Never buying from this company again! People please be aware, firstly the bags I ordered arrived & I was not happy with them i contact cossette they ignore my e-mails & then after weeks reply and say... もっと見る
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レビュアーのコメントを見てみましょう
I purchased two Prada bags and an LV belt from Cosette, and all of them turned out to be fake. I’m shocked and frustrated that this company is still operating despite so many complaints from others. I... もっと見る
企業が回答しました
Wow, my first time making a purchase and I'm so impressed! Was hesitant at first because I got a great deal on a bag but from a company overseas, so wasn't sure what to expect and it it was reliable.... もっと見る
Your selection, prices and service are outstanding. I compared the product I bought from you with other suppliers and you were the best regarding price. In addition, your communication and service a... もっと見る
企業情報
当該企業による記述
Are you searching for a comprehensive review of the latest fashion trends? Look no further than Cosette! As Australia's premier luxury retailer, we bring you an extensive collection of most covetable designer brands that include Gucci Marmont handbags, Prada Saffiano, Dior Shopping Totes, Chanel sunglasses, Saint Laurent, and more. Sale Styles also include Jacquemus bags on sale. Since 2015, COSETTE has offered the finest collection of authentic luxury brands online and in-store. We make luxury accessible to our customers by sourcing our products from a network of European based suppliers with decades of experience dealing in luxury brands. All items we receive from our European suppliers are new and verified authentic. Cosette’s collection currently includes the Bottega Veneta Cassette, Balenciaga Hourglass and Jacquemus Le Chiquito and more. Whether you’re a seasoned designer collector or a shopper making a first investment purchase, there’s a big collection of items and price points available. You can also choose from buy now pay later payment options at checkout. In need of an update of your current favourite designer brand? Or start a new love affair with your new favourite plus-one? Browse from over 20 of the greatest luxury brands at Cosette.com.au Quickest way to find a Gucci store near you? Cosette.com.au lets you peruse page upon page of designer bags and accessories, so you can feel like you’re strolling through a row of luxury boutiques in Capri, or sitting front row at fashion week, all from the cosy comfort of your own couch. Style connoisseurs will also love that Cosette even sells the most gorgeous collection of home scent, including candles from the oldest luxury candle maker in the world, Cire Trudon. Cosette sources the most covetable items, all at discounted prices. Consider it the smarter way to shop for the most hunted luxury styles. Sign up for Cosette’s newsletter and you’ll get advance notice of the styles as they arrive. Like all the best luxury shopping, stock at Cosette too, is limited, so an early look can come in handy. Come browse our range of products, shop your new favourite plus-one. From Burberry Logo Louise bag to a collection of Prada, Gucci, Saint Laurent YSL wallet on chain, plus more.
連絡先
80 George Street, 2000, The Rocks, オーストラリア
- info@cosette.com.au
- cosette.com.au
ネガティブなレビューの 66%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
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Unbeatable prices
First of all, unbeatable great deals, fast delivery and communication to the client is excellent. I received my YSL Lou Camera Bag with the certificate of authenticity and verified it on the third party website. It is my first time purchasing from Cosette and I am a very happy customer.
Having to chase for refund and fault not listed on website.
Trying to get a refund for a YSL bag that wasn’t shipped. I asked for more photos prior to shipping and one photo had a very noticeable scratch on the inside flap. This fault was not listed on the website advertising the bag. I requested a refund as I wanted a new bag in perfect condition. After a number of emails/phone messages and writing this review I received notification for my refund and the money arrived a couple of days later. I appreciated that but was disappointed I had to chase quite a few times. Given these are luxury brands Cosette are selling any fault should be clearly stated on the website.

Cosette からの回答
Very fast shipping & professional when…
Very fast shipping & professional when handling the bag, the packaging was amazing! I will definitely buy again.
User friendly website
User friendly website, I'd been after a double G Gucci belt for a while COSETTE was offering the best deal with a competitive discount especially during these times. The packaging was stunning and my new belt is perfect.
Have been sold a counterfeit Prada bag
Have been sold a counterfeit Prada bag! Firstly I was sent the incorrect bag and then on receiving the correct order a fake has been received with a fake real authentication certificate. I have paid $40USD to have authenticated and has come back as a counterfeit. Shame on you for selling counterfeits as AUTHENTIC . I’m continuing to read the same issue and your response is ‘we take it seriously and only sell authentic’ . Unbelievable, lies and terrible customer service. I expect a full refund and reimbursement of having it authenticated.

Cosette からの回答
Hi Cosette
Hi Cosette, been trying to get a hold of someone for 3 days now via numerous emails and phone calls re my order and issues with it and no response. Would appreciate if someone can get back to me asap.

Cosette からの回答
The bag was priced just right and…
The bag was priced just right and actually arrived faster than anticipated. My wife loves the bag and that could not make me happier.
Too easy!!!!
Easy purchase, good deals plus extra website discount is a bonus. Fast delivery so we get to enjoy our purchase without having to wait too long.
Minor stain on the bag
Like the fast delivery. Received the bag. There’s a minor stain on the bag which made me sad. Overall is quite good.
Fast shipping and excellent price for…
Fast shipping and excellent price for my YSL bag.
Quick delivery and belt is just what I…
Quick delivery and belt is just what I ordered - very happy!!
Very Happy
I am very happy with my purchase and the delivery of my item. It all went very smoothly and to plan. The item was as described and in perfect condition as expected.
The website is very easy to navigate…
The website is very easy to navigate and shop. The bag I purchased came promptly. The packaging and the product itself were beautiful. Great experience overall.
I’m happy with my purchase.It was a…
I’m happy with my purchase.It was a great experience overall. It was quick process and shipping was next day. The prices of the bags are unbeatable especially with the extra 8% off at checkout promotion.
Just one little improvement is the wrapping of the handbag I ordered the Balenciaga hourglass in small. The leather strap was not in any wrapping and the top handle is not structured properly due to lack of protection it appears to be wonky and tilting to the right.
I have the xs hourglass from the balenciaga boutique store and the top handle was more structured and centred when I purchased that one, it had the wrapping on the handle and also on the straps and the B logo had wrapping also which this one lacked.
I purchased ysl hobo bag with coserte…
I purchased ysl hobo bag with coserte and when I decided to sell it with a trusted resaler it turned out to be fake! I didn’t believe it first . So I sold it to another resale company a guess what?! The same answer! The bag is fake. I emailed cosette and filed a claim with my credit card company. Let’s see how cosette is going to handle this! I have another Dior bag from them, I will have to get that one authenticated in the near future. Very upset and angry!!

Cosette からの回答
I was nervous about buying from Cosette…
I was nervous about buying from Cosette had wasn't sure if I was getting an authentic product. I asked for a certificate of authenticity but didn't receive one, so and to do this independently, which they have said will cover the cost of $30USD. Would rate higher if the authenticity certificate was just sent with the bag and you didn't have to ask for one.
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