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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Pawel and Veramut LTD did a great job on our cracked wall replacing the outside render with corksol which makes the entire house look brand new. Workmen were very tidy and friendly and even our nei... もっと見る

5つ星のうち5の評価

Paul and 2nd Coat Plastering did a brilliant job with an outside spray of Cork over rendering that was around 12 years old and had started to show significant cracks in multiple areas. Not only has i... もっと見る

5つ星のうち5の評価

Everyone there was really friendly. Excellent training with plenty of info, happy to answer any questions or go back through things. Lots of support available once you have completed the course with h... もっと見る

5つ星のうち5の評価

Quality, informative course, great product with tons of different applications . Jamie who ran the course makes sure we were all able to learn in our own ways. The office team is supper supportive and... もっと見る

企業情報

  1. 建材提供業者

当該企業による記述

CorkSol UK is the exclusive distributor of CorkSol SprayCork — a high-performance, cork-based coating system designed to enhance energy efficiency, reduce condensation, and improve the appearance of homes and buildings. Sustainable, breathable, and durable, CorkSol SprayCork offers a modern alternative to traditional materials for internal and external applications. CorkSol SprayCork is applied through our network of independent, fully trained applicators. Each applicator is certified through CorkSol’s training programme and supported with technical resources to ensure consistent quality and application standards. While CorkSol supplies the product and technical support, installation is carried out by these independent businesses. We’re proud of CorkSol SprayCork’s proven performance, which is backed by a 25-year material warranty. We are committed to maintaining high standards across our applicator network and provide continuous training and support to uphold that commitment. Need Support? If you’re unsure who to speak to or need assistance following an installation, our team is here to help. Whether it’s a technical query or customer service issue, we’ll guide you toward the right resolution — just get in touch. Your Feedback Matters If you’ve had a positive result with CorkSol SprayCork, we’d love for you to share your experience. If there’s ever an issue, whether product or service related, our team is here to help resolve it quickly and fairly.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

101件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great Training

Great Training – Highly Recommend

The Corksol Applicator Course was clear, hands-on, and really well delivered. The trainers were knowledgeable, supportive, and made the whole process easy to follow. I left feeling confident and ready to use Corksol professionally. Definitely worth it!

2025年11月17日
自発的なレビュー
5つ星のうち5の評価

Ultimate professional

From start to finish, Jamie was the ultimate professional. He arrived exactly when he said he would to provide a quote, delivered a quick turnaround on pricing, and promptly booked a date for the job. From showing us different samples to organising his own scaffolders, he made the whole process effortless for us as customers. The work was completed to the highest standard, and everything was left clean and tidy — our house looks fresh and fantastic!

2025年11月8日
自発的なレビュー
5つ星のうち5の評価

Great product

Jamie was very informative and happy to answer questions, and I had many. Great course, great product, looking forward to getting going with Corksol

2025年10月20日
自発的なレビュー
5つ星のうち5の評価

Very Satisfied with the finish to my property

I have been looking for a solution for the finish on my property which didn't require a full strip back to brick and a full re render. The environmental impact aside the work required felt excessive. Fat Boy Skim of Brighton suggested the Cork, the work they have done and the product that CorkSol supplied is exceptional and has provided an excellent finish to the property. 5 stars from me and very pleased with the outcome.

2025年10月3日
自発的なレビュー
5つ星のうち5の評価

Great customer service

Great customer service, training facility and innovative - great to learn about the product and what cork can be used for. Training course was top notch and valued what they have taught

2025年10月6日
自発的なレビュー
5つ星のうち5の評価

Sound deadened and insulated Mercedes Sprinter - Spot on!

I wanted my Mercedes Sprinter fully sound-deadened and insulated before starting my camper build. With all the curves and structural beams, I knew I needed a continuous seal – no bare metal left exposed where condensation would inevitably be drawn to once we are living in it full time.

I couldn't really find anywhere to get this done, and after trawling the internet - I found CorkSol UK, and Jamie. As a camper enthusiast himself, he completely got what I was aiming for. The product is outstanding, his knowledge is spot on, and the finish is better than I could have imagined. The van is now fully insulated and soundproofed – the perfect base for my build.

Honestly can’t believe how good it looks and the temperature inside is stable - no matter what the weather is outside. Exactly what I wanted. Highly recommend.

2025年8月8日
自発的なレビュー
CorkSol UK ロゴ

CorkSol UK からの回答

Thank you for taking the time to review your experience, we really appreciate it. And we're delighted that CorkSol has surpassed your expectations. Happy travels!

5つ星のうち1の評価

A Disappointing and Inconsiderate Experience

Disappointed, damaged, and still cleaning up — CorkSol’s long response doesn’t change the facts

Following CorkSol’s latest response to our original review, we feel it’s important to set the record straight and provide additional context, including excerpts from our email exchange with the company.

This situation began when a CorkSol-accredited applicator sprayed their product on our semi-detached neighbour’s home — and overspray coated our property: black-painted railings, cars, windows, patio, water butts, and plants.
The claim that CorkSol was unaware until the review
“None of this was communicated to us… we were only made aware of this when John’s review appeared.”

False. The contractor was made aware at the time and clearly failed to report it to CorkSol. That is not our responsibility — it’s CorkSol’s job to vet and manage the professionals they train and endorse. Once we became aware of CorkSol’s involvement in accrediting the applicator, we contacted them directly. The review was a last resort after our concerns were not taken seriously.

CorkSol distances themselves from liability
“John contacted us requesting that we pay him compensation for damage we had not caused.”

