Leanne, Victoria, Tracey and Staff at your Wellingborough branch my Family and I are eternally grateful to you all for taking such good care of Francis. The thoughtful touches when visiting him, g... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Professionally greeted at the door on my arrival to discuss my funeral plan by Alisha who offered me a cup of tea/coffee early on, which was very welcoming. The discussion regarding my plan took... もっと見る
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Everyone was very helpful and made it easy for me to carry out my parents' wishes despite my misgivings. The whole experience from stepping in the door to make an appointment to discussing options and... もっと見る
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The actual online part I am reviewing. Very clear information. I have received the paperwork now and need to follow up this. Plus have been contacted a number of times by co-op legal. I need to foll... もっと見る
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4.7
優良
6426件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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Co-op Funeralcare からの回答
Thank you for your review, Mr Evans. We’re pleased to hear you found our website straightforward to navigate and easy to arrange your plan through.
^Best Wishes, Simon
Very easy to navigate the website and…
Very easy to navigate the website and order and pay for a funeral. There is help every step of the way if you need it and associates to speak to if you need it. I bought my funeral online and it was very easy.
2026年10月12日
自発的なレビュー
Co-op Funeralcare からの回答
Hello Elaine, thank you for your review. We’re so pleased to hear you found arranging your funeral plan online easy, and that help was available whenever you needed it.
^Best Wishes, Simon
Just the lady who dealt with me was a star 🌟
It was just the lady who dealt with me, made my experience if i was going co-op for a packet of rich tea biscuits.it was a shame I didn't take some with me when I went for my funeral plan, as the Lov'ly Lady who done my plan offered me a hot drink straight away.I felt Very comfortable the whole time I was dealing with my plan.
2026年10月5日
自発的なレビュー
Co-op Funeralcare からの回答
Hello Mr Guest, thank you for your review. We’re so pleased to hear the lady who helped you made you feel comfortable and at ease throughout.
^Best Wishes, Simon
Personal service that went extra mile
Catherine at Middleton was really helpful from the very start, and helped us sort everything out with no fuss or hassle. All staff were professional, courteous and friendly. They went out of their way to go the extra mile and give a personal service which we really appreciated, and really helped make everything as smooth as possible at difficult time.
2026年9月22日
自発的なレビュー
Co-op Funeralcare からの回答
Hello and thank you for your review. We’re so grateful to hear that Catherine and the team at Middleton made everything as smooth as possible, with such a personal, friendly and professional service during a difficult time.
^Best Wishes, Simon
Second to none service
Everything was so easy to do and the customer service was second to none.
I have bought a plan that suits my needs and requirements at a very reasonable price. This gives me peace of mind knowing that nobody has to be left to deal with all the necessary arrangements following my death.
2026年10月12日
自発的なレビュー
Co-op Funeralcare からの回答
Hello and thank you for your review. We’re pleased you found the process easy and that your plan gives you peace of mind, knowing everything is taken care of.
^Best Wishes, Simon
Extremely happy with the helpful…
Extremely happy with the helpful service I was provided and nothing was too much trouble.
2026年10月8日
自発的なレビュー
Co-op Funeralcare からの回答
Hello Collin, thank you for your review. We’re so pleased you received such helpful service and that nothing was too much trouble.
^Best Wishes, Simon
It was all put very nice and I felt…
It was all put very nice and I felt very happy and pleased
Thank you Nigel😊
2026年10月5日
自発的なレビュー
Co-op Funeralcare からの回答
Hello and thank you for your review. We’re so pleased Nigel made you feel happy and comfortable throughout. We’ll be sure to share your kind words with him.
^Best Wishes, Simon
Very polite and helpful
Very polite and helpful. Clear information. Not wasting time, but not rushing me either. Generally, an excellent experience.
2026年10月5日
自発的なレビュー
Co-op Funeralcare からの回答
Hi R C, I'm so pleased to hear you had an excellent experience. Thank you so much for leaving us a positive review 💙 ^Take care, Michelle.
Very helpful staff when I called in to…
Very helpful staff when I called in to enquire about their plans, I was given a brochure to peruse at home. When I made my choice I rang the number given and confirmed my choice and paid in full.
No pressure at anytime.
2026年10月6日
自発的なレビュー
Co-op Funeralcare からの回答
Hi Janet, thank you so much for leaving us a review. I'm pleased to hear you had a positive experience with our staff 💙 ^Take care, Michelle.
Co-op Funeralcare からの回答
Hi M, thank you so much for leaving us a positive review. I'm pleased to hear you had a straightforward and uncomplicated experience with our team 💙 ^Take care, Michelle.
Professional reliable service
Rebecca was curtious, processional, approachable and very easy to talk to. She was on time and explained everything in easy to understand terminology. We felt she was very trustworthy and we felt confident that our wishes will be carried out. She didn’t hurry us or put ideas into our heads, but allowed us to explain what we wanted.
2026年10月8日
自発的なレビュー
Co-op Funeralcare からの回答
Hi Brenda, I'm so glad to hear that Rebecca was courteous, approachable and easy to talk to. Thank you so much for leaving us a positive review 💙 ^Take care, Michelle.
Its very strange arranging your own…
Its very strange arranging your own funeral, but i could not fault kerry, very professional explained everything, left no stone unturned, excellent service.
2026年10月6日
自発的なレビュー
Co-op Funeralcare からの回答
Hi Sheila, I'm pleased to hear you had a positive experience with Kerry and received excellent service. Thank you so much for taking the time to leave us a review 💙 ^Take care, Michelle.
Everything was explained with clarity
Everything was explained with clarity and I would recommend your company to friends and family'
2026年10月5日
自発的なレビュー
Co-op Funeralcare からの回答
Hi Stephen, thank you so much for taking the time to leave us a positive review, we really appreciate it 💙 ^Take care, Michelle.
Jack was amazing at explaining…
Jack was amazing at explaining everything and answering questions. Very professional. Came away feeling happy now that my cremation details are settled
2026年10月7日
自発的なレビュー
Co-op Funeralcare からの回答
Hi Ms Lister, thank you for sharing your review. I'm so glad to hear that you had a positive experience with Jack 💙 ^Take care, Michelle.
Everything went wrong
Everything went wrong. Should have gone by my instinct’s and gone elsewhere. Would like to cancel the policy but it would cost me.
2026年10月11日
自発的なレビュー
Co-op Funeralcare からの回答
Hello Gordon, thank you for taking the time to leave a review.
I'm so sorry to hear that you've been left feeling disappointed and frustrated by your experience. If you'd like to discuss your concerns further, please contact us at: coop.co.uk/funeralcare/contact-us.
^Take care, Becs
Staff made the whole process easy…
Staff made the whole process easy through his knowledge
2026年10月7日
自発的なレビュー
Co-op Funeralcare からの回答
Hi James, I'm so pleased to hear you had a positive experience with our staff. Thank you for taking the time to leave us a review 💙 ^Take care, Michelle.
Co-op Funeralcare からの回答
Hi Matthew, I'm so glad to hear you had a positive experience. Thank you for taking the time to leave us a review 💙 ^Take care, Michelle.
Everything went well
Everything went well, all the staff I met were polite and good to talk to, and helpful.
2026年10月5日
自発的なレビュー
Co-op Funeralcare からの回答
Hi PJV, thank you so much for taking the time to leave us a review, I'm pleased to hear you had a positive experience with our staff 💙 ^Take care, Michelle.
Easy to navigate the website and so…
Easy to navigate the website and so much valuable information. Spread the cost so very affordable. Peace of mind for my family now.
2026年10月10日
自発的なレビュー
Co-op Funeralcare からの回答
Hi Jake and Yvonne, I'm glad to hear you found our website easy to navigate, thank you so much for leaving us a positive review 💙 ^Take care, Michelle.
I would like to give a great big thank…
I would like to give a great big thank you to John he looked after us this year for both Mum and Dad with very different wishes. Thank you
2026年10月1日
自発的なレビュー
Co-op Funeralcare からの回答
Hi Michelle, I'm so glad to hear that John was a big support to your family during such a difficult period. Thank you very much for your kind words and for leaving us a review. We strive to continue to offer a similar service to many others.
^Take care, Victoria
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