made you feel welcome and understood. Your wishes matter to us and we really appreciate you trusting Co-op Funeralcare with them.
Take care,
^Cheryl

Co-op Funeralcare からの回答

2026年8月6日

Hello Maurice, I'm so glad to hear you found the form simple to use and the process straightforward. We know this isn't the easiest of subjects to deal with, but we're here if you have any questions or queries.
Take care,
^Cheryl

Co-op Funeralcare からの回答

2026年8月6日

I'm so very sorry to the Lowe family to hear of the loss of your dad last month. We know this is a very difficult time for you all, and are glad the team were able to be there to support you through it. If you need anything else, please don't hesitate to get in touch.
Sending our best wishes,
^Cheryl