CorkSol’s position is that because the applicator is an independent contractor — despite being trained, accredited, and recommended by CorkSol — they have zero responsibility. This is troubling for any potential customer. If CorkSol is happy to promote applicators under their name, it’s reasonable to expect accountability when things go wrong. If there’s no oversight or recourse, what is the value of the “accreditation” they so proudly reference?

In law, CorkSol may not be liable for the actions of their applicators. But they are surely responsible for the product itself. Despite power-washing, we still cannot remove the render from our patio.
Regardless of who applied it, if CorkSol’s product cannot be removed without specialist intervention or surface damage, we will be seriously considering legal advice about the product itself.

Misleading characterisation of the review
“John had tried to implicate us, which was blatantly untrue.”
“We did not express more concern over our online image than making things right.”

Actually, our review explicitly stated that the work was carried out by an accredited applicator — and that CorkSol was not the contractor. We did, however, hold CorkSol accountable for its role in endorsing that individual. The review was fair, truthful, and written in good faith. Trustpilot agreed and allowed it to remain.

As for prioritising image? In their very first emailed reply, CorkSol stated:

“I maintain that your Trust Pilot review is unfair and, I am advised, is defamatory.”

They also said: “I have reported the matter to Trust Pilot, but would like to afford you the opportunity of amending your review…”

To us, this absolutely felt like an attempt to silence or intimidate. That was the moment CorkSol could have shown integrity and concern — instead, they focused on damage control.

Inadequate cleaning advice
After repeated requests, we were eventually told:

“With respect to your railings I would expect that a fine sandpaper would remove the cork, which is after all wood.”

This was astonishing. SprayCork is a resin-bound composite that bonds to surfaces — and they suggest sandpapering painted metal railings, as though it’s raw cork or timber? We had already been advised by professionals that sanding would damage the finish and wasn’t safe.

As I said to CorkSol by email in reply to this suggestion:
“We understand that SprayCork contains natural cork, but it is clearly a resin-bound composite, designed to strongly adhere to surfaces and withstand the elements. Once applied and cured, it is not simply “wood” — and attempting to sand it off our painted metalwork risks damaging the surface further. We have already consulted the professional who originally installed the railings, and they were clear: the railings now need to be stripped and dipped. Sandpaper is not an appropriate or safe solution.”

The impact on us
This ordeal has taken time, money, and emotional energy. It has also placed unnecessary strain on our relationship with our neighbours, who were mortified by what happened. Our property is still marked with CorkSol product, and we remain without a proper remedy.

Final thoughts.
What we’ve experienced is a company unwilling to take ownership of the broader ecosystem they promote

If you’re considering using CorkSol or one of their accredited applicators, especially near a neighbouring property, think very carefully. If anything goes wrong, you may be left in the same situation we are — cleaning it up alone, and with no meaningful support.

2025年7月31日
自発的なレビュー
CorkSol UK ロゴ

CorkSol UK からの回答

Further to my initial reply below we at CorkSol would like to further clarify some issues regarding this unfortunate incident.

Since 2017 we have run an accreditation scheme for applicators. This is to educate them in the product we supply, its application and it properties. Each of the 350+ companies who have been through this process are an independent company to CorkSol UK. The process aims to ensure that the applicators are competent in the application of CorkSol SprayCork. We are then happy to recommend these companies to potential customers.

In this instance John's neighbour engaged with an indepndent application company to apply CorkSol SprayCork to their property. As far as we are aware this property has been sprayed to the satisfaction of the client. During the application cork was blown over John's property, which we find to be unacceptable. It is the responsibility of the applicator to protect all areas which are not to be sprayed, and they are informed of this during their training. From speaking to the applicator I was informed that he made attempts to clean this at the time, albeit unsuccessfully. None of this was communicated to us and we were only made aware of this when John's review appeared. Neither John nor his neighbour contacted us directly about this incident until the Trustpilot review. Therefore we were not afforded the opportunity to attempt to rectify the situation.

Now, the nature of the review was very much designed to suggest that CorkSol UK had applied the material and caused the damage. We had not. It suggested that we took no responsibility for the damage we had caused. As we hadn't caused it, we could not.

John contacted us requesting that we pay him compensation for the damage we had not caused. Clearly this is not our responsibility and the matter needed to be taken up with the applicator involved. There is a clear legal stand point here.

John refers to us asking him to amend or remove the review. We absolutely did do this. I would have no issue with a review appearing on Trustpilot detailing his experiences with the applicator, even referring to the fact that our material was the material used. However, John had tried to implicate us, which was blatantly untrue. We even contacted Trust Pilot to highlight that this review was untrue. They have told us that "Trustpilot is an open, public platform where consumers are free to share their genuine experiences". John has now updated his review clearly stating that it was a completely different company who had caused this damage. We believe that review platforms are an essential way for potential customers to research products and companies. Unfortunately it is now evident that this platform values the number of reviews over the integrity of them.

In summary: We are deeply upset that John's property has been damaged by the actions of an applicator using our material.
Legally, we simply cannot accept responsibility for the actions of an independent company.
We agree with John that this needs rectifying, but we maintain that this must be arranged through his neighbour and the applicator involved. We have expressed this to the applicator involved.
We cannot be, and are not, responsible for the actions of the independent applicator. We can train them in the application of the product, promote best practice and expect them to offer excellent customer service.
We did not express more concern over our online image than making things right. We merely requested that fact was reported.

We have tried to deal with this in the correct manner but have been faced with having to deal with it on this platform.
Of course if you are considering using our material, think carefully, as you would with any product. All we ask is that you look at the facts and speak to us or any of our independent applicators to address your concerns.

